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Re: [Bug 1325961] Re: starting "videos" application blanks screen

 

Chris,

a friend of mine altered the settings on my monitor - which is now OK. 
Presumably, some kind of strange video setting was enabled, which my 
screen couldn't cope with. Possibly he just turned on "Auto" on the 
screen. So it could have been that video signals were (sometimes) 
incompatible with monitor settings.

In short - all fixed as far as I'm concerned.

Stephen.

On 21/02/15 16:40, Christopher M. Penalver wrote:
> Stephen Lawrence, thank you for reporting this and helping make Ubuntu
> better. As per http://www.dell.com/support/home/us/en/04/product-
> support/product/inspiron-545/drivers an update to your computer's buggy
> and outdated BIOS is available (A12). If you update to this following
> https://help.ubuntu.com/community/BIOSUpdate does it change anything?
>
> If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>
> For more on BIOS updates and linux, please see
> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
> .
>
> Please note your current BIOS is already in the Bug Description, so
> posting this on the old BIOS would not be helpful. As well, you don't
> have to create a new bug report.
>
> Once the BIOS is updated, and the information above is provided, then
> please mark this report Status New.
>
> Thank you for your understanding.
>
> ** Tags added: bios-outdated-a12
>
> ** Changed in: xorg (Ubuntu)
>     Importance: Undecided => Low
>
> ** Changed in: xorg (Ubuntu)
>         Status: New => Incomplete
>

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https://bugs.launchpad.net/bugs/1325961

Title:
  starting "videos" application blanks screen

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  Opening a video (any sort eg .wmv, .mov) with the "videos" app causes
  the audio stream to play but the screen goes blank. Space stop-starts
  as normal.  on pressing Alt-f4 the app quits and the screen display
  returns.

  Starting up the "videos" app from Launcher blanks screen until alt-f4
  is pressed

  [App "Cheese" also blanks the screen, but I don't think alt-f4 works,
  just crashes. I will report separately]

  Sorry can't be more specific about package-names etc - the screen is
  blank!

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  Uname: Linux 3.15.0-031500rc7-generic i686
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: i386
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Tue Jun  3 13:07:08 2014
  DistUpgraded: 2014-04-23 14:27:41,678 DEBUG enabling apt cron job
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation 82G33/G31 Express Integrated Graphics Controller [8086:29c2] (rev 02) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:02e0]
  InstallationDate: Installed on 2014-03-20 (75 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release i386 (20130424)
  MachineType: Dell Inc. Inspiron 545
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no username)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.15.0-031500rc7-generic root=UUID=4b968aed-175e-4a5d-8af4-b75a577dcb0f ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: Upgraded to trusty on 2014-04-23 (40 days ago)
  dmi.bios.date: 09/07/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A11
  dmi.board.name: 0N826N
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A02
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: OEM
  dmi.modalias: dmi:bvnDellInc.:bvrA11:bd09/07/2009:svnDellInc.:pnInspiron545:pvr00:rvnDellInc.:rn0N826N:rvrA02:cvnDellInc.:ct3:cvrOEM:
  dmi.product.name: Inspiron 545
  dmi.product.version: 00
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.11+14.04.20140409-0ubuntu1
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Tue Jun  3 10:46:33 2014
  xserver.configfile: default
  xserver.devices:
   input        Power Button         KEYBOARD, id 6
   input        Power Button         KEYBOARD, id 7
   input        Microsoft Microsoft 3-Button Mouse with IntelliEye(TM) MOUSE, id 8
   input        LITEON Technology USB Multimedia Keyboard KEYBOARD, id 9
   input        USB2.0 Camera        KEYBOARD, id 10
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                8367 
   vendor                                     SHP
  xserver.version: 2:1.15.1-0ubuntu2

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