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[Bug 1407192] [NEW] firefox icon frequently replaced by placeholder

 

Public bug reported:

Several times over the last week I have noticed that the when I start firefox, the default icon is replaced by a grey square with a question mark in the center as shown in the attached image.
The only fix I've found is to unlock firefox from the launcher, quit the program, search for "firefox" in the dash, manually drag the icon onto the launcher, and then open it(i.e. if I start firefox directly from the dash, the grey icon appears on the launcher again).
I haven't noticed this occurring with any other program.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: unity 7.3.1+15.04.20141216-0ubuntu1
ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1
Uname: Linux 3.16.0-28-generic x86_64
.tmp.unity.support.test.0:
 
ApportVersion: 2.15.1-0ubuntu1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Fri Jan  2 21:38:32 2015
DistUpgraded: Fresh install
DistroCodename: vivid
DistroVariant: ubuntu
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD 7520G] [1002:9990] (prog-if 00 [VGA controller])
   Subsystem: Toshiba America Info Systems Device [1179:fb43]
InstallationDate: Installed on 2014-12-11 (23 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20141210)
MachineType: TOSHIBA Satellite L875D
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-28-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash
SourcePackage: unity
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/06/2012
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 6.30
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: PLCSC8
dmi.board.vendor: AMD
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvr6.30:bd12/06/2012:svnTOSHIBA:pnSatelliteL875D:pvrPSKFQU-003034:rvnAMD:rnPLCSC8:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: Satellite L875D
dmi.product.version: PSKFQU-003034
dmi.sys.vendor: TOSHIBA
version.compiz: compiz 1:0.9.12.0+15.04.20141219-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.58-2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.2-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.16.2.901-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.916+git20141119-1~exp1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
xserver.bootTime: Thu Jan  1 20:07:44 2015
xserver.configfile: default
xserver.errors:
 
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.16.2.901-1ubuntu3
xserver.video_driver: radeon

** Affects: unity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug compiz-0.9 ubuntu vivid

** Attachment added: "Screenshot from 2015-01-02 21:39:04.png"
   https://bugs.launchpad.net/bugs/1407192/+attachment/4291455/+files/Screenshot%20from%202015-01-02%2021%3A39%3A04.png

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https://bugs.launchpad.net/bugs/1407192

Title:
  firefox icon frequently replaced by placeholder

Status in unity package in Ubuntu:
  New

Bug description:
  Several times over the last week I have noticed that the when I start firefox, the default icon is replaced by a grey square with a question mark in the center as shown in the attached image.
  The only fix I've found is to unlock firefox from the launcher, quit the program, search for "firefox" in the dash, manually drag the icon onto the launcher, and then open it(i.e. if I start firefox directly from the dash, the grey icon appears on the launcher again).
  I haven't noticed this occurring with any other program.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: unity 7.3.1+15.04.20141216-0ubuntu1
  ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1
  Uname: Linux 3.16.0-28-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.15.1-0ubuntu1
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Fri Jan  2 21:38:32 2015
  DistUpgraded: Fresh install
  DistroCodename: vivid
  DistroVariant: ubuntu
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD 7520G] [1002:9990] (prog-if 00 [VGA controller])
     Subsystem: Toshiba America Info Systems Device [1179:fb43]
  InstallationDate: Installed on 2014-12-11 (23 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20141210)
  MachineType: TOSHIBA Satellite L875D
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-28-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash
  SourcePackage: unity
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/06/2012
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 6.30
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: PLCSC8
  dmi.board.vendor: AMD
  dmi.board.version: Base Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvr6.30:bd12/06/2012:svnTOSHIBA:pnSatelliteL875D:pvrPSKFQU-003034:rvnAMD:rnPLCSC8:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite L875D
  dmi.product.version: PSKFQU-003034
  dmi.sys.vendor: TOSHIBA
  version.compiz: compiz 1:0.9.12.0+15.04.20141219-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.58-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.2-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.2-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.16.2.901-1ubuntu3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.916+git20141119-1~exp1ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
  xserver.bootTime: Thu Jan  1 20:07:44 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.16.2.901-1ubuntu3
  xserver.video_driver: radeon

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