← Back to team overview

desktop-packages team mailing list archive

Re: [Bug 1425812] Re: config_usb_printer.py crashed with ImportError in /usr/share/hplip/base/status.py: No module named hpmudext

 

ii  hplip                                                3.15.2-0ubuntu2
                           amd64        HP Linux Printing and Imaging
System (HPLIP)
ii  hplip-data                                           3.15.2-0ubuntu2
                           all          HP Linux Printing and Imaging -
data files

Am 26.02.2015 um 18:26 schrieb Till Kamppeter:
> Please run the commands
> 
> dpkg -l | grep hplip
> dpkg -l | grep hpmudext
> 
> in a terminal window. Post the output here.
> 
> 
> ** Changed in: hplip (Ubuntu)
>        Status: New => Incomplete
> 
> ** Changed in: hplip
>        Status: New => Incomplete
>

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/1425812

Title:
  config_usb_printer.py crashed with ImportError in
  /usr/share/hplip/base/status.py: No module named hpmudext

Status in HP Linux Imaging and Printing:
  Incomplete
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  connected usb lasercolorprinter and crash report startet up. printer
  function well also printer output!

  ProblemType: Crash
  DistroRelease: Ubuntu 15.04
  Package: hplip-data 3.15.2-0ubuntu2
  ProcVersionSignature: Ubuntu 3.18.0-14.15-generic 3.18.7
  Uname: Linux 3.18.0-14-generic x86_64
  ApportVersion: 2.16.1-0ubuntu2
  Architecture: amd64
  Date: Thu Feb 26 07:01:19 2015
  ExecutablePath: /usr/share/hplip/config_usb_printer.py
  InstallationDate: Installed on 2014-12-15 (72 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  InterpreterPath: /usr/bin/python2.7
  Lpstat: device for Hewlett-Packard-hp-color-LaserJet-2550-series: usb://HP/color%20LaserJet%202550%20series?serial=00CNHHB25347
  MachineType: Acer Aspire E1-572
  PackageArchitecture: all
  Papersize: a4
  PpdFiles: Hewlett-Packard-hp-color-LaserJet-2550-series: HP Color LaserJet 2550 Series Postscript (recommended)
  ProcCmdline: /usr/bin/python /usr/bin/hp-config_usb_printer 001:002
  ProcEnviron:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.0-14-generic root=UUID=0d5a5183-1272-4365-8413-bcfc4f7554ec ro rootflags=sync quiet splash vt.handoff=7
  PythonArgs: ['/usr/bin/hp-config_usb_printer', '001:002']
  SourcePackage: hplip
  Title: config_usb_printer.py crashed with ImportError in /usr/share/hplip/base/status.py: No module named hpmudext
  UpgradeStatus: Upgraded to vivid on 2015-02-23 (2 days ago)
  UserGroups:
   
  dmi.bios.date: 09/02/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.17
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HW
  dmi.board.vendor: Acer
  dmi.board.version: V2.17
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.17:bd09/02/2014:svnAcer:pnAspireE1-572:pvrV2.17:rvnAcer:rnEA50_HW:rvrV2.17:cvnAcer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E1-572
  dmi.product.version: V2.17
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
https://bugs.launchpad.net/hplip/+bug/1425812/+subscriptions


References