desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Artemgy, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal as it will automatically gather
and attach updated debug information to this report:

apport-collect -p xorg 1407529

Please ensure you have xdiagnose installed, and that you click the Yes
button for attaching additional debugging information.

As well, given the information from the prior release is already
available, testing a release prior to the development one would not be
helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1407529

Title:
  [Radeon HD 6290] xorg crashes when turning on external monitor

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  STEPS TO REPRODUCE

  * Insert HDMI cable to external monitor
  * Start Menu / Preferences / Monitor Settings
  * Quick Options / Show the same screen on both laptop LCD and external monitor

  X will freeze immediately, mouse is blocked, CTRL-ALT-F1 does not
  respond, only direct hardware function keys (like screen brightness /
  disable wifi) respond. The only solution is to hard reset the computer
  by holding the power button down for 4 seconds.

  
  TEST CASES

  Systems FAILS with this issue following a system update - regressing
  to previous kernel the system WORKS as expected, installing mainline
  kernel the system WORKS as before...

  $ cat /proc/version
  FAILS Linux version 3.16.0-28-generic (buildd@komainu) (gcc version 4.9.1 (Ubuntu 4.9.1-16ubuntu6) ) #38-Ubuntu SMP Fri Dec 12 17:37:40 UTC 2014
  WORKS Linux version 3.16.0-25-generic (buildd@komainu) (gcc version 4.9.1 (Ubuntu 4.9.1-16ubuntu6) ) #33-Ubuntu SMP Tue Nov 4 12:06:54 UTC 2014
  WORKS Linux version 3.19.0-031900rc2-generic (apw@tangerine) (gcc version 4.6.3 (Ubuntu/Linaro 4.6.3-1ubuntu5) ) #201412290135 SMP Mon Dec 29 01:36:54 UTC 2014

  
  DIAGNOSTICS

  $ lsb_release -rd
  Description:	Ubuntu 14.10
  Release:	14.10

  DIAGNOSTICS ATTACHED

  $ sudo lshw -C video > lshw_video.txt


  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: xorg 1:7.7+7ubuntu2
  ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1
  Uname: Linux 3.16.0-28-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  Date: Mon Jan  5 01:04:17 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-10-16 (80 days ago)
  InstallationMedia: Lubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20141016)
  ProcEnviron:
   TERM=xterm
   SHELL=/bin/bash
   PATH=(custom, user)
   LANG=en_GB.UTF-8
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)

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