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Message #103526
Re: [Bug 1425812] Re: config_usb_printer.py crashed with ImportError in /usr/share/hplip/base/status.py: No module named hpmudext
ii hplip 3.15.2-0ubuntu2
amd64 HP Linux Printing and Imaging
System (HPLIP)
ii hplip-data 3.15.2-0ubuntu2
all HP Linux Printing and Imaging -
data files
Am 26.02.2015 um 18:26 schrieb Till Kamppeter:
> Please run the commands
>
> dpkg -l | grep hplip
> dpkg -l | grep hpmudext
>
> in a terminal window. Post the output here.
>
>
> ** Changed in: hplip (Ubuntu)
> Status: New => Incomplete
>
> ** Changed in: hplip
> Status: New => Incomplete
>
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https://bugs.launchpad.net/bugs/1425812
Title:
config_usb_printer.py crashed with ImportError in
/usr/share/hplip/base/status.py: No module named hpmudext
Status in HP Linux Imaging and Printing:
Incomplete
Status in hplip package in Ubuntu:
Incomplete
Bug description:
connected usb lasercolorprinter and crash report startet up. printer
function well also printer output!
ProblemType: Crash
DistroRelease: Ubuntu 15.04
Package: hplip-data 3.15.2-0ubuntu2
ProcVersionSignature: Ubuntu 3.18.0-14.15-generic 3.18.7
Uname: Linux 3.18.0-14-generic x86_64
ApportVersion: 2.16.1-0ubuntu2
Architecture: amd64
Date: Thu Feb 26 07:01:19 2015
ExecutablePath: /usr/share/hplip/config_usb_printer.py
InstallationDate: Installed on 2014-12-15 (72 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
InterpreterPath: /usr/bin/python2.7
Lpstat: device for Hewlett-Packard-hp-color-LaserJet-2550-series: usb://HP/color%20LaserJet%202550%20series?serial=00CNHHB25347
MachineType: Acer Aspire E1-572
PackageArchitecture: all
Papersize: a4
PpdFiles: Hewlett-Packard-hp-color-LaserJet-2550-series: HP Color LaserJet 2550 Series Postscript (recommended)
ProcCmdline: /usr/bin/python /usr/bin/hp-config_usb_printer 001:002
ProcEnviron:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.0-14-generic root=UUID=0d5a5183-1272-4365-8413-bcfc4f7554ec ro rootflags=sync quiet splash vt.handoff=7
PythonArgs: ['/usr/bin/hp-config_usb_printer', '001:002']
SourcePackage: hplip
Title: config_usb_printer.py crashed with ImportError in /usr/share/hplip/base/status.py: No module named hpmudext
UpgradeStatus: Upgraded to vivid on 2015-02-23 (2 days ago)
UserGroups:
dmi.bios.date: 09/02/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.17
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EA50_HW
dmi.board.vendor: Acer
dmi.board.version: V2.17
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.17:bd09/02/2014:svnAcer:pnAspireE1-572:pvrV2.17:rvnAcer:rnEA50_HW:rvrV2.17:cvnAcer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E1-572
dmi.product.version: V2.17
dmi.sys.vendor: Acer
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