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[Bug 1434904] [NEW] [P15SM-A/SM1-A, Realtek ALC892, Black Headphone Out, Rear] No sound at all

 

Public bug reported:

I was watching Episodes though the speakers for about an hour then, I
plugged in my headphone and Nothing was coming out

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CurrentDesktop: XFCE
Date: Sat Mar 21 18:41:09 2015
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-03-21 (0 days ago)
InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Rear
Symptom_Type: No sound at all
Title: [P15SM-A/SM1-A, Realtek ALC892, Black Headphone Out, Rear] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/14/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: P15SM-A/SM1-A
dmi.board.vendor: Notebook
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd11/14/2014:svnNotebook:pnP15SM-A/SM1-A:pvrNotApplicable:rvnNotebook:rnP15SM-A/SM1-A:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
dmi.product.name: P15SM-A/SM1-A
dmi.product.version: Not Applicable
dmi.sys.vendor: Notebook

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

-- 
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https://bugs.launchpad.net/bugs/1434904

Title:
  [P15SM-A/SM1-A, Realtek ALC892, Black Headphone Out, Rear] No sound at
  all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  I was watching Episodes though the speakers for about an hour then, I
  plugged in my headphone and Nothing was coming out

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CurrentDesktop: XFCE
  Date: Sat Mar 21 18:41:09 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-03-21 (0 days ago)
  InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_Jack: Black Headphone Out, Rear
  Symptom_Type: No sound at all
  Title: [P15SM-A/SM1-A, Realtek ALC892, Black Headphone Out, Rear] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/14/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: P15SM-A/SM1-A
  dmi.board.vendor: Notebook
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Notebook
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd11/14/2014:svnNotebook:pnP15SM-A/SM1-A:pvrNotApplicable:rvnNotebook:rnP15SM-A/SM1-A:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
  dmi.product.name: P15SM-A/SM1-A
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Notebook

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