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[Bug 1437482] [NEW] Installer issue

 

Public bug reported:

I'm installing 15.04 on a 2013 Macbook Pro, 13" retina.

It looks like each 'screen' in the process is displayed in a pane or
window, that you can drag around to relocate. One of the "panes" is
titled "Install )as superuser) Preparing to Install Ubuntu' and the
checkmarks for free space, plugged into power source, and connection to
the internet are checked.   Upong clicking 'continue' in this pane,  I
initially thought the installer hung.  I waited for nearly 30 minutes,
and it never progressed to the next screen. I tried movint that pane
around with the mouse, as it seemed.. odd, like it was off center, and
something was 'off the screen' below the visible area. However, the
mouse was unable to move the 'pane'

Upon a second install attempt,  before it got to this point again, I
moved the pane to the top left corner, as far as I could.  when I got to
the same point mentioned above, I clicked continue. After a few moments,
a UEFI warning popped up, telling me that some OS is set to bios
compatibility mode.  I suspect that it was actually this prompt that was
below the visible screen real estate, and caused the assumed 'hang'.

After having relocated the menu, and accepting the UEFI warning, the
installation proceeded.  However, it also popped that same UEFI warning
up approximately 4 additional times during the install process.  This
seems a bit excessive, as once should be enough. I'm not sure if the
repeated prompting is intended, or a bug.  But if it's intended, I would
vote that it's a bit.. excessive.

I'll reinstall this evening after I get home, and attach some
screenshots to this report, as I think that would do better than trying
to explain what I mean by a 'pane"

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-10.10-generic 3.19.2
Uname: Linux 3.19.0-10-generic x86_64
NonfreeKernelModules: wl
.tmp.unity.support.test.0:
 
ApportVersion: 2.16.2-0ubuntu5
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Fri Mar 27 16:05:28 2015
DistUpgraded: Fresh install
DistroCodename: vivid
DistroVariant: ubuntu
DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-10-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Device [8086:0a2e] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Apple Inc. Device [106b:011a]
InstallationDate: Installed on 2015-03-27 (0 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Beta amd64 (20150326)
MachineType: Apple Inc. MacBookPro11,1
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-10-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/07/2015
dmi.bios.vendor: Apple Inc.
dmi.bios.version: MBP111.88Z.0138.B14.1501071216
dmi.board.asset.tag: Base Board Asset Tag#
dmi.board.name: Mac-189A3D4F975D5FFC
dmi.board.vendor: Apple Inc.
dmi.board.version: MacBookPro11,1
dmi.chassis.type: 10
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-189A3D4F975D5FFC
dmi.modalias: dmi:bvnAppleInc.:bvrMBP111.88Z.0138.B14.1501071216:bd01/07/2015:svnAppleInc.:pnMacBookPro11,1:pvr1.0:rvnAppleInc.:rnMac-189A3D4F975D5FFC:rvrMacBookPro11,1:cvnAppleInc.:ct10:cvrMac-189A3D4F975D5FFC:
dmi.product.name: MacBookPro11,1
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc.
version.compiz: compiz 1:0.9.12.1+15.04.20150303-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.59-0ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.0-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.0-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
xserver.bootTime: Fri Mar 27 16:03:14 2015
xserver.configfile: default
xserver.errors:
 
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id                               40992 
 vendor                                     APP
xserver.version: 2:1.17.1-0ubuntu3

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug compiz-0.9 install ubuntu vivid

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1437482

Title:
  Installer issue

Status in xorg package in Ubuntu:
  New

Bug description:
  I'm installing 15.04 on a 2013 Macbook Pro, 13" retina.

  It looks like each 'screen' in the process is displayed in a pane or
  window, that you can drag around to relocate. One of the "panes" is
  titled "Install )as superuser) Preparing to Install Ubuntu' and the
  checkmarks for free space, plugged into power source, and connection
  to the internet are checked.   Upong clicking 'continue' in this pane,
  I initially thought the installer hung.  I waited for nearly 30
  minutes, and it never progressed to the next screen. I tried movint
  that pane around with the mouse, as it seemed.. odd, like it was off
  center, and something was 'off the screen' below the visible area.
  However, the mouse was unable to move the 'pane'

  Upon a second install attempt,  before it got to this point again, I
  moved the pane to the top left corner, as far as I could.  when I got
  to the same point mentioned above, I clicked continue. After a few
  moments, a UEFI warning popped up, telling me that some OS is set to
  bios compatibility mode.  I suspect that it was actually this prompt
  that was below the visible screen real estate, and caused the assumed
  'hang'.

  After having relocated the menu, and accepting the UEFI warning, the
  installation proceeded.  However, it also popped that same UEFI
  warning up approximately 4 additional times during the install
  process.  This seems a bit excessive, as once should be enough. I'm
  not sure if the repeated prompting is intended, or a bug.  But if it's
  intended, I would vote that it's a bit.. excessive.

  I'll reinstall this evening after I get home, and attach some
  screenshots to this report, as I think that would do better than
  trying to explain what I mean by a 'pane"

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-10.10-generic 3.19.2
  Uname: Linux 3.19.0-10-generic x86_64
  NonfreeKernelModules: wl
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.16.2-0ubuntu5
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Fri Mar 27 16:05:28 2015
  DistUpgraded: Fresh install
  DistroCodename: vivid
  DistroVariant: ubuntu
  DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-10-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Device [8086:0a2e] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Apple Inc. Device [106b:011a]
  InstallationDate: Installed on 2015-03-27 (0 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Beta amd64 (20150326)
  MachineType: Apple Inc. MacBookPro11,1
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-10-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/07/2015
  dmi.bios.vendor: Apple Inc.
  dmi.bios.version: MBP111.88Z.0138.B14.1501071216
  dmi.board.asset.tag: Base Board Asset Tag#
  dmi.board.name: Mac-189A3D4F975D5FFC
  dmi.board.vendor: Apple Inc.
  dmi.board.version: MacBookPro11,1
  dmi.chassis.type: 10
  dmi.chassis.vendor: Apple Inc.
  dmi.chassis.version: Mac-189A3D4F975D5FFC
  dmi.modalias: dmi:bvnAppleInc.:bvrMBP111.88Z.0138.B14.1501071216:bd01/07/2015:svnAppleInc.:pnMacBookPro11,1:pvr1.0:rvnAppleInc.:rnMac-189A3D4F975D5FFC:rvrMacBookPro11,1:cvnAppleInc.:ct10:cvrMac-189A3D4F975D5FFC:
  dmi.product.name: MacBookPro11,1
  dmi.product.version: 1.0
  dmi.sys.vendor: Apple Inc.
  version.compiz: compiz 1:0.9.12.1+15.04.20150303-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.59-0ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.0-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.0-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2build1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
  xserver.bootTime: Fri Mar 27 16:03:14 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                               40992 
   vendor                                     APP
  xserver.version: 2:1.17.1-0ubuntu3

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References