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[Bug 1431338] [NEW] Touchpad is not detected. Lenovo E550.

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Public bug reported:

No feature of the touchpad works ever since I installed ubuntu. It's
detected as a generic mouse. Touchpad tab is missing in system settings.
The outputs of the following commands are attached as suggested in
wiki.ubuntu.com/DebuggingTouchpadDetection. See output.tar.gz.

cat /proc/bus/input/devices > ~/devices
xinput --list > ~/xinput
cat /var/log/Xorg.0.log > Xorg.0.log

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: xserver-xorg-input-synaptics 1.8.1-1ubuntu1
ProcVersionSignature: Ubuntu 3.16.0-31.43-generic 3.16.7-ckt5
Uname: Linux 3.16.0-31-generic x86_64
ApportVersion: 2.14.7-0ubuntu8.2
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Mar 12 08:39:59 2015
DistUpgraded: Fresh install
DistroCodename: utopic
DistroVariant: ubuntu
InstallationDate: Installed on 2015-03-12 (0 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: LENOVO 20DFCTO1WW
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-31-generic.efi.signed root=UUID=59254bb2-c791-4b6f-8370-b1209f94accb ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-input-synaptics
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/08/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: J5ET41WW (1.12 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20DFCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: SDK0E50512 STD
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrJ5ET41WW(1.12):bd12/08/2014:svnLENOVO:pn20DFCTO1WW:pvrThinkPadE550:rvnLENOVO:rn20DFCTO1WW:rvrSDK0E50512STD:cvnLENOVO:ct10:cvrNone:
dmi.product.name: 20DFCTO1WW
dmi.product.version: ThinkPad E550
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.2-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.2-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
xserver.bootTime: Thu Mar 12 08:19:45 2015
xserver.configfile: default
xserver.devices:
 input        Power Button         KEYBOARD, id 6
 input        Video Bus            KEYBOARD, id 7
 input        AT Translated Set 2 keyboard KEYBOARD, id 8
 input        PS/2 Generic Mouse   MOUSE, id 9
 input        ThinkPad Extra Buttons KEYBOARD, id 10
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id                               14061
 vendor                                     AUO
xserver.version: 2:1.16.0-1ubuntu1.3

** Affects: xserver-xorg-input-synaptics (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug ubuntu utopic

** Attachment added: "output.tar.gz"
   https://bugs.launchpad.net/bugs/1431338/+attachment/4342734/+files/output.tar.gz

** Description changed:

  No feature of the touchpad works ever since I installed ubuntu. It's
  detected as a generic mouse. Touchpad tab is missing in system settings.
- The output of the following commands are attached as suggested in
- wiki.ubuntu.com/DebuggingTouchpadDetection
+ The outputs of the following commands are attached as suggested in
+ wiki.ubuntu.com/DebuggingTouchpadDetection. See output.tar.gz.
  
  cat /proc/bus/input/devices > ~/devices
- xinput --list > ~/xinput 
+ xinput --list > ~/xinput
  cat /var/log/Xorg.0.log > Xorg.0.log
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: xserver-xorg-input-synaptics 1.8.1-1ubuntu1
  ProcVersionSignature: Ubuntu 3.16.0-31.43-generic 3.16.7-ckt5
  Uname: Linux 3.16.0-31-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8.2
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Thu Mar 12 08:39:59 2015
  DistUpgraded: Fresh install
  DistroCodename: utopic
  DistroVariant: ubuntu
  InstallationDate: Installed on 2015-03-12 (0 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: LENOVO 20DFCTO1WW
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-31-generic.efi.signed root=UUID=59254bb2-c791-4b6f-8370-b1209f94accb ro quiet splash vt.handoff=7
  SourcePackage: xserver-xorg-input-synaptics
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/08/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: J5ET41WW (1.12 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20DFCTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0E50512 STD
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: dmi:bvnLENOVO:bvrJ5ET41WW(1.12):bd12/08/2014:svnLENOVO:pn20DFCTO1WW:pvrThinkPadE550:rvnLENOVO:rn20DFCTO1WW:rvrSDK0E50512STD:cvnLENOVO:ct10:cvrNone:
  dmi.product.name: 20DFCTO1WW
  dmi.product.version: ThinkPad E550
  dmi.sys.vendor: LENOVO
  version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.2-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.2-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1.3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
  xserver.bootTime: Thu Mar 12 08:19:45 2015
  xserver.configfile: default
  xserver.devices:
-  input        Power Button         KEYBOARD, id 6
-  input        Video Bus            KEYBOARD, id 7
-  input        AT Translated Set 2 keyboard KEYBOARD, id 8
-  input        PS/2 Generic Mouse   MOUSE, id 9
-  input        ThinkPad Extra Buttons KEYBOARD, id 10
+  input        Power Button         KEYBOARD, id 6
+  input        Video Bus            KEYBOARD, id 7
+  input        AT Translated Set 2 keyboard KEYBOARD, id 8
+  input        PS/2 Generic Mouse   MOUSE, id 9
+  input        ThinkPad Extra Buttons KEYBOARD, id 10
  xserver.errors:
-  
+ 
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
-  product id                               14061 
-  vendor                                     AUO
+  product id                               14061
+  vendor                                     AUO
  xserver.version: 2:1.16.0-1ubuntu1.3

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu.
https://bugs.launchpad.net/bugs/1431338

Title:
  Touchpad is not detected. Lenovo E550.

Status in xserver-xorg-input-synaptics package in Ubuntu:
  New

Bug description:
  No feature of the touchpad works ever since I installed ubuntu. It's
  detected as a generic mouse. Touchpad tab is missing in system
  settings. The outputs of the following commands are attached as
  suggested in wiki.ubuntu.com/DebuggingTouchpadDetection. See
  output.tar.gz.

  cat /proc/bus/input/devices > ~/devices
  xinput --list > ~/xinput
  cat /var/log/Xorg.0.log > Xorg.0.log

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: xserver-xorg-input-synaptics 1.8.1-1ubuntu1
  ProcVersionSignature: Ubuntu 3.16.0-31.43-generic 3.16.7-ckt5
  Uname: Linux 3.16.0-31-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8.2
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Thu Mar 12 08:39:59 2015
  DistUpgraded: Fresh install
  DistroCodename: utopic
  DistroVariant: ubuntu
  InstallationDate: Installed on 2015-03-12 (0 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: LENOVO 20DFCTO1WW
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-31-generic.efi.signed root=UUID=59254bb2-c791-4b6f-8370-b1209f94accb ro quiet splash vt.handoff=7
  SourcePackage: xserver-xorg-input-synaptics
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/08/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: J5ET41WW (1.12 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20DFCTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0E50512 STD
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: dmi:bvnLENOVO:bvrJ5ET41WW(1.12):bd12/08/2014:svnLENOVO:pn20DFCTO1WW:pvrThinkPadE550:rvnLENOVO:rn20DFCTO1WW:rvrSDK0E50512STD:cvnLENOVO:ct10:cvrNone:
  dmi.product.name: 20DFCTO1WW
  dmi.product.version: ThinkPad E550
  dmi.sys.vendor: LENOVO
  version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.2-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.2-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1.3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
  xserver.bootTime: Thu Mar 12 08:19:45 2015
  xserver.configfile: default
  xserver.devices:
   input        Power Button         KEYBOARD, id 6
   input        Video Bus            KEYBOARD, id 7
   input        AT Translated Set 2 keyboard KEYBOARD, id 8
   input        PS/2 Generic Mouse   MOUSE, id 9
   input        ThinkPad Extra Buttons KEYBOARD, id 10
  xserver.errors:

  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                               14061
   vendor                                     AUO
  xserver.version: 2:1.16.0-1ubuntu1.3

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