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[Bug 1425088] [NEW] [USB-Audio - PnP Audio Device, playback] Sound is distorted

 

Public bug reported:

It works properly for some time.
Then, in a sudden, sound output is multiplied and distorted.
Then, there is no way how to configure it to make it work properly. I need to reinstall drivers and reset computer.

I did:
sudo m-a update
sudo m-a prepare

rm -r ~/.pulse ~/.asound*
sudo rm /etc/asound.conf

and later reset and everything works for another while.

But problem comes again and again.

My system runs Ubuntu 14.10, 64 bits

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.16.0-30.40-generic 3.16.7-ckt3
Uname: Linux 3.16.0-30-generic x86_64
ApportVersion: 2.14.7-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  soldeplata   2494 F.... pulseaudio
CurrentDesktop: GNOME
Date: Tue Feb 24 14:59:03 2015
InstallationDate: Installed on 2015-02-10 (14 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Device failed
Symptom_Card: CM6501 - PnP Audio Device
Symptom_Type: Digital clip or distortion, or "overdriven" sound
Title: [USB-Audio - PnP Audio Device, playback] Sound is distorted
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/05/2006
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: ASUS M2N-E SLI ACPI BIOS Revision 0506
dmi.board.name: M2N-E SLI
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: 1.XX
dmi.chassis.asset.tag: 123456789000
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSM2N-ESLIACPIBIOSRevision0506:bd12/05/2006:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N-ESLI:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug utopic

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1425088

Title:
  [USB-Audio - PnP Audio Device, playback] Sound is distorted

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  It works properly for some time.
  Then, in a sudden, sound output is multiplied and distorted.
  Then, there is no way how to configure it to make it work properly. I need to reinstall drivers and reset computer.

  I did:
  sudo m-a update
  sudo m-a prepare

  rm -r ~/.pulse ~/.asound*
  sudo rm /etc/asound.conf

  and later reset and everything works for another while.

  But problem comes again and again.

  My system runs Ubuntu 14.10, 64 bits

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.16.0-30.40-generic 3.16.7-ckt3
  Uname: Linux 3.16.0-30-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  soldeplata   2494 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Tue Feb 24 14:59:03 2015
  InstallationDate: Installed on 2015-02-10 (14 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Device failed
  Symptom_Card: CM6501 - PnP Audio Device
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [USB-Audio - PnP Audio Device, playback] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/05/2006
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: ASUS M2N-E SLI ACPI BIOS Revision 0506
  dmi.board.name: M2N-E SLI
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: 1.XX
  dmi.chassis.asset.tag: 123456789000
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSM2N-ESLIACPIBIOSRevision0506:bd12/05/2006:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N-ESLI:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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