← Back to team overview

desktop-packages team mailing list archive

  1. desktop-packages team
  2. Mailing list archive
  3. Message #105120

[Bug 1429026] [NEW] nvidia graphics card not detected

  Thread Previous • Date Previous • • Thread Next 
Public bug reported:

Hi,

I am using the following Hardware:

Motherboard GA-J1900N-D3V
Garphics card Zotac GT 610 PCI
Monitor Asus PB278Q

As the on-board intel HD graphics GPU can not drive the 2560x1440
resolution of athe monitor I need the graphics card. The motherboard
only comes with a PCI slot, so I chose the Zotac GT610 PCI card.
However, it is not recognized by the sytem.

here is the output of lspci -nn
  00:00.0 Host bridge [0600]: Intel Corporation ValleyView SSA-CUnit [8086:0f00] (rev 0c)
00:02.0 VGA compatible controller [0300]: Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0c)
00:13.0 SATA controller [0106]: Intel Corporation ValleyView 6-Port SATA AHCI Controller [8086:0f23] (rev 0c)
00:14.0 USB controller [0c03]: Intel Corporation ValleyView USB xHCI Host Controller [8086:0f35] (rev 0c)
00:1a.0 Encryption controller [1080]: Intel Corporation ValleyView SEC [8086:0f18] (rev 0c)
00:1b.0 Audio device [0403]: Intel Corporation ValleyView High Definition Audio Controller [8086:0f04] (rev 0c)
00:1c.0 PCI bridge [0604]: Intel Corporation ValleyView PCI Express Root Port [8086:0f48] (rev 0c)
00:1c.1 PCI bridge [0604]: Intel Corporation ValleyView PCI Express Root Port [8086:0f4a] (rev 0c)
00:1c.2 PCI bridge [0604]: Intel Corporation ValleyView PCI Express Root Port [8086:0f4c] (rev 0c)
00:1c.3 PCI bridge [0604]: Intel Corporation ValleyView PCI Express Root Port [8086:0f4e] (rev 0c)
00:1f.0 ISA bridge [0601]: Intel Corporation ValleyView Power Control Unit [8086:0f1c] (rev 0c)
00:1f.3 SMBus [0c05]: Intel Corporation ValleyView SMBus Controller [8086:0f12] (rev 0c)
01:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 06)
02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 06)
03:00.0 PCI bridge [0604]: Intel Corporation 82801 PCI Bridge [8086:244e] (rev 41)
04:00.0 PCI bridge [0604]: Pericom Semiconductor PI7C9X111SL PCIe-to-PCI Reversible Bridge [12d8:e111] (rev 01)

dmesg | grep VGA yields
[    0.874589] fb0: EFI VGA frame buffer device
[    2.202555] fb: conflicting fb hw usage inteldrmfb vs EFI VGA - removing generic driver

I have researched the 'conflicting fb hw ...' message. I do not know if this is related to the problem but the www-posted solutions don't help in my case:
1: try install nivdia proprietary drivers - the NVIDIA installer did not find a card
2: remove gfxmode $linux_gfxmode from grub

Other attempts:
I have set my BIOS to video: UEFI first (as recommended by the support team from GIGABYTE) but that did not change anything, either - still booting with intel HD graphics only
I have turned off ontel onboard graphics which makes the system to fail booting at all (BIOS reset required to get back)

Other observations:
The system is not even recognizing the 1920x1080 resolution for intel HD graphics, I have to add it via xrandr. Strangely, when doing so, i get the 1920x1080, but a monitor-error message pops up (this comes from the monitor hardware directly, not from ubuntu) telling me that I am not using a DUAL link DVI cable (which is not true, I do use a DVI-D Dual Link which was perfectly capable of transmitting all high resolutions) - this looks like an intel HD driver issue - but I can clear this error message by pressing a monitor key...

Description:	Ubuntu 14.04.2 LTS
Release:	14.04

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.13.0-46.76-generic 3.13.11-ckt15
Uname: Linux 3.13.0-46-generic x86_64
.tmp.unity.support.test.0:
 
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Fri Mar  6 09:57:08 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0c) (prog-if 00 [VGA controller])
   Subsystem: Gigabyte Technology Co., Ltd Device [1458:d000]
InstallationDate: Installed on 2015-02-20 (13 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-46-generic.efi.signed root=UUID=b45ae8a8-2fc8-4d67-9b7d-97cae4f50fe5 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/24/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: T01
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: J1900N-D3V
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrT01:bd02/24/2015:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnJ1900N-D3V:rvrTobefilledbyO.E.M.:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz 1:0.9.11.3+14.04.20150122-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1~ubuntu2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.3
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Fri Mar  6 09:53:32 2015
xserver.configfile: default
xserver.errors:
 
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id                               10147 
 vendor                                     ACI
xserver.version: 2:1.15.1-0ubuntu2.7

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug compiz-0.9 possible-manual-nvidia-install trusty ubuntu

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1429026

Title:
  nvidia graphics card not detected

Status in xorg package in Ubuntu:
  New

Bug description:
  Hi,

  I am using the following Hardware:

  Motherboard GA-J1900N-D3V
  Garphics card Zotac GT 610 PCI
  Monitor Asus PB278Q

  As the on-board intel HD graphics GPU can not drive the 2560x1440
  resolution of athe monitor I need the graphics card. The motherboard
  only comes with a PCI slot, so I chose the Zotac GT610 PCI card.
  However, it is not recognized by the sytem.

  here is the output of lspci -nn
    00:00.0 Host bridge [0600]: Intel Corporation ValleyView SSA-CUnit [8086:0f00] (rev 0c)
  00:02.0 VGA compatible controller [0300]: Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0c)
  00:13.0 SATA controller [0106]: Intel Corporation ValleyView 6-Port SATA AHCI Controller [8086:0f23] (rev 0c)
  00:14.0 USB controller [0c03]: Intel Corporation ValleyView USB xHCI Host Controller [8086:0f35] (rev 0c)
  00:1a.0 Encryption controller [1080]: Intel Corporation ValleyView SEC [8086:0f18] (rev 0c)
  00:1b.0 Audio device [0403]: Intel Corporation ValleyView High Definition Audio Controller [8086:0f04] (rev 0c)
  00:1c.0 PCI bridge [0604]: Intel Corporation ValleyView PCI Express Root Port [8086:0f48] (rev 0c)
  00:1c.1 PCI bridge [0604]: Intel Corporation ValleyView PCI Express Root Port [8086:0f4a] (rev 0c)
  00:1c.2 PCI bridge [0604]: Intel Corporation ValleyView PCI Express Root Port [8086:0f4c] (rev 0c)
  00:1c.3 PCI bridge [0604]: Intel Corporation ValleyView PCI Express Root Port [8086:0f4e] (rev 0c)
  00:1f.0 ISA bridge [0601]: Intel Corporation ValleyView Power Control Unit [8086:0f1c] (rev 0c)
  00:1f.3 SMBus [0c05]: Intel Corporation ValleyView SMBus Controller [8086:0f12] (rev 0c)
  01:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 06)
  02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 06)
  03:00.0 PCI bridge [0604]: Intel Corporation 82801 PCI Bridge [8086:244e] (rev 41)
  04:00.0 PCI bridge [0604]: Pericom Semiconductor PI7C9X111SL PCIe-to-PCI Reversible Bridge [12d8:e111] (rev 01)

  dmesg | grep VGA yields
  [    0.874589] fb0: EFI VGA frame buffer device
  [    2.202555] fb: conflicting fb hw usage inteldrmfb vs EFI VGA - removing generic driver

  I have researched the 'conflicting fb hw ...' message. I do not know if this is related to the problem but the www-posted solutions don't help in my case:
  1: try install nivdia proprietary drivers - the NVIDIA installer did not find a card
  2: remove gfxmode $linux_gfxmode from grub

  Other attempts:
  I have set my BIOS to video: UEFI first (as recommended by the support team from GIGABYTE) but that did not change anything, either - still booting with intel HD graphics only
  I have turned off ontel onboard graphics which makes the system to fail booting at all (BIOS reset required to get back)

  Other observations:
  The system is not even recognizing the 1920x1080 resolution for intel HD graphics, I have to add it via xrandr. Strangely, when doing so, i get the 1920x1080, but a monitor-error message pops up (this comes from the monitor hardware directly, not from ubuntu) telling me that I am not using a DUAL link DVI cable (which is not true, I do use a DVI-D Dual Link which was perfectly capable of transmitting all high resolutions) - this looks like an intel HD driver issue - but I can clear this error message by pressing a monitor key...

  Description:	Ubuntu 14.04.2 LTS
  Release:	14.04

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.13.0-46.76-generic 3.13.11-ckt15
  Uname: Linux 3.13.0-46-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Fri Mar  6 09:57:08 2015
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0c) (prog-if 00 [VGA controller])
     Subsystem: Gigabyte Technology Co., Ltd Device [1458:d000]
  InstallationDate: Installed on 2015-02-20 (13 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-46-generic.efi.signed root=UUID=b45ae8a8-2fc8-4d67-9b7d-97cae4f50fe5 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/24/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: T01
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: J1900N-D3V
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrT01:bd02/24/2015:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnJ1900N-D3V:rvrTobefilledbyO.E.M.:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To be filled by O.E.M.
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.
  version.compiz: compiz 1:0.9.11.3+14.04.20150122-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1~ubuntu2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.3
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Fri Mar  6 09:53:32 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                               10147 
   vendor                                     ACI
  xserver.version: 2:1.15.1-0ubuntu2.7

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1429026/+subscriptions

Follow ups

References

  Thread Previous • Date Previous • • Thread Next