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[Bug 1429293] [NEW] apport-bug fails to open the launchpad site

 

Public bug reported:

When my system-wide preferred webbrowser is configured to firefox,
ubuntu-bug (aka apport-bug) fails to open the launchpad site after
pressing "Send". I get an empty firefox window instead.

I guess this  is caused by the decision to remove the -remote option in
Firefox 36.x (https://bugzilla.mozilla.org/show_bug.cgi?id=1080319) and
related to similar bugs in thunderbird
(https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1429275) and
xfce4-terminal
(https://bugs.launchpad.net/ubuntu/+source/xfce4-terminal/+bug/1429284).

dpkg -l | grep firefox
ii  firefox                                     36.0+build2-0ubuntu0.14.04.4          amd64        Safe and easy web browser from Mozilla
ii  firefox-locale-en                           36.0+build2-0ubuntu0.14.04.4          amd64        English language pack for Firefox

joerg@quad:~$ ps aux | grep firefox
joerg    30284 39.4  0.8 1107620 268552 ?      Sl   23:22   0:01 /usr/lib/firefox/firefox -remote openURL(https://bugs.launchpad.net/ubuntu/+source/apport/+filebug/5492a664-c44f-11e4-8f83-d485646cd9a4?)
joerg    30339  0.0  0.0  18928   968 pts/0    S+   23:22   0:00 grep --color=auto firefox

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: apport 2.14.1-0ubuntu3.7
ProcVersionSignature: Ubuntu 3.13.0-46.77-generic 3.13.11-ckt15
Uname: Linux 3.13.0-46-generic x86_64
ApportLog: Error: [Errno 13] Permission denied: '/var/log/apport.log'
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
CrashReports:
 640:1000:116:3580315:2015-03-02 22:57:00.979579687 +0100:2015-03-02 22:57:03.003579729 +0100:/var/crash/_usr_bin_gthumb.1000.crash
 600:109:116:0:2015-03-02 22:57:03.915579741 +0100:2015-03-02 22:57:03.915579741 +0100:/var/crash/_usr_bin_gthumb.1000.uploaded
 664:1000:116:0:2015-03-02 22:57:02.491579721 +0100:2015-03-02 22:57:02.491579721 +0100:/var/crash/_usr_bin_gthumb.1000.upload
CurrentDesktop: XFCE
Date: Fri Mar  6 23:23:39 2015
InstallationDate: Installed on 2014-06-10 (269 days ago)
InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: apport (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to apport in Ubuntu.
https://bugs.launchpad.net/bugs/1429293

Title:
  apport-bug fails to open the launchpad site

Status in apport package in Ubuntu:
  New

Bug description:
  When my system-wide preferred webbrowser is configured to firefox,
  ubuntu-bug (aka apport-bug) fails to open the launchpad site after
  pressing "Send". I get an empty firefox window instead.

  I guess this  is caused by the decision to remove the -remote option
  in Firefox 36.x (https://bugzilla.mozilla.org/show_bug.cgi?id=1080319)
  and related to similar bugs in thunderbird
  (https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1429275)
  and xfce4-terminal
  (https://bugs.launchpad.net/ubuntu/+source/xfce4-terminal/+bug/1429284).

  dpkg -l | grep firefox
  ii  firefox                                     36.0+build2-0ubuntu0.14.04.4          amd64        Safe and easy web browser from Mozilla
  ii  firefox-locale-en                           36.0+build2-0ubuntu0.14.04.4          amd64        English language pack for Firefox

  joerg@quad:~$ ps aux | grep firefox
  joerg    30284 39.4  0.8 1107620 268552 ?      Sl   23:22   0:01 /usr/lib/firefox/firefox -remote openURL(https://bugs.launchpad.net/ubuntu/+source/apport/+filebug/5492a664-c44f-11e4-8f83-d485646cd9a4?)
  joerg    30339  0.0  0.0  18928   968 pts/0    S+   23:22   0:00 grep --color=auto firefox

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: apport 2.14.1-0ubuntu3.7
  ProcVersionSignature: Ubuntu 3.13.0-46.77-generic 3.13.11-ckt15
  Uname: Linux 3.13.0-46-generic x86_64
  ApportLog: Error: [Errno 13] Permission denied: '/var/log/apport.log'
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  CrashReports:
   640:1000:116:3580315:2015-03-02 22:57:00.979579687 +0100:2015-03-02 22:57:03.003579729 +0100:/var/crash/_usr_bin_gthumb.1000.crash
   600:109:116:0:2015-03-02 22:57:03.915579741 +0100:2015-03-02 22:57:03.915579741 +0100:/var/crash/_usr_bin_gthumb.1000.uploaded
   664:1000:116:0:2015-03-02 22:57:02.491579721 +0100:2015-03-02 22:57:02.491579721 +0100:/var/crash/_usr_bin_gthumb.1000.upload
  CurrentDesktop: XFCE
  Date: Fri Mar  6 23:23:39 2015
  InstallationDate: Installed on 2014-06-10 (269 days ago)
  InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  PackageArchitecture: all
  SourcePackage: apport
  UpgradeStatus: No upgrade log present (probably fresh install)

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Follow ups

References