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[Bug 1438628] [NEW] vpn service fails

 

Public bug reported:

Trying to connect via VPN (pptp) fails:

Mar 31 12:25:39 mbr NetworkManager[1002]: <info> Starting VPN service 'pptp'...
Mar 31 12:25:39 mbr NetworkManager[1002]: <info> VPN service 'pptp' started (org.freedesktop.NetworkManager.pptp), PID 4143
Mar 31 12:25:39 mbr NetworkManager[1002]: <info> VPN service 'pptp' appeared; activating connections
Mar 31 12:25:39 mbr NetworkManager[1002]: <error> [1427797539.109043] [nm-vpn-connection.c:1374] get_secrets_cb(): Failed to request VPN secrets #2: (6) No agents were available for this request.
Mar 31 12:25:39 mbr NetworkManager[1002]: <info> Policy set 'rsb_hs' (wlan0) as default for IPv4 routing and DNS.
Mar 31 12:25:43 mbr NetworkManager[1002]: <info> VPN service 'pptp' disappeared


Workaround (as previously suggested):

remove ~/.gconf/apps/nm-applet/%gconf.xml
logout / login
connection works

...
until the next reboot

System: Ubuntu 14.10 (64bit)
Linux mbr 3.16.0-34-generic #45-Ubuntu SMP Mon Mar 23 17:21:27 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

Not quite similar to #1297849 but same effect.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: network-manager 0.9.8.8-0ubuntu28
ProcVersionSignature: Ubuntu 3.16.0-34.45-generic 3.16.7-ckt8
Uname: Linux 3.16.0-34-generic x86_64
NonfreeKernelModules: nvidia wl
ApportVersion: 2.14.7-0ubuntu8.2
Architecture: amd64
Date: Tue Mar 31 12:27:16 2015
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2013-05-17 (682 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64+mac (20130424)
IpRoute:
 default via 10.1.0.254 dev wlan0  proto static 
 10.0.0.0/8 dev wlan0  proto kernel  scope link  src 10.1.0.103  metric 9 
 192.168.97.0/24 dev vmnet8  proto kernel  scope link  src 192.168.97.1 
 192.168.204.0/24 dev vmnet1  proto kernel  scope link  src 192.168.204.1
NetworkManager.state:
 [main]
 NetworkingEnabled=true
 WirelessEnabled=true
 WWANEnabled=true
 WimaxEnabled=true
SourcePackage: network-manager
UpgradeStatus: No upgrade log present (probably fresh install)
nmcli-dev:
 DEVICE     TYPE              STATE         DBUS-PATH                                  
 EC:88:92:61:E9:5F bluetooth         disconnected  /org/freedesktop/NetworkManager/Devices/1  
 wlan0      802-11-wireless   connected     /org/freedesktop/NetworkManager/Devices/0
nmcli-nm:
 RUNNING         VERSION    STATE           NET-ENABLED   WIFI-HARDWARE   WIFI       WWAN-HARDWARE   WWAN      
 running         0.9.8.8    connected       enabled       enabled         enabled    enabled         disabled

** Affects: network-manager (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug utopic

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https://bugs.launchpad.net/bugs/1438628

Title:
  vpn service fails

Status in network-manager package in Ubuntu:
  New

Bug description:
  Trying to connect via VPN (pptp) fails:

  Mar 31 12:25:39 mbr NetworkManager[1002]: <info> Starting VPN service 'pptp'...
  Mar 31 12:25:39 mbr NetworkManager[1002]: <info> VPN service 'pptp' started (org.freedesktop.NetworkManager.pptp), PID 4143
  Mar 31 12:25:39 mbr NetworkManager[1002]: <info> VPN service 'pptp' appeared; activating connections
  Mar 31 12:25:39 mbr NetworkManager[1002]: <error> [1427797539.109043] [nm-vpn-connection.c:1374] get_secrets_cb(): Failed to request VPN secrets #2: (6) No agents were available for this request.
  Mar 31 12:25:39 mbr NetworkManager[1002]: <info> Policy set 'rsb_hs' (wlan0) as default for IPv4 routing and DNS.
  Mar 31 12:25:43 mbr NetworkManager[1002]: <info> VPN service 'pptp' disappeared

  
  Workaround (as previously suggested):

  remove ~/.gconf/apps/nm-applet/%gconf.xml
  logout / login
  connection works

  ...
  until the next reboot

  System: Ubuntu 14.10 (64bit)
  Linux mbr 3.16.0-34-generic #45-Ubuntu SMP Mon Mar 23 17:21:27 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

  Not quite similar to #1297849 but same effect.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: network-manager 0.9.8.8-0ubuntu28
  ProcVersionSignature: Ubuntu 3.16.0-34.45-generic 3.16.7-ckt8
  Uname: Linux 3.16.0-34-generic x86_64
  NonfreeKernelModules: nvidia wl
  ApportVersion: 2.14.7-0ubuntu8.2
  Architecture: amd64
  Date: Tue Mar 31 12:27:16 2015
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  InstallationDate: Installed on 2013-05-17 (682 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64+mac (20130424)
  IpRoute:
   default via 10.1.0.254 dev wlan0  proto static 
   10.0.0.0/8 dev wlan0  proto kernel  scope link  src 10.1.0.103  metric 9 
   192.168.97.0/24 dev vmnet8  proto kernel  scope link  src 192.168.97.1 
   192.168.204.0/24 dev vmnet1  proto kernel  scope link  src 192.168.204.1
  NetworkManager.state:
   [main]
   NetworkingEnabled=true
   WirelessEnabled=true
   WWANEnabled=true
   WimaxEnabled=true
  SourcePackage: network-manager
  UpgradeStatus: No upgrade log present (probably fresh install)
  nmcli-dev:
   DEVICE     TYPE              STATE         DBUS-PATH                                  
   EC:88:92:61:E9:5F bluetooth         disconnected  /org/freedesktop/NetworkManager/Devices/1  
   wlan0      802-11-wireless   connected     /org/freedesktop/NetworkManager/Devices/0
  nmcli-nm:
   RUNNING         VERSION    STATE           NET-ENABLED   WIFI-HARDWARE   WIFI       WWAN-HARDWARE   WWAN      
   running         0.9.8.8    connected       enabled       enabled         enabled    enabled         disabled

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References