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[Bug 1423415] [NEW] [XPS 13 9343, Realtek ALC3263, Speaker, Internal] Volume hotkeys stopped working in Ubuntu 15.10

 

Public bug reported:

Volume hotkeys were working and now they're not. A coworker has another
2015 XPS 13 (model 9343) with Ubuntu 15.04. He hasn't updated in a week,
and the hotkeys function, so it seems like the bug came up sometime in
the past week.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.18.0-13.14-generic 3.18.5
Uname: Linux 3.18.0-13-generic x86_64
ApportVersion: 2.16.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/pcmC1D0c:   jared      4299 F...m arecord
 /dev/snd/controlC1:  jared      2929 F.... pulseaudio
 /dev/snd/controlC0:  jared      2929 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Feb 18 19:49:30 2015
InstallationDate: Installed on 2014-11-03 (107 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: None of the above
Title: [XPS 13 9343, Realtek ALC3263, Speaker, Internal] Playback problem
UpgradeStatus: Upgraded to vivid on 2015-01-08 (41 days ago)
dmi.bios.date: 02/03/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.name: 0144PA
dmi.board.vendor: Dell Inc.
dmi.board.version: X04
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA01:bd02/03/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0144PA:rvrX04:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9343
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

** Affects: dell-sputnik
     Importance: Undecided
         Status: New

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug vivid

** Also affects: dell-sputnik
   Importance: Undecided
       Status: New

-- 
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https://bugs.launchpad.net/bugs/1423415

Title:
  [XPS 13 9343, Realtek ALC3263, Speaker, Internal] Volume hotkeys
  stopped working in Ubuntu 15.10

Status in Dell Sputnik:
  New
Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Volume hotkeys were working and now they're not. A coworker has
  another 2015 XPS 13 (model 9343) with Ubuntu 15.04. He hasn't updated
  in a week, and the hotkeys function, so it seems like the bug came up
  sometime in the past week.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.18.0-13.14-generic 3.18.5
  Uname: Linux 3.18.0-13-generic x86_64
  ApportVersion: 2.16.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC1D0c:   jared      4299 F...m arecord
   /dev/snd/controlC1:  jared      2929 F.... pulseaudio
   /dev/snd/controlC0:  jared      2929 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Feb 18 19:49:30 2015
  InstallationDate: Installed on 2014-11-03 (107 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_Jack: Speaker, Internal
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: None of the above
  Title: [XPS 13 9343, Realtek ALC3263, Speaker, Internal] Playback problem
  UpgradeStatus: Upgraded to vivid on 2015-01-08 (41 days ago)
  dmi.bios.date: 02/03/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A01
  dmi.board.name: 0144PA
  dmi.board.vendor: Dell Inc.
  dmi.board.version: X04
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA01:bd02/03/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0144PA:rvrX04:cvnDellInc.:ct9:cvr:
  dmi.product.name: XPS 13 9343
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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