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[Bug 1286313] Re: Garbled Text

 

Anirban Ghosh, as per http://www.dell.com/support/home/us/en/04/product-
support/product/xps-8500/drivers an update to your computer's buggy and
outdated BIOS is available (A12). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status New.

Thank you for your understanding.

** Tags added: bios-outdated-a12

** Description changed:

- Please see the attached screenshot. There is a glitch in the small window. Happens everywhere - Firfox etc.
- Similar to the bug https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1243735
- It is indeed very hard to read sometimes with this issue. It goes away however with selection using mouse or clickng on it.
+ Please see the attached screenshot. There is a glitch in the small
+ window. Happens everywhere - Firfox etc. It is indeed very hard to read
+ sometimes with this issue. It goes away however with selection using
+ mouse or clickng on it.
+ 
+ WORKAROUND: Install fglrx.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: xorg 1:7.7+1ubuntu6
  ProcVersionSignature: Ubuntu 3.11.0-18.32-generic 3.11.10.4
  Uname: Linux 3.11.0-18-generic x86_64
  .tmp.unity.support.test.0:
  
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Fri Feb 28 14:09:21 2014
  DistUpgraded: Fresh install
  DistroCodename: saucy
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Cape Verde XT [Radeon HD 7770 GHz Edition] [1002:683d] (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:2304]
  InstallationDate: Installed on 2014-01-08 (50 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Dell Inc. XPS 8500
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-18-generic root=UUID=00190dd5-dc02-4fe9-92ff-0581caddd1fd ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/05/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A09
  dmi.board.name: 0YJPT1
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA09:bd09/05/2012:svnDellInc.:pnXPS8500:pvr:rvnDellInc.:rn0YJPT1:rvrA00:cvnDellInc.:ct3:cvr:
  dmi.product.name: XPS 8500
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.46-1ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3
  version.xserver-xorg-core: xserver-xorg-core 2:1.14.5-1ubuntu2~saucy1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1
  xserver.bootTime: Fri Feb 28 12:55:54 2014
  xserver.configfile: default
  xserver.devices:
   input        Power Button         KEYBOARD, id 6
   input        Power Button         KEYBOARD, id 7
   input        DELL DELL USB Laser Mouse MOUSE, id 8
   input        DELL Dell USB Wired Multimedia Keyboard KEYBOARD, id 9
   input        DELL Dell USB Wired Multimedia Keyboard KEYBOARD, id 10
  xserver.errors:
  
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.14.5-1ubuntu2~saucy1
  xserver.video_driver: radeon

** Tags added: trusty

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

-- 
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https://bugs.launchpad.net/bugs/1286313

Title:
  Garbled Text

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  Please see the attached screenshot. There is a glitch in the small
  window. Happens everywhere - Firfox etc. It is indeed very hard to
  read sometimes with this issue. It goes away however with selection
  using mouse or clickng on it.

  WORKAROUND: Install fglrx.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: xorg 1:7.7+1ubuntu6
  ProcVersionSignature: Ubuntu 3.11.0-18.32-generic 3.11.10.4
  Uname: Linux 3.11.0-18-generic x86_64
  .tmp.unity.support.test.0:

  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Fri Feb 28 14:09:21 2014
  DistUpgraded: Fresh install
  DistroCodename: saucy
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Cape Verde XT [Radeon HD 7770 GHz Edition] [1002:683d] (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:2304]
  InstallationDate: Installed on 2014-01-08 (50 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Dell Inc. XPS 8500
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-18-generic root=UUID=00190dd5-dc02-4fe9-92ff-0581caddd1fd ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/05/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A09
  dmi.board.name: 0YJPT1
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA09:bd09/05/2012:svnDellInc.:pnXPS8500:pvr:rvnDellInc.:rn0YJPT1:rvrA00:cvnDellInc.:ct3:cvr:
  dmi.product.name: XPS 8500
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.46-1ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3
  version.xserver-xorg-core: xserver-xorg-core 2:1.14.5-1ubuntu2~saucy1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1
  xserver.bootTime: Fri Feb 28 12:55:54 2014
  xserver.configfile: default
  xserver.devices:
   input        Power Button         KEYBOARD, id 6
   input        Power Button         KEYBOARD, id 7
   input        DELL DELL USB Laser Mouse MOUSE, id 8
   input        DELL Dell USB Wired Multimedia Keyboard KEYBOARD, id 9
   input        DELL Dell USB Wired Multimedia Keyboard KEYBOARD, id 10
  xserver.errors:

  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.14.5-1ubuntu2~saucy1
  xserver.video_driver: radeon

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