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[Gordon <1407192@xxxxxxxxxxxxxxxxxx>]

I've got the same issue. It was fixed very briefly for me in January
2015 after a software update, but has now returned and is affecting
Firefox and Thunderbird. I'm running 14.04 in Unity.

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https://bugs.launchpad.net/bugs/1407192

Title:
  firefox icon frequently replaced by placeholder

Status in BAMF Application Matching Framework:
  Fix Committed
Status in Unity:
  Invalid
Status in bamf package in Ubuntu:
  Fix Released

Bug description:
  Several times over the last week I have noticed that the when I start firefox, the default icon is replaced by a grey square with a question mark in the center as shown in the attached image.
  The only fix I've found is to unlock firefox from the launcher, quit the program, search for "firefox" in the dash, manually drag the icon onto the launcher, and then open it(i.e. if I start firefox directly from the dash, the grey icon appears on the launcher again).
  I haven't noticed this occurring with any other program.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: unity 7.3.1+15.04.20141216-0ubuntu1
  ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1
  Uname: Linux 3.16.0-28-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.15.1-0ubuntu1
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Fri Jan  2 21:38:32 2015
  DistUpgraded: Fresh install
  DistroCodename: vivid
  DistroVariant: ubuntu
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD 7520G] [1002:9990] (prog-if 00 [VGA controller])
     Subsystem: Toshiba America Info Systems Device [1179:fb43]
  InstallationDate: Installed on 2014-12-11 (23 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20141210)
  MachineType: TOSHIBA Satellite L875D
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-28-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash
  SourcePackage: unity
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/06/2012
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 6.30
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: PLCSC8
  dmi.board.vendor: AMD
  dmi.board.version: Base Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvr6.30:bd12/06/2012:svnTOSHIBA:pnSatelliteL875D:pvrPSKFQU-003034:rvnAMD:rnPLCSC8:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite L875D
  dmi.product.version: PSKFQU-003034
  dmi.sys.vendor: TOSHIBA
  version.compiz: compiz 1:0.9.12.0+15.04.20141219-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.58-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.2-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.2-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.16.2.901-1ubuntu3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.916+git20141119-1~exp1ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
  xserver.bootTime: Thu Jan  1 20:07:44 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.16.2.901-1ubuntu3
  xserver.video_driver: radeon

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