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[Bug 1434830] [NEW] Clicking on Files bookmark doesn't open the requested folder but gives error message

 

Public bug reported:

Setup:
Ubuntu and Windows 7 installed on the same PC for dual-boot; on disk there is at least one NTFS partition for Windows, and Ubuntu is installed in a different partition.

Steps to reproduce:
- Open "Files", and navigate to any folder in the NTFS partition;
- Bookmark that folder (e.g. with Ctrl+D);
- Reboot the PC and log in with Ubuntu;
- Open "Files", and click on the previously created bookmark (under "Bookmarks" on the bar to the left);
- An error message pops-up "Unable to find the requested file. Please check the spelling and try again"; it should open to the bookmarked folder instead.

The issue is systematic.

Workaround:
- After logging in, and opening "Files", first click on the NTFS partition in the bar to the left (under "Devices"), and then click on the bookmark.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: nautilus 1:3.10.1-0ubuntu15.1
ProcVersionSignature: Ubuntu 3.16.0-31.43-generic 3.16.7-ckt5
Uname: Linux 3.16.0-31-generic x86_64
ApportVersion: 2.14.7-0ubuntu8.2
Architecture: amd64
CurrentDesktop: Unity
Date: Sat Mar 21 15:36:41 2015
GsettingsChanges:
 b'org.gnome.nautilus.list-view' b'default-visible-columns' b"['name', 'size', 'type', 'date_modified', 'permissions', 'owner', 'group']"
 b'org.gnome.nautilus.list-view' b'use-tree-view' b'true'
 b'org.gnome.nautilus.list-view' b'default-column-order' b"['name', 'size', 'type', 'date_modified', 'date_accessed', 'permissions', 'owner', 'group', 'mime_type', 'where']"
InstallationDate: Installed on 2014-11-25 (115 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
SourcePackage: nautilus
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: nautilus (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug third-party-packages utopic

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https://bugs.launchpad.net/bugs/1434830

Title:
  Clicking on Files  bookmark doesn't open the requested folder but
  gives error message

Status in nautilus package in Ubuntu:
  New

Bug description:
  Setup:
  Ubuntu and Windows 7 installed on the same PC for dual-boot; on disk there is at least one NTFS partition for Windows, and Ubuntu is installed in a different partition.

  Steps to reproduce:
  - Open "Files", and navigate to any folder in the NTFS partition;
  - Bookmark that folder (e.g. with Ctrl+D);
  - Reboot the PC and log in with Ubuntu;
  - Open "Files", and click on the previously created bookmark (under "Bookmarks" on the bar to the left);
  - An error message pops-up "Unable to find the requested file. Please check the spelling and try again"; it should open to the bookmarked folder instead.

  The issue is systematic.

  Workaround:
  - After logging in, and opening "Files", first click on the NTFS partition in the bar to the left (under "Devices"), and then click on the bookmark.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: nautilus 1:3.10.1-0ubuntu15.1
  ProcVersionSignature: Ubuntu 3.16.0-31.43-generic 3.16.7-ckt5
  Uname: Linux 3.16.0-31-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8.2
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sat Mar 21 15:36:41 2015
  GsettingsChanges:
   b'org.gnome.nautilus.list-view' b'default-visible-columns' b"['name', 'size', 'type', 'date_modified', 'permissions', 'owner', 'group']"
   b'org.gnome.nautilus.list-view' b'use-tree-view' b'true'
   b'org.gnome.nautilus.list-view' b'default-column-order' b"['name', 'size', 'type', 'date_modified', 'date_accessed', 'permissions', 'owner', 'group', 'mime_type', 'where']"
  InstallationDate: Installed on 2014-11-25 (115 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  SourcePackage: nautilus
  UpgradeStatus: No upgrade log present (probably fresh install)

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Follow ups

References