desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Stephen Lawrence, thank you for reporting this and helping make Ubuntu
better. As per http://www.dell.com/support/home/us/en/04/product-
support/product/inspiron-545/drivers an update to your computer's buggy
and outdated BIOS is available (A12). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status New.

Thank you for your understanding.

** Tags added: bios-outdated-a12

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1325961

Title:
  starting "videos" application blanks screen

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  Opening a video (any sort eg .wmv, .mov) with the "videos" app causes
  the audio stream to play but the screen goes blank. Space stop-starts
  as normal.  on pressing Alt-f4 the app quits and the screen display
  returns.

  Starting up the "videos" app from Launcher blanks screen until alt-f4
  is pressed

  [App "Cheese" also blanks the screen, but I don't think alt-f4 works,
  just crashes. I will report separately]

  Sorry can't be more specific about package-names etc - the screen is
  blank!

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  Uname: Linux 3.15.0-031500rc7-generic i686
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: i386
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Tue Jun  3 13:07:08 2014
  DistUpgraded: 2014-04-23 14:27:41,678 DEBUG enabling apt cron job
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation 82G33/G31 Express Integrated Graphics Controller [8086:29c2] (rev 02) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:02e0]
  InstallationDate: Installed on 2014-03-20 (75 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release i386 (20130424)
  MachineType: Dell Inc. Inspiron 545
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no username)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.15.0-031500rc7-generic root=UUID=4b968aed-175e-4a5d-8af4-b75a577dcb0f ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: Upgraded to trusty on 2014-04-23 (40 days ago)
  dmi.bios.date: 09/07/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A11
  dmi.board.name: 0N826N
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A02
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: OEM
  dmi.modalias: dmi:bvnDellInc.:bvrA11:bd09/07/2009:svnDellInc.:pnInspiron545:pvr00:rvnDellInc.:rn0N826N:rvrA02:cvnDellInc.:ct3:cvrOEM:
  dmi.product.name: Inspiron 545
  dmi.product.version: 00
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.11+14.04.20140409-0ubuntu1
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Tue Jun  3 10:46:33 2014
  xserver.configfile: default
  xserver.devices:
   input        Power Button         KEYBOARD, id 6
   input        Power Button         KEYBOARD, id 7
   input        Microsoft Microsoft 3-Button Mouse with IntelliEye(TM) MOUSE, id 8
   input        LITEON Technology USB Multimedia Keyboard KEYBOARD, id 9
   input        USB2.0 Camera        KEYBOARD, id 10
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                8367 
   vendor                                     SHP
  xserver.version: 2:1.15.1-0ubuntu2

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1325961/+subscriptions