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[Bug 1428962] [NEW] Touchpad not detected at all in Acer Aspire ES1 311

 

Public bug reported:

Please check the kernel also

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xserver-xorg-input-synaptics (not installed)
ProcVersionSignature: Ubuntu 3.16.0-30.40~14.04.1-generic 3.16.7-ckt3
Uname: Linux 3.16.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
CasperVersion: 1.340
CurrentDesktop: Unity
Date: Fri Mar  6 06:59:51 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
LiveMediaBuild: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: Acer Aspire ES1-311
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: initrd=/casper/initrd.lz file=/cdrom/preseed/username.seed boot=casper  quiet splash -- BOOT_IMAGE=/casper/vmlinuz.efi
SourcePackage: xserver-xorg-input-synaptics
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/13/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.07
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Aspire ES1-311
dmi.board.vendor: Acer
dmi.board.version: V1.07
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.07
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd08/13/2014:svnAcer:pnAspireES1-311:pvrV1.07:rvnAcer:rnAspireES1-311:rvrV1.07:cvnAcer:ct10:cvrV1.07:
dmi.product.name: Aspire ES1-311
dmi.product.version: V1.07
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.11.3+14.04.20150122-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1~ubuntu2
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Fri Mar  6 06:38:14 2015
xserver.configfile: default
xserver.errors:
 
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id                                4962 
 vendor                                     CMN
xserver.version: 2:1.16.0-1ubuntu1.2~trusty2

** Affects: xserver-xorg-input-synaptics (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty ubuntu

** Attachment added: "devices"
   https://bugs.launchpad.net/bugs/1428962/+attachment/4335800/+files/devices

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https://bugs.launchpad.net/bugs/1428962

Title:
  Touchpad not detected at all in Acer Aspire ES1 311

Status in xserver-xorg-input-synaptics package in Ubuntu:
  New

Bug description:
  Please check the kernel also

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xserver-xorg-input-synaptics (not installed)
  ProcVersionSignature: Ubuntu 3.16.0-30.40~14.04.1-generic 3.16.7-ckt3
  Uname: Linux 3.16.0-30-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  CasperVersion: 1.340
  CurrentDesktop: Unity
  Date: Fri Mar  6 06:59:51 2015
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  LiveMediaBuild: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: Acer Aspire ES1-311
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: initrd=/casper/initrd.lz file=/cdrom/preseed/username.seed boot=casper  quiet splash -- BOOT_IMAGE=/casper/vmlinuz.efi
  SourcePackage: xserver-xorg-input-synaptics
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/13/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.07
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Aspire ES1-311
  dmi.board.vendor: Acer
  dmi.board.version: V1.07
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.07
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd08/13/2014:svnAcer:pnAspireES1-311:pvrV1.07:rvnAcer:rnAspireES1-311:rvrV1.07:cvnAcer:ct10:cvrV1.07:
  dmi.product.name: Aspire ES1-311
  dmi.product.version: V1.07
  dmi.sys.vendor: Acer
  version.compiz: compiz 1:0.9.11.3+14.04.20150122-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1~ubuntu2
  version.libgl1-mesa-dri: libgl1-mesa-dri N/A
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
  xserver.bootTime: Fri Mar  6 06:38:14 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                4962 
   vendor                                     CMN
  xserver.version: 2:1.16.0-1ubuntu1.2~trusty2

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