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[Bug 1429444] Re: printing webpages in landscape prints a cropped portrait instead

 

The problem is probably caused by a wrong filter sequence. error_log
contains:


D [07/Mar/2015:13:22:00 -0500] [Job 1577] 3 filters for job:
D [07/Mar/2015:13:22:00 -0500] [Job 1577] pdftops (application/pdf to application/postscript, cost 33)
D [07/Mar/2015:13:22:00 -0500] [Job 1577] pstops (application/postscript to application/vnd.cups-postscript, cost 66)
D [07/Mar/2015:13:22:00 -0500] [Job 1577] brother_lpdwrapper_mfcj825dw (application/vnd.cups-postscript to printer/MFCJ825DW, cost 0)

This means that incoming PDF is converted by the sequence

pdftops -> pstops -> brother_lpdwrapper_mfcj825dw

Especially this sequence is missing the pdftopdf filter. Also the
current pdftops filter calls the pstops filter by itself, which means
that pstops runs twice here.

The correct sequence is:

pdftopdf -> pdftops -> brother_lpdwrapper_mfcj825dw

Probably this is caused by a wrong conversion rule on your system.

Please attach all files whose names end with ".convs" in /etc/cups/ and
in /usr/share/cups/mime/ to this bug report. Attach the files one by
one, not compressing them nor packaging them together. Thanks.


** Changed in: cups (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1429444

Title:
  printing webpages in landscape prints a cropped portrait instead

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Steps to reproduce:

  1. Open this Google map in a web browser: https://www.google.com/maps/place/SpringHill+Suites+Florence/@34.1885035,-79.8385784,16z/data=!4m9!1m6!2m5!1shotels!3m3!1shotels!2sFlorence,+SC!3s0x885566d61ff10fe9:0xac3c3b81f5d91e2a!3m1!1s0x0000000000000000:0x0f6c640354e822a9
  2. Do a print preview.
  3. Switch to landscape mode. Note how the print preview appears.
  4. Print.

  Expected result:

  The printer prints as shown in the print preview.

  Actual result:

  The printer prints landscape content, but oriented portrait the paper,
  with the right portion of the content cropped. (See attached photo.)

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.5
  ProcVersionSignature: Ubuntu 3.13.0-46.77-generic 3.13.11-ckt15
  Uname: Linux 3.13.0-46-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  Date: Sat Mar  7 14:00:54 2015
  Lpstat: device for MFCJ825DW: dnssd://Brother%20MFC-J825DW._ipp._tcp.local/
  Lsusb:
   Bus 001 Device 004: ID 045e:0728 Microsoft Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 002: ID 058f:6362 Alcor Micro Corp. Flash Card Reader/Writer
   Bus 002 Device 003: ID 0461:4d16 Primax Electronics, Ltd 
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Papersize: letter
  PpdFiles: MFCJ825DW: Brother MFC-J825DW CUPS
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-46-generic root=UUID=cb832714-a26f-4f20-a85f-de2b92164bcb ro
  SourcePackage: cups
  UpgradeStatus: Upgraded to trusty on 2014-05-30 (281 days ago)
  dmi.bios.date: 02/10/2010
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: FHm
  dmi.board.name: M57SLI-S4
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFHm:bd02/10/2010:svn:pn:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnM57SLI-S4:rvrx.x:cvn:ct3:cvr:
  mtime.conffile..etc.cups.cupsd.conf: 2015-03-07T13:12:49.170536

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References