desktop-packages team mailing list archive

[John Bolus <john.bolus@xxxxxxxxxxxxxx>]

Public bug reported:

Thunderbird opens and dowloads all new emails into the Inbox, but does
not respond when trying to open any new email, I now have a backlog of
about 70 emails that cannot be opened.

I have tried opening in Safe Mode this did not work.

I am using Ubuntu 14.04

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: thunderbird 1:31.5.0+build1-0ubuntu0.14.04.1
ProcVersionSignature: Ubuntu 3.13.0-48.80-generic 3.13.11-ckt16
Uname: Linux 3.13.0-48-generic x86_64
NonfreeKernelModules: fglrx
AddonCompatCheckDisabled: False
ApportVersion: 2.14.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  john       2049 F.... pulseaudio
 /dev/snd/controlC0:  john       2049 F.... pulseaudio
BuildID: 20150223201856
Channel: Unavailable
CurrentDesktop: Unity
Date: Wed Apr  1 11:23:50 2015
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-stella-anaheim-precise-amd64-20130424-1
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
IncompatibleExtensions:
 English (GB) Language Pack - langpack-en-GB@xxxxxxxxxxxxxxxxxxxxxxx
 Thunderbird (default) - {972ce4c6-7e08-4474-a285-3208198ce6fd}
InstallationDate: Installed on 2014-03-09 (388 days ago)
InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130424-09:51
IpRoute:
 default via 192.168.1.254 dev wlan0  proto static 
 192.168.1.0/24 dev wlan0  proto kernel  scope link  src 192.168.1.64  metric 9
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=31.5.0/20150223201856
RelatedPackageVersions:
 rhythmbox-mozilla 3.0.2-0ubuntu2
 icedtea-6-plugin  1.5-1ubuntu1
 totem-mozilla     3.10.1-1ubuntu4
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
RunningIncompatibleAddons: True
SourcePackage: thunderbird
UpgradeStatus: Upgraded to trusty on 2014-08-20 (223 days ago)
dmi.bios.date: 06/26/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.37
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 188B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 69.18
dmi.chassis.asset.tag: 5CG410DCVV
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.37:bd06/26/2013:svnHewlett-Packard:pnHP255G1NotebookPC:pvr088E130000005910000600010:rvnHewlett-Packard:rn188B:rvrKBCVersion69.18:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP 255 G1 Notebook PC
dmi.product.version: 088E130000005910000600010
dmi.sys.vendor: Hewlett-Packard

** Affects: thunderbird (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1439110

Title:
  thunderbird will open but not respond

Status in thunderbird package in Ubuntu:
  New

Bug description:
  Thunderbird opens and dowloads all new emails into the Inbox, but does
  not respond when trying to open any new email, I now have a backlog of
  about 70 emails that cannot be opened.

  I have tried opening in Safe Mode this did not work.

  I am using Ubuntu 14.04

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: thunderbird 1:31.5.0+build1-0ubuntu0.14.04.1
  ProcVersionSignature: Ubuntu 3.13.0-48.80-generic 3.13.11-ckt16
  Uname: Linux 3.13.0-48-generic x86_64
  NonfreeKernelModules: fglrx
  AddonCompatCheckDisabled: False
  ApportVersion: 2.14.1-0ubuntu3.8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  john       2049 F.... pulseaudio
   /dev/snd/controlC0:  john       2049 F.... pulseaudio
  BuildID: 20150223201856
  Channel: Unavailable
  CurrentDesktop: Unity
  Date: Wed Apr  1 11:23:50 2015
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-stella-anaheim-precise-amd64-20130424-1
  ForcedLayersAccel: False
  IfupdownConfig:
   auto lo
   iface lo inet loopback
  IncompatibleExtensions:
   English (GB) Language Pack - langpack-en-GB@xxxxxxxxxxxxxxxxxxxxxxx
   Thunderbird (default) - {972ce4c6-7e08-4474-a285-3208198ce6fd}
  InstallationDate: Installed on 2014-03-09 (388 days ago)
  InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130424-09:51
  IpRoute:
   default via 192.168.1.254 dev wlan0  proto static 
   192.168.1.0/24 dev wlan0  proto kernel  scope link  src 192.168.1.64  metric 9
  PrefSources: prefs.js
  Profiles: Profile0 (Default) - LastVersion=31.5.0/20150223201856
  RelatedPackageVersions:
   rhythmbox-mozilla 3.0.2-0ubuntu2
   icedtea-6-plugin  1.5-1ubuntu1
   totem-mozilla     3.10.1-1ubuntu4
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  RunningIncompatibleAddons: True
  SourcePackage: thunderbird
  UpgradeStatus: Upgraded to trusty on 2014-08-20 (223 days ago)
  dmi.bios.date: 06/26/2013
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.37
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 188B
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 69.18
  dmi.chassis.asset.tag: 5CG410DCVV
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.37:bd06/26/2013:svnHewlett-Packard:pnHP255G1NotebookPC:pvr088E130000005910000600010:rvnHewlett-Packard:rn188B:rvrKBCVersion69.18:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP 255 G1 Notebook PC
  dmi.product.version: 088E130000005910000600010
  dmi.sys.vendor: Hewlett-Packard

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