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[Bug 1440032] Re: nm-applet is missing the Sierra EM7345 4G LTE

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: darkhawk <1440032@xxxxxxxxxxxxxxxxxx>
Date: Fri, 03 Apr 2015 13:30:04 -0000
Reply-to: Bug 1440032 <1440032@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Apr  3 15:19:39 t450s ModemManager[848]: <info>  Modem /org/freedesktop/ModemManager1/Modem/0: state changed (registered -> disabling)
Apr  3 15:20:26 t450s ModemManager[782]: <info>  ModemManager (version 1.4.0) starting in system bus...
Apr  3 15:20:26 t450s ModemManager[782]: opening device...
Apr  3 15:20:26 t450s ModemManager[782]: [/dev/cdc-wdm0] Queried max control message size: 512
Apr  3 15:20:26 t450s NetworkManager[798]: <info> ModemManager available in the bus
Apr  3 15:20:28 t450s ModemManager[782]: <warn>  Couldn't find support for device at '/sys/devices/pci0000:00/0000:00:19.0': not supported by any plugin
Apr  3 15:20:28 t450s ModemManager[782]: <warn>  Couldn't find support for device at '/sys/devices/pci0000:00/0000:00:1c.1/0000:03:00.0': not supported by any plugin
Apr  3 15:20:30 t450s ModemManager[782]: <info>  Creating modem with plugin 'Generic' and '3' ports
Apr  3 15:20:30 t450s ModemManager[782]: <info>  Modem for device at '/sys/devices/pci0000:00/0000:00:14.0/usb1/1-4' successfully created
Apr  3 15:20:30 t450s ModemManager[782]: opening device...
Apr  3 15:20:30 t450s ModemManager[782]: [/dev/cdc-wdm0] Queried max control message size: 512
Apr  3 15:20:30 t450s ModemManager[782]: <info>  Modem: state changed (unknown -> disabled)
Apr  3 15:20:30 t450s ModemManager[782]: <info>  Modem /org/freedesktop/ModemManager1/Modem/0: state changed (disabled -> enabling)
Apr  3 15:20:30 t450s ModemManager[782]: <info>  Modem /org/freedesktop/ModemManager1/Modem/0: 3GPP Registration state changed (unknown -> registering)
Apr  3 15:20:30 t450s ModemManager[782]: <info>  Modem /org/freedesktop/ModemManager1/Modem/0: 3GPP Registration state changed (registering -> home)
Apr  3 15:20:30 t450s ModemManager[782]: <info>  Modem /org/freedesktop/ModemManager1/Modem/0: 3GPP location updated (MCC: '262', MNC: '1', Location area code: '0', Cell ID: '0')
Apr  3 15:20:31 t450s ModemManager[782]: <info>  Modem /org/freedesktop/ModemManager1/Modem/0: state changed (enabling -> registered)
Apr  3 15:20:44 t450s ModemManager[782]: <info>  Simple connect started...
Apr  3 15:20:44 t450s ModemManager[782]: <info>  Simple connect state (4/8): Wait to get fully enabled
Apr  3 15:20:44 t450s ModemManager[782]: <info>  Simple connect state (5/8): Register
Apr  3 15:20:44 t450s ModemManager[782]: <info>  Simple connect state (6/8): Bearer
Apr  3 15:20:44 t450s ModemManager[782]: <info>  Simple connect state (7/8): Connect
Apr  3 15:20:44 t450s ModemManager[782]: <info>  Modem /org/freedesktop/ModemManager1/Modem/0: state changed (registered -> connecting)
Apr  3 15:20:46 t450s ModemManager[782]: <info>  Modem /org/freedesktop/ModemManager1/Modem/0: state changed (connecting -> connected)
Apr  3 15:20:46 t450s ModemManager[782]: <info>  Simple connect state (8/8): All done
Apr  3 15:20:52 t450s ModemManager[782]: <info>  Modem /org/freedesktop/ModemManager1/Modem/0: state changed (connected -> disconnecting)
Apr  3 15:20:52 t450s ModemManager[782]: <info>  Modem /org/freedesktop/ModemManager1/Modem/0: state changed (disconnecting -> registered)
Apr  3 15:22:21 t450s ModemManager[782]: <info>  (net/wwan0): released by modem /sys/devices/pci0000:00/0000:00:14.0/usb1/1-4
Apr  3 15:22:22 t450s ModemManager[782]: [/dev/cdc-wdm0] unexpected port hangup!
Apr  3 15:22:22 t450s ModemManager[782]: <info>  (usbmisc/cdc-wdm0): released by modem /sys/devices/pci0000:00/0000:00:14.0/usb1/1-4
Apr  3 15:22:22 t450s ModemManager[782]: <info>  (tty/ttyACM0): released by modem /sys/devices/pci0000:00/0000:00:14.0/usb1/1-4
Apr  3 15:22:28 t450s ModemManager[782]: opening device...
Apr  3 15:22:28 t450s ModemManager[782]: [/dev/cdc-wdm0] Queried max control message size: 512
Apr  3 15:22:32 t450s ModemManager[782]: <info>  Creating modem with plugin 'Generic' and '3' ports
Apr  3 15:22:32 t450s ModemManager[782]: <info>  Modem for device at '/sys/devices/pci0000:00/0000:00:14.0/usb1/1-4' successfully created
Apr  3 15:22:32 t450s ModemManager[782]: opening device...
Apr  3 15:22:32 t450s ModemManager[782]: [/dev/cdc-wdm0] Queried max control message size: 512
Apr  3 15:22:32 t450s ModemManager[782]: <info>  Modem: state changed (unknown -> locked)
Apr  3 15:22:32 t450s ModemManager[782]: <warn>  couldn't load Operator identifier: 'BadSim'
Apr  3 15:22:32 t450s ModemManager[782]: <warn>  couldn't load Operator name: 'BadSim'
Apr  3 15:22:45 t450s ModemManager[782]: <info>  Modem /org/freedesktop/ModemManager1/Modem/1: state changed (locked -> initializing)
Apr  3 15:22:46 t450s ModemManager[782]: <info>  Modem /org/freedesktop/ModemManager1/Modem/1: state changed (initializing -> disabled)
Apr  3 15:22:46 t450s ModemManager[782]: <info>  Modem /org/freedesktop/ModemManager1/Modem/1: state changed (disabled -> enabling)
Apr  3 15:22:46 t450s ModemManager[782]: <info>  Modem /org/freedesktop/ModemManager1/Modem/1: state changed (enabling -> enabled)
Apr  3 15:22:51 t450s ModemManager[782]: <info>  Modem /org/freedesktop/ModemManager1/Modem/1: 3GPP Registration state changed (unknown -> registering)
Apr  3 15:22:51 t450s ModemManager[782]: <info>  Modem /org/freedesktop/ModemManager1/Modem/1: 3GPP location updated (MCC: '262', MNC: '1', Location area code: '0', Cell ID: '0')
Apr  3 15:22:51 t450s ModemManager[782]: <info>  Modem /org/freedesktop/ModemManager1/Modem/1: 3GPP Registration state changed (registering -> home)
Apr  3 15:22:51 t450s ModemManager[782]: <info>  Modem /org/freedesktop/ModemManager1/Modem/1: state changed (enabled -> registered)


Apr  3 15:20:46 t450s NetworkManager[798]: <info> Activation (cdc-wdm0) successful, device activated.
Apr  3 15:20:52 t450s NetworkManager[798]: <info> (cdc-wdm0): device state change: activated -> deactivating (reason 'user-requested') [100 110 39]
Apr  3 15:20:52 t450s NetworkManager[798]: <info> (cdc-wdm0): device state change: deactivating -> disconnected (reason 'user-requested') [110 30 39]
Apr  3 15:20:52 t450s NetworkManager[798]: <info> (cdc-wdm0): deactivating device (reason 'user-requested') [39]
Apr  3 15:20:52 t450s nm-dispatcher: Dispatching action 'down' for cdc-wdm0
Apr  3 15:20:52 t450s NetworkManager[798]: <info> (cdc-wdm0): modem state changed, 'connected' --> 'disconnecting' (reason: user-requested)
Apr  3 15:20:52 t450s NetworkManager[798]: <info> (cdc-wdm0): modem state changed, 'disconnecting' --> 'registered' (reason: user-requested)
Apr  3 15:22:13 t450s NetworkManager[798]: <info> (cdc-wdm0): device state change: disconnected -> unmanaged (reason 'sleeping') [30 10 37]
Apr  3 15:22:22 t450s ModemManager[782]: [/dev/cdc-wdm0] unexpected port hangup!
Apr  3 15:22:22 t450s ModemManager[782]: <info>  (usbmisc/cdc-wdm0): released by modem /sys/devices/pci0000:00/0000:00:14.0/usb1/1-4
Apr  3 15:22:22 t450s NetworkManager[798]: <info> (cdc-wdm0): device state change: unmanaged -> unavailable (reason 'managed') [10 20 2]
Apr  3 15:22:22 t450s NetworkManager[798]: <info> (cdc-wdm0): preparing device
Apr  3 15:22:22 t450s NetworkManager[798]: <info> (cdc-wdm0): modem state 'registered'
Apr  3 15:22:22 t450s NetworkManager[798]: <info> (cdc-wdm0): device state change: unavailable -> unmanaged (reason 'removed') [20 10 36]
Apr  3 15:22:28 t450s kernel: [  146.547685] cdc_mbim 1-4:1.0: cdc-wdm0: USB WDM device
Apr  3 15:22:28 t450s ModemManager[782]: [/dev/cdc-wdm0] Queried max control message size: 512
Apr  3 15:22:32 t450s ModemManager[782]: [/dev/cdc-wdm0] Queried max control message size: 512
Apr  3 15:22:32 t450s NetworkManager[798]: <warn> (cdc-wdm0): failed to look up interface index
Apr  3 15:22:32 t450s NetworkManager[798]: <warn> (cdc-wdm0) cannot enable/disable modem: locked
Apr  3 15:22:32 t450s NetworkManager[798]: <info> (cdc-wdm0): new Broadband device (driver: 'cdc_acm, cdc_mbim' ifindex: 0)
Apr  3 15:22:32 t450s NetworkManager[798]: <info> (cdc-wdm0): exported as /org/freedesktop/NetworkManager/Devices/4
Apr  3 15:22:32 t450s NetworkManager[798]: <info> (cdc-wdm0): device state change: unmanaged -> unavailable (reason 'managed') [10 20 2]
Apr  3 15:22:32 t450s NetworkManager[798]: <info> (cdc-wdm0): preparing device
Apr  3 15:22:32 t450s NetworkManager[798]: <info> (cdc-wdm0): modem state 'locked'
Apr  3 15:22:32 t450s NetworkManager[798]: <info> (cdc-wdm0): device state change: unavailable -> disconnected (reason 'none') [20 30 0]
Apr  3 15:22:46 t450s NetworkManager[798]: <info> (cdc-wdm0): modem state changed, 'locked' --> 'disabled' (reason: unknown)
Apr  3 15:22:46 t450s NetworkManager[798]: <info> (cdc-wdm0): modem state changed, 'disabled' --> 'enabling' (reason: user preference)
Apr  3 15:22:46 t450s NetworkManager[798]: <info> (cdc-wdm0): modem state changed, 'enabling' --> 'enabled' (reason: user-requested)
Apr  3 15:22:51 t450s NetworkManager[798]: <info> (cdc-wdm0): modem state changed, 'enabled' --> 'registered' (reason: unknown)
Apr  3 15:22:56 t450s NetworkManager[798]: <warn> Failed to activate 'T-Mobile(Telekom) Vorgabe 1': Connection 'T-Mobile(Telekom) Vorgabe 1' is not available on the device cdc-wdm0 at this time.
Apr  3 15:22:56 t450s gnome-session[1668]: (nm-applet:1883): nm-applet-WARNING **: Aktivierung der Verbindung fehlgeschlagen: (32) Connection 'T-Mobile(Telekom) Vorgabe 1' is not available on the device cdc-wdm0 at this time.

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https://bugs.launchpad.net/bugs/1440032

Title:
  nm-applet is missing the Sierra EM7345 4G LTE

Status in network-manager-applet package in Ubuntu:
  New

Bug description:
  The current system Ubuntu 15.04 Beta2 (up2date) is missing the nm-
  applet after restarting the system.

  It might be a problem with the Sierra EM7345 module?!
  After the new install of Ubuntu 15.04 Beta2 i saw the Sierra for one or two times inside the nm-applet and i could create a mobile-data connection over HSDPA/UMTS/LTE. But just for this time.

  Now, after some regular updates, the Sierra Card is not accessable
  inside the nm-applet menu for creating a new mobile data connection,
  the old connection profil is missing too. The Sierra EM7345 was also
  named as cdc-wdm not by name.

  [ 2.277029] usb 1-4: New USB device found, idVendor=1199, idProduct=a001
  [ 2.277031] usb 1-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
  [ 2.277033] usb 1-4: Product: Sierra Wireless EM7345 4G LTE
  [ 2.277034] usb 1-4: Manufacturer: Sierra Wireless Inc.
  [ 2.277035] usb 1-4: SerialNumber: 013937003691337

  # lsusb
  Bus 003 Device 002: ID 8087:8001 Intel Corp.
  Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 001 Device 006: ID 04f2:b449 Chicony Electronics Co., Ltd
  Bus 001 Device 005: ID 8087:0a2a Intel Corp.
  Bus 001 Device 004: ID 138a:0017 Validity Sensors, Inc.
  Bus 001 Device 003: ID 058f:9540 Alcor Micro Corp.
  Bus 001 Device 002: ID 1199:a001 Sierra Wireless, Inc.
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: network-manager-gnome 0.9.10.1-0ubuntu2
  ProcVersionSignature: Ubuntu 3.19.0-11.11-generic 3.19.3
  Uname: Linux 3.19.0-11-generic x86_64
  ApportVersion: 2.17-0ubuntu1
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Fri Apr  3 13:24:21 2015
  EcryptfsInUse: Yes
  ExecutablePath: /usr/bin/nm-applet
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  InstallationDate: Installed on 2015-04-02 (0 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Beta amd64 (20150326)
  IpRoute:
   default via 192.168.0.1 dev wlan0  proto static  metric 1024 
   192.168.0.0/24 dev wlan0  proto kernel  scope link  src 192.168.0.193
  NetworkManager.state:
   [main]
   NetworkingEnabled=true
   WirelessEnabled=true
   WWANEnabled=true
   WimaxEnabled=true
  ProcEnviron:
   LANGUAGE=de_DE
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  SourcePackage: network-manager-applet
  UpgradeStatus: No upgrade log present (probably fresh install)
  nmcli-dev:
   DEVICE  TYPE      STATE        DBUS-PATH                                  CONNECTION             CON-UUID                              CON-PATH                                           
   wlan0   wifi      connected    /org/freedesktop/NetworkManager/Devices/2  5ghz.offlinehoster.de  e1d2c80e-d6c2-4029-80bd-ed4e93fac4d5  /org/freedesktop/NetworkManager/ActiveConnection/1 
   eth0    ethernet  unavailable  /org/freedesktop/NetworkManager/Devices/1  --                     --                                    --                                                 
   lo      loopback  unmanaged    /org/freedesktop/NetworkManager/Devices/0  --                     --                                    --
  nmcli-nm: Error: command ['nmcli', '-f', 'all', 'nm'] failed with exit code 2: Error: Object 'nm' is unknown, try 'nmcli help'.

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References

[Bug 1440032] [NEW] nm-applet is missing the Sierra EM7345 4G LTE
From: darkhawk, 2015-04-03