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Message #103895
[Bug 1389639] Re: Plantroncs Audio 628USB Headset does not function
Nigussie, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .
If it remains an issue, could you please run the following command in
the development release from a Terminal as it will automatically gather
and attach updated debug information to this report:
apport-collect -p xorg 1389639
Please ensure you have xdiagnose installed, and that you click the Yes
button for attaching additional debugging information.
As well, given the information from the prior release is already
available, testing a release prior to the development one would not be
helpful.
Thank you for your understanding.
Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs
** Tags added: latest-bios-2.90
** Changed in: xorg (Ubuntu)
Importance: Undecided => Low
** Changed in: xorg (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1389639
Title:
Plantroncs Audio 628USB Headset does not function
Status in xorg package in Ubuntu:
Incomplete
Bug description:
Plantronics Audio 628USB Headset mute, hold , volume up o& volume
down does not work. It is disply the follwing. How copuld i
troubleshoot this problem.
$lsusb
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 047f:c012 Plantronics, Inc.
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 003: ID 03f0:0024 Hewlett-Packard KU-0316 Keyboard
Bus 003 Device 002: ID 0461:4e35 Primax Electronics, Ltd
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
Uname: Linux 3.13.0-39-generic i686
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: i386
CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Wed Nov 5 14:31:46 2014
DistUpgraded: 2014-11-04 09:15:25,099 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor Graphics Controller [8086:0152] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Device [103c:3397]
InstallationDate: Installed on 2014-10-22 (14 days ago)
InstallationMedia: Custom Live CD - Release i386
MachineType: Hewlett-Packard HP Compaq Elite 8300 SFF
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=abc345eb-1d60-491c-a74b-bf5165d4084e ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to trusty on 2014-11-04 (1 days ago)
dmi.bios.date: 07/16/2013
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: K01 v02.90
dmi.board.asset.tag: 6CR4126DL0
dmi.board.name: 3397
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: 6CR4126DL0
dmi.chassis.type: 4
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrK01v02.90:bd07/16/2013:svnHewlett-Packard:pnHPCompaqElite8300SFF:pvr:rvnHewlett-Packard:rn3397:rvr:cvnHewlett-Packard:ct4:cvr:
dmi.product.name: HP Compaq Elite 8300 SFF
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.2
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Wed Nov 5 14:20:17 2014
xserver.configfile: /etc/X11/xorg.conf
xserver.devices:
input Power Button KEYBOARD, id 6
input Power Button KEYBOARD, id 7
input PixArt USB Optical Mouse MOUSE, id 8
input CHICONY HP Basic USB Keyboard KEYBOARD, id 9
input HP WMI hotkeys KEYBOARD, id 10
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
xserver.version: 2:1.15.1-0ubuntu2.1
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