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[Bug 1423309] [NEW] screen display settings dont show correct resolution

 

Public bug reported:

Only two choices appear in screen display window 800x600 and 1024 x 768
for my monitor.  Window shows unknown monitor about 85% of the day when
I check it.  Am forced to use one or the other of these settings..
neither of which is right for my screen. One has giant letters and the
other a verticall squashed screen.

Once in a while (the other 15%) when I click on the system settings
icon... something happens and the display resets itself to a higher
resolution and better screen fill than the above two choices.  then when
I check the screen display window it shows I have a HANSOL 16" screen.
In this case a 3rd resolution is offered 1280x1024 5:4 and is almost
correct... call it useable.  However this 3rd setting does not survive a
reboot and the cycle repeats itself.

The monitor is actually a 17" Hansol knock off.. MH-170a model E17BL if
that helps any... Over ten years old.

Is there someway to make the Ubuntu system offer the 1280x1024 option
right after system boot.  For some reason only the other two options I
mentioned in the first sentence show up.  I will attach a picture of
what I get when the correct setting finally appears.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: unity-control-center 14.04.3+14.04.20140922-0ubuntu1
ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
Uname: Linux 3.13.0-45-generic i686
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: i386
CurrentDesktop: Unity
Date: Wed Feb 18 14:08:01 2015
ExecutablePath: /usr/bin/unity-control-center
InstallationDate: Installed on 2015-02-16 (2 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140722.2)
SourcePackage: unity-control-center
UpgradeStatus: No upgrade log present (probably fresh install)
usr_lib_unity-control-center: deja-dup 30.0-0ubuntu4

** Affects: unity-control-center (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 trusty

** Attachment added: "screen resolution that needs to appear on boot."
   https://bugs.launchpad.net/bugs/1423309/+attachment/4322052/+files/Hansol%20Screenshot%20from%202015-02-18%2010%3A34%3A56.png

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https://bugs.launchpad.net/bugs/1423309

Title:
  screen display settings dont show correct resolution

Status in unity-control-center package in Ubuntu:
  New

Bug description:
  Only two choices appear in screen display window 800x600 and 1024 x
  768 for my monitor.  Window shows unknown monitor about 85% of the day
  when I check it.  Am forced to use one or the other of these
  settings.. neither of which is right for my screen. One has giant
  letters and the other a verticall squashed screen.

  Once in a while (the other 15%) when I click on the system settings
  icon... something happens and the display resets itself to a higher
  resolution and better screen fill than the above two choices.  then
  when I check the screen display window it shows I have a HANSOL 16"
  screen.  In this case a 3rd resolution is offered 1280x1024 5:4 and is
  almost correct... call it useable.  However this 3rd setting does not
  survive a reboot and the cycle repeats itself.

  The monitor is actually a 17" Hansol knock off.. MH-170a model E17BL
  if that helps any... Over ten years old.

  Is there someway to make the Ubuntu system offer the 1280x1024 option
  right after system boot.  For some reason only the other two options I
  mentioned in the first sentence show up.  I will attach a picture of
  what I get when the correct setting finally appears.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: unity-control-center 14.04.3+14.04.20140922-0ubuntu1
  ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
  Uname: Linux 3.13.0-45-generic i686
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: i386
  CurrentDesktop: Unity
  Date: Wed Feb 18 14:08:01 2015
  ExecutablePath: /usr/bin/unity-control-center
  InstallationDate: Installed on 2015-02-16 (2 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140722.2)
  SourcePackage: unity-control-center
  UpgradeStatus: No upgrade log present (probably fresh install)
  usr_lib_unity-control-center: deja-dup 30.0-0ubuntu4

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