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Message #103731
[Bug 1425812] Re: config_usb_printer.py crashed with ImportError in /usr/share/hplip/base/status.py: No module named hpmudext
I got this bug on my box (Utopic, but with the Vivid packages of HPLIP)
and checked what I have exactly installed and all HPLIP packages
including the hpmudext packages are of version 3.15.2-0ubuntu2, so there
is no version mismatch. In addition, I have installed all binary
packages which get built from the hplip source package, so I must have
installed all files of the upstream "make install" and so no file should
be missing.
I tried also running "python3" and then on the Python command line
"import hpmudext" which works whereas running "python" (=Python 2.x) and
"import hpmudext" fails, giving the impression that something runs
accidentally under Python2.
For me it looks like that something went with the Python3 transition by
upstream, so to the HPLIP developers at HP, please check.
Note also that during the package build I modify the shebangs of .py
files from /usr/bin/python to /usr/bin/python3 to assure that everything
is running under Python3, and config_usb_printer.py has a Python3
shebang in the Ubuntu package.
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https://bugs.launchpad.net/bugs/1425812
Title:
config_usb_printer.py crashed with ImportError in
/usr/share/hplip/base/status.py: No module named hpmudext
Status in HP Linux Imaging and Printing:
Incomplete
Status in hplip package in Ubuntu:
Incomplete
Bug description:
connected usb lasercolorprinter and crash report startet up. printer
function well also printer output!
ProblemType: Crash
DistroRelease: Ubuntu 15.04
Package: hplip-data 3.15.2-0ubuntu2
ProcVersionSignature: Ubuntu 3.18.0-14.15-generic 3.18.7
Uname: Linux 3.18.0-14-generic x86_64
ApportVersion: 2.16.1-0ubuntu2
Architecture: amd64
Date: Thu Feb 26 07:01:19 2015
ExecutablePath: /usr/share/hplip/config_usb_printer.py
InstallationDate: Installed on 2014-12-15 (72 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
InterpreterPath: /usr/bin/python2.7
Lpstat: device for Hewlett-Packard-hp-color-LaserJet-2550-series: usb://HP/color%20LaserJet%202550%20series?serial=00CNHHB25347
MachineType: Acer Aspire E1-572
PackageArchitecture: all
Papersize: a4
PpdFiles: Hewlett-Packard-hp-color-LaserJet-2550-series: HP Color LaserJet 2550 Series Postscript (recommended)
ProcCmdline: /usr/bin/python /usr/bin/hp-config_usb_printer 001:002
ProcEnviron:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.0-14-generic root=UUID=0d5a5183-1272-4365-8413-bcfc4f7554ec ro rootflags=sync quiet splash vt.handoff=7
PythonArgs: ['/usr/bin/hp-config_usb_printer', '001:002']
SourcePackage: hplip
Title: config_usb_printer.py crashed with ImportError in /usr/share/hplip/base/status.py: No module named hpmudext
UpgradeStatus: Upgraded to vivid on 2015-02-23 (2 days ago)
UserGroups:
dmi.bios.date: 09/02/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.17
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EA50_HW
dmi.board.vendor: Acer
dmi.board.version: V2.17
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.17:bd09/02/2014:svnAcer:pnAspireE1-572:pvrV2.17:rvnAcer:rnEA50_HW:rvrV2.17:cvnAcer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E1-572
dmi.product.version: V2.17
dmi.sys.vendor: Acer
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