← Back to team overview

desktop-packages team mailing list archive

[Bug 1425257] [NEW] [SATELLITE P50-B-11M, Realtek ALC284, Speaker, Internal] No sound at all

 

Public bug reported:

Other outputs (eg HDMI audio out) seem to work fine, but the internal
speakers do nothing. They work in Windows.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.16.0-30.40-generic 3.16.7-ckt3
Uname: Linux 3.16.0-30-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/pcmC1D0c:   matt       3099 F...m pulseaudio
 /dev/snd/controlC1:  matt       3099 F.... pulseaudio
 /dev/snd/controlC0:  matt       3099 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Feb 24 19:38:57 2015
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-02-19 (4 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/pcmC1D0c:   matt       3099 F...m pulseaudio
 /dev/snd/controlC1:  matt       3099 F.... pulseaudio
 /dev/snd/controlC0:  matt       3099 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [SATELLITE P50-B-11M, Realtek ALC284, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/26/2014
dmi.bios.vendor: TOSHIBA
dmi.bios.version: 1.40
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: VG20SQ
dmi.board.vendor: TOSHIBA
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnTOSHIBA:bvr1.40:bd11/26/2014:svnTOSHIBA:pnSATELLITEP50-B-11M:pvrPSPNUE-02L04KEN:rvnTOSHIBA:rnVG20SQ:rvrTobefilledbyO.E.M.:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.:
dmi.product.name: SATELLITE P50-B-11M
dmi.product.version: PSPNUE-02L04KEN
dmi.sys.vendor: TOSHIBA

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug utopic

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1425257

Title:
  [SATELLITE P50-B-11M, Realtek ALC284, Speaker, Internal] No sound at
  all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Other outputs (eg HDMI audio out) seem to work fine, but the internal
  speakers do nothing. They work in Windows.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.16.0-30.40-generic 3.16.7-ckt3
  Uname: Linux 3.16.0-30-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC1D0c:   matt       3099 F...m pulseaudio
   /dev/snd/controlC1:  matt       3099 F.... pulseaudio
   /dev/snd/controlC0:  matt       3099 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Feb 24 19:38:57 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-02-19 (4 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC1D0c:   matt       3099 F...m pulseaudio
   /dev/snd/controlC1:  matt       3099 F.... pulseaudio
   /dev/snd/controlC0:  matt       3099 F.... pulseaudio
  Symptom_Jack: Speaker, Internal
  Symptom_Type: No sound at all
  Title: [SATELLITE P50-B-11M, Realtek ALC284, Speaker, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/26/2014
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: 1.40
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: VG20SQ
  dmi.board.vendor: TOSHIBA
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnTOSHIBA:bvr1.40:bd11/26/2014:svnTOSHIBA:pnSATELLITEP50-B-11M:pvrPSPNUE-02L04KEN:rvnTOSHIBA:rnVG20SQ:rvrTobefilledbyO.E.M.:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.:
  dmi.product.name: SATELLITE P50-B-11M
  dmi.product.version: PSPNUE-02L04KEN
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1425257/+subscriptions


Follow ups

References