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[Bug 1436464] [NEW] P2035 is always in "Device communication error" state

 

Public bug reported:

The system is KUbuntu 14.04. HPLIP version is 3.15.2 compiled for
KUbuntu 14.04 (sources and patches are taken from 15.04 -
http://packages.ubuntu.com/vivid/hplip).

I have a P2035 printer. It works fine, but hp-info always shows that the
printer is in "Device communication error" state:

$ hp-info -i

...

Status History (most recent first):
  Date/Time             Code   Status Description                        User      Job ID
  --------------------  -----  ----------------------------------------  --------  --------
  03/25/15 10:24:12     5012   Device communication error                hpluna    0
  03/25/15 10:14:58     1009   The printer is out of paper               root      3
  03/25/15 10:14:58     5012   Device communication error                hpluna    0
  03/25/15 10:13:39     500    Started a print job                       root      3
  03/25/15 10:13:39     501    Print job has completed                   root      2
  03/25/15 10:13:34     5012   Device communication error                hpluna    0
  03/25/15 10:03:39     1009   The printer is out of paper               root      2
  03/25/15 10:03:38     5012   Device communication error                hpluna    0
  03/25/15 10:02:20     500    Started a print job                       root      2
  03/25/15 10:02:20     5012   Device communication error                hpluna    0
  03/25/15 09:54:03     501    Print job has completed                   root      1
  03/25/15 09:53:59     5012   Device communication error                hpluna    0
  03/25/15 09:52:40     500    Started a print job                       root      1
  03/25/15 09:52:40     5012   Device communication error                hpluna    0

** Affects: hplip (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1436464

Title:
  P2035 is always in "Device communication error" state

Status in hplip package in Ubuntu:
  New

Bug description:
  The system is KUbuntu 14.04. HPLIP version is 3.15.2 compiled for
  KUbuntu 14.04 (sources and patches are taken from 15.04 -
  http://packages.ubuntu.com/vivid/hplip).

  I have a P2035 printer. It works fine, but hp-info always shows that
  the printer is in "Device communication error" state:

  $ hp-info -i

  ...

  Status History (most recent first):
    Date/Time             Code   Status Description                        User      Job ID
    --------------------  -----  ----------------------------------------  --------  --------
    03/25/15 10:24:12     5012   Device communication error                hpluna    0
    03/25/15 10:14:58     1009   The printer is out of paper               root      3
    03/25/15 10:14:58     5012   Device communication error                hpluna    0
    03/25/15 10:13:39     500    Started a print job                       root      3
    03/25/15 10:13:39     501    Print job has completed                   root      2
    03/25/15 10:13:34     5012   Device communication error                hpluna    0
    03/25/15 10:03:39     1009   The printer is out of paper               root      2
    03/25/15 10:03:38     5012   Device communication error                hpluna    0
    03/25/15 10:02:20     500    Started a print job                       root      2
    03/25/15 10:02:20     5012   Device communication error                hpluna    0
    03/25/15 09:54:03     501    Print job has completed                   root      1
    03/25/15 09:53:59     5012   Device communication error                hpluna    0
    03/25/15 09:52:40     500    Started a print job                       root      1
    03/25/15 09:52:40     5012   Device communication error                hpluna    0

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