desktop-packages team mailing list archive

[David Tombs <cyan.spam@xxxxxxxxx>]

Public bug reported:

Steps to reproduce:

1. Open this Google map in a web browser: https://www.google.com/maps/place/SpringHill+Suites+Florence/@34.1885035,-79.8385784,16z/data=!4m9!1m6!2m5!1shotels!3m3!1shotels!2sFlorence,+SC!3s0x885566d61ff10fe9:0xac3c3b81f5d91e2a!3m1!1s0x0000000000000000:0x0f6c640354e822a9
2. Do a print preview.
3. Switch to landscape mode. Note how the print preview appears.
4. Print.

Expected result:

The printer prints as shown in the print preview.

Actual result:

The printer prints landscape content, but oriented portrait the paper,
with the right portion of the content cropped. (See attached photo.)

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: cups 1.7.2-0ubuntu1.5
ProcVersionSignature: Ubuntu 3.13.0-46.77-generic 3.13.11-ckt15
Uname: Linux 3.13.0-46-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
Date: Sat Mar  7 14:00:54 2015
Lpstat: device for MFCJ825DW: dnssd://Brother%20MFC-J825DW._ipp._tcp.local/
Lsusb:
 Bus 001 Device 004: ID 045e:0728 Microsoft Corp. 
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 002: ID 058f:6362 Alcor Micro Corp. Flash Card Reader/Writer
 Bus 002 Device 003: ID 0461:4d16 Primax Electronics, Ltd 
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Papersize: letter
PpdFiles: MFCJ825DW: Brother MFC-J825DW CUPS
ProcEnviron:
 LANGUAGE=en_US
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-46-generic root=UUID=cb832714-a26f-4f20-a85f-de2b92164bcb ro
SourcePackage: cups
UpgradeStatus: Upgraded to trusty on 2014-05-30 (281 days ago)
dmi.bios.date: 02/10/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: FHm
dmi.board.name: M57SLI-S4
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFHm:bd02/10/2010:svn:pn:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnM57SLI-S4:rvrx.x:cvn:ct3:cvr:
mtime.conffile..etc.cups.cupsd.conf: 2015-03-07T13:12:49.170536

** Affects: cups (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

** Attachment added: "a photo of the actual output"
   https://bugs.launchpad.net/bugs/1429444/+attachment/4337357/+files/cropped_print.jpg

-- 
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Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1429444

Title:
  printing webpages in landscape prints a cropped portrait instead

Status in cups package in Ubuntu:
  New

Bug description:
  Steps to reproduce:

  1. Open this Google map in a web browser: https://www.google.com/maps/place/SpringHill+Suites+Florence/@34.1885035,-79.8385784,16z/data=!4m9!1m6!2m5!1shotels!3m3!1shotels!2sFlorence,+SC!3s0x885566d61ff10fe9:0xac3c3b81f5d91e2a!3m1!1s0x0000000000000000:0x0f6c640354e822a9
  2. Do a print preview.
  3. Switch to landscape mode. Note how the print preview appears.
  4. Print.

  Expected result:

  The printer prints as shown in the print preview.

  Actual result:

  The printer prints landscape content, but oriented portrait the paper,
  with the right portion of the content cropped. (See attached photo.)

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.5
  ProcVersionSignature: Ubuntu 3.13.0-46.77-generic 3.13.11-ckt15
  Uname: Linux 3.13.0-46-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  Date: Sat Mar  7 14:00:54 2015
  Lpstat: device for MFCJ825DW: dnssd://Brother%20MFC-J825DW._ipp._tcp.local/
  Lsusb:
   Bus 001 Device 004: ID 045e:0728 Microsoft Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 002: ID 058f:6362 Alcor Micro Corp. Flash Card Reader/Writer
   Bus 002 Device 003: ID 0461:4d16 Primax Electronics, Ltd 
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Papersize: letter
  PpdFiles: MFCJ825DW: Brother MFC-J825DW CUPS
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-46-generic root=UUID=cb832714-a26f-4f20-a85f-de2b92164bcb ro
  SourcePackage: cups
  UpgradeStatus: Upgraded to trusty on 2014-05-30 (281 days ago)
  dmi.bios.date: 02/10/2010
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: FHm
  dmi.board.name: M57SLI-S4
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFHm:bd02/10/2010:svn:pn:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnM57SLI-S4:rvrx.x:cvn:ct3:cvr:
  mtime.conffile..etc.cups.cupsd.conf: 2015-03-07T13:12:49.170536

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