desktop-packages team mailing list archive

["Bastiaan J. Braams" <1422034@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

Frankly I have no idea if my bug report is new or old. The sound through
my speakers is awful, crackling and with frequent interruptions
(duration just a fraction of a second). I am on an Ubuntu 14.04.1
system. I would need some guidance about what else to report and about
how to acquire that information.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
Uname: Linux 3.13.0-45-generic i686
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  braams     2105 F.... pulseaudio
 /dev/snd/controlC1:  braams     2105 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Feb 15 00:37:12 2015
InstallationDate: Installed on 2013-11-24 (447 days ago)
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release i386 (20130820.1)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Built-in Audio - HDA Intel
Symptom_Jack: Green Line Out, Rear
Symptom_Type: Underruns, dropouts, or "crackling" sound
Title: [TPS01, Realtek ALC662 rev1, Green Line Out, Rear] Underruns, dropouts or crackling sound
UpgradeStatus: Upgraded to trusty on 2014-04-18 (302 days ago)
dmi.bios.date: 06/07/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 080015
dmi.board.name: TPS01
dmi.board.vendor: FOXCONN
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080015:bd06/07/2010:svnFOXCONN:pnTPS01:pvr1.0:rvnFOXCONN:rnTPS01:rvr1.0:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: TPS01
dmi.product.version: 1.0
dmi.sys.vendor: FOXCONN
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-02-15T00:24:48.363510

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 trusty

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1422034

Title:
  [TPS01, Realtek ALC662 rev1, Green Line Out, Rear] Underruns, dropouts
  or crackling sound

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Frankly I have no idea if my bug report is new or old. The sound
  through my speakers is awful, crackling and with frequent
  interruptions (duration just a fraction of a second). I am on an
  Ubuntu 14.04.1 system. I would need some guidance about what else to
  report and about how to acquire that information.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
  Uname: Linux 3.13.0-45-generic i686
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  braams     2105 F.... pulseaudio
   /dev/snd/controlC1:  braams     2105 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun Feb 15 00:37:12 2015
  InstallationDate: Installed on 2013-11-24 (447 days ago)
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release i386 (20130820.1)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
  Symptom_Card: Built-in Audio - HDA Intel
  Symptom_Jack: Green Line Out, Rear
  Symptom_Type: Underruns, dropouts, or "crackling" sound
  Title: [TPS01, Realtek ALC662 rev1, Green Line Out, Rear] Underruns, dropouts or crackling sound
  UpgradeStatus: Upgraded to trusty on 2014-04-18 (302 days ago)
  dmi.bios.date: 06/07/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 080015
  dmi.board.name: TPS01
  dmi.board.vendor: FOXCONN
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080015:bd06/07/2010:svnFOXCONN:pnTPS01:pvr1.0:rvnFOXCONN:rnTPS01:rvr1.0:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: TPS01
  dmi.product.version: 1.0
  dmi.sys.vendor: FOXCONN
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-02-15T00:24:48.363510

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