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[Bug 1425972] [NEW] Links from thunderbird email do not work

 

Public bug reported:

When I click a link from an email it does not work any more.

Instead of opening the link in a new tab, Firefox opens a new empty
window and does not follow the link.

If I change the default browser for my desktop from Firefox to Chrome,
then Chrome can open the link fine.

I have started seeing this today since firefox was upgraded from v35 to
36.

My email client is Mozilla thunderbird at the latest stable version.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: firefox 36.0+build2-0ubuntu0.14.10.4
ProcVersionSignature: Ubuntu 3.16.0-31.41-generic 3.16.7-ckt5
Uname: Linux 3.16.0-31-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.14.7-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  dpottage   3729 F.... pulseaudio
BuildID: 20150224133805
Channel: Unavailable
CurrentDesktop: XFCE
Date: Thu Feb 26 14:30:41 2015
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions:
 English (South Africa) Language Pack - langpack-en-ZA@xxxxxxxxxxxxxxxxxxx
 English (GB) Language Pack - langpack-en-GB@xxxxxxxxxxxxxxxxxxx
 Français Language Pack - langpack-fr@xxxxxxxxxxxxxxxxxxx
 Deutsch (DE) Language Pack - langpack-de@xxxxxxxxxxxxxxxxxxx
 Default - {972ce4c6-7e08-4474-a285-3208198ce6fd}
InstallationDate: Installed on 2013-07-02 (604 days ago)
InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Release amd64 (20130423.1)
IpRoute:
 default via 192.168.1.254 dev eth0  proto static 
 192.168.1.0/24 dev eth0  proto kernel  scope link  src 192.168.1.131  metric 1
MostRecentCrashID: bp-86a16931-63d2-435e-8324-421212140304
Plugins:
 Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
 LibreOffice Plug-in - /usr/lib/libreoffice/program/libnpsoplugin.so (browser-plugin-libreoffice)
 Java(TM) Plug-in 11.25.2 - /usr/lib/jvm/java-8-oracle/jre/lib/amd64/libnpjp2.so
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=36.0/20150224133805 (In use)
RelatedPackageVersions: browser-plugin-libreoffice 1:4.3.3-0ubuntu1
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: yes
 	Hard blocked: no
RunningIncompatibleAddons: True
SourcePackage: firefox
SubmittedCrashIDs: bp-86a16931-63d2-435e-8324-421212140304
UpgradeStatus: Upgraded to utopic on 2014-10-29 (119 days ago)
dmi.bios.date: 11/23/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08
dmi.board.name: 0XR1GT
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA08:bd11/23/2012:svnDellInc.:pnVostro270:pvr:rvnDellInc.:rn0XR1GT:rvrA00:cvnDellInc.:ct3:cvr:
dmi.product.name: Vostro 270
dmi.sys.vendor: Dell Inc.

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug utopic

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1425972

Title:
  Links from thunderbird email do not work

Status in firefox package in Ubuntu:
  New

Bug description:
  When I click a link from an email it does not work any more.

  Instead of opening the link in a new tab, Firefox opens a new empty
  window and does not follow the link.

  If I change the default browser for my desktop from Firefox to Chrome,
  then Chrome can open the link fine.

  I have started seeing this today since firefox was upgraded from v35
  to 36.

  My email client is Mozilla thunderbird at the latest stable version.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: firefox 36.0+build2-0ubuntu0.14.10.4
  ProcVersionSignature: Ubuntu 3.16.0-31.41-generic 3.16.7-ckt5
  Uname: Linux 3.16.0-31-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.14.7-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  dpottage   3729 F.... pulseaudio
  BuildID: 20150224133805
  Channel: Unavailable
  CurrentDesktop: XFCE
  Date: Thu Feb 26 14:30:41 2015
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  IncompatibleExtensions:
   English (South Africa) Language Pack - langpack-en-ZA@xxxxxxxxxxxxxxxxxxx
   English (GB) Language Pack - langpack-en-GB@xxxxxxxxxxxxxxxxxxx
   Français Language Pack - langpack-fr@xxxxxxxxxxxxxxxxxxx
   Deutsch (DE) Language Pack - langpack-de@xxxxxxxxxxxxxxxxxxx
   Default - {972ce4c6-7e08-4474-a285-3208198ce6fd}
  InstallationDate: Installed on 2013-07-02 (604 days ago)
  InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Release amd64 (20130423.1)
  IpRoute:
   default via 192.168.1.254 dev eth0  proto static 
   192.168.1.0/24 dev eth0  proto kernel  scope link  src 192.168.1.131  metric 1
  MostRecentCrashID: bp-86a16931-63d2-435e-8324-421212140304
  Plugins:
   Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
   LibreOffice Plug-in - /usr/lib/libreoffice/program/libnpsoplugin.so (browser-plugin-libreoffice)
   Java(TM) Plug-in 11.25.2 - /usr/lib/jvm/java-8-oracle/jre/lib/amd64/libnpjp2.so
  PrefSources: prefs.js
  Profiles: Profile0 (Default) - LastVersion=36.0/20150224133805 (In use)
  RelatedPackageVersions: browser-plugin-libreoffice 1:4.3.3-0ubuntu1
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: yes
   	Hard blocked: no
  RunningIncompatibleAddons: True
  SourcePackage: firefox
  SubmittedCrashIDs: bp-86a16931-63d2-435e-8324-421212140304
  UpgradeStatus: Upgraded to utopic on 2014-10-29 (119 days ago)
  dmi.bios.date: 11/23/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.name: 0XR1GT
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA08:bd11/23/2012:svnDellInc.:pnVostro270:pvr:rvnDellInc.:rn0XR1GT:rvrA00:cvnDellInc.:ct3:cvr:
  dmi.product.name: Vostro 270
  dmi.sys.vendor: Dell Inc.

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Follow ups

References