desktop-packages team mailing list archive

[Fabián Rodríguez <1209246@xxxxxxxxxxxxxxxxxx>]

Unlinked Debian bug #733947 which wasn' t related to this:
https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=733947

** No longer affects: hplip (Debian)

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/1209246

Title:
  HPLIP GUI doesn't handle authentication properly

Status in HP Linux Imaging and Printing:
  Fix Released
Status in hplip package in Ubuntu:
  Fix Released

Bug description:
  I installed hplip-gui hoping it would provide a graphical install
  process for a networked HP printer.

  Following through the install process for a networked printer, I found
  that the UI wasn't able to authenticate properly. Although the printer
  identity could be properly detected from its IP address, every time
  the hp-plugin install asked me for a password and the install failed,
  claiming it could not authenticate, even when I used the proper
  password for my account.

  My user account is an sudoer and is also a member of lpadmin.

  A workaround was to run... 
  sudo hp-setup
  ...which then caused the printer drivers to be installed properly, though it failed with a dbus error when setting up the printer as it was running within sudo. 

  I then proceeded to add the printer through the regular UI (which was
  also able to autodetect the printer from its IP address, and match the
  already auto-downloaded driver).

  Subsequent runs of the HPLip Toolbox from my regular user account were
  able to proceed to installing the printer.

  I think this is a simple issue of not properly negotiating the
  authentication of the user, either via a printer group, or possibly to
  cups. Given all the amazing work which has gone into HPlip-gui it
  seems a shame to fail with such a simple bug.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: hplip-gui 3.13.4-1build1
  ProcVersionSignature: Ubuntu 3.10.0-6.17-generic 3.10.3
  Uname: Linux 3.10.0-6-generic i686
  ApportVersion: 2.12-0ubuntu2
  Architecture: i386
  Date: Wed Aug  7 14:43:36 2013
  Lpstat: device for HP-LaserJet-400-colorMFP-M475dw: socket://148.88.141.83
  MachineType: Dell Inc. Inspiron N5110
  MarkForUpload: True
  PackageArchitecture: all
  Papersize: a4
  PpdFiles: HP-LaserJet-400-colorMFP-M475dw: HP LJ 300-400 color MFP M375-M475 Postscript (recommended)
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.10.0-6-generic root=UUID=c9767810-263a-424a-80cd-714fd4a9afa1 ro quiet splash vt.handoff=7
  SourcePackage: hplip
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/03/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A11
  dmi.board.name: 0HVRTT
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A11
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA11:bd08/03/2012:svnDellInc.:pnInspironN5110:pvrNotSpecified:rvnDellInc.:rn0HVRTT:rvrA11:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron N5110
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/hplip/+bug/1209246/+subscriptions