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[Bug 1434987] [NEW] [USB-Audio - DigiHug USB Audio, playback] No sound at all

 

Public bug reported:

There is no sounds even when i select the right output in volume control
and test in volume control doesn work.

The audio works when in pulseaudio volume control i set the profile of
the digihug in configuration from digital stereo duplux to digital
stereo output but only if i keep this program running after i quit the
program or reboot the system and start  the normal volume control it
stop working again.

Test tones played oke in the bug report.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.16.0-31.43~14.04.1-generic 3.16.7-ckt5
Uname: Linux 3.16.0-31-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  heero      1547 F.... pulseaudio
 /dev/snd/pcmC2D0p:   heero      1547 F...m pulseaudio
 /dev/snd/controlC2:  heero      1547 F.... pulseaudio
 /dev/snd/controlC0:  heero      1547 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Mar 22 13:02:10 2015
InstallationDate: Installed on 2015-03-22 (0 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Audio successful
Symptom_Card: DigiHug USB Audio - DigiHug USB Audio
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  heero      1547 F.... pulseaudio
 /dev/snd/controlC2:  heero      1547 F.... pulseaudio
 /dev/snd/controlC0:  heero      1547 F.... pulseaudio
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [USB-Audio - DigiHug USB Audio, playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/11/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P3.20
dmi.board.name: P67 Pro3
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP3.20:bd05/11/2012:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnP67Pro3:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug third-party-packages trusty

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https://bugs.launchpad.net/bugs/1434987

Title:
  [USB-Audio - DigiHug USB Audio, playback] No sound at all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  There is no sounds even when i select the right output in volume
  control and test in volume control doesn work.

  The audio works when in pulseaudio volume control i set the profile of
  the digihug in configuration from digital stereo duplux to digital
  stereo output but only if i keep this program running after i quit the
  program or reboot the system and start  the normal volume control it
  stop working again.

  Test tones played oke in the bug report.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.16.0-31.43~14.04.1-generic 3.16.7-ckt5
  Uname: Linux 3.16.0-31-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  heero      1547 F.... pulseaudio
   /dev/snd/pcmC2D0p:   heero      1547 F...m pulseaudio
   /dev/snd/controlC2:  heero      1547 F.... pulseaudio
   /dev/snd/controlC0:  heero      1547 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun Mar 22 13:02:10 2015
  InstallationDate: Installed on 2015-03-22 (0 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Audio successful
  Symptom_Card: DigiHug USB Audio - DigiHug USB Audio
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  heero      1547 F.... pulseaudio
   /dev/snd/controlC2:  heero      1547 F.... pulseaudio
   /dev/snd/controlC0:  heero      1547 F.... pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: No sound at all
  Title: [USB-Audio - DigiHug USB Audio, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/11/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P3.20
  dmi.board.name: P67 Pro3
  dmi.board.vendor: ASRock
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP3.20:bd05/11/2012:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnP67Pro3:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.

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