desktop-packages team mailing list archive

[Elizabeth Kitange <elizabethkitange@xxxxxxxxx>]

Public bug reported:

Simple scan does not save my scanned document (i scanned a number of
pages to save as a pdf). It shows that is has already saved but it is
nowhere to be found in my laptop. The shortcuts 'Ctrl+S' and
'shift+ctrl+s' do not work either. Just like other things on my laptop,
at a right click, everything that is open on my laptop just closes down
and my desktop freezes.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: simple-scan 3.12.1-0ubuntu1
ProcVersionSignature: Ubuntu 3.13.0-48.80-generic 3.13.11-ckt16
Uname: Linux 3.13.0-48-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.8
Architecture: amd64
CurrentDesktop: Unity
Date: Tue Apr  7 11:42:03 2015
DriverPackageVersions:
 libsane 1.0.23-3ubuntu3.1
 libsane-extras N/A
 hplip 3.14.3-0ubuntu3.2
 hpoj N/A
InstallationDate: Installed on 2015-01-16 (81 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 300E4C/300E5C/300E7C
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-48-generic.efi.signed root=UUID=cc2eaa94-0a0e-4b96-a335-1755cdbdb31e ro quiet splash vt.handoff=7
SourcePackage: simple-scan
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/19/2012
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: P03RAQ
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: NP300E5C-A02NG
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: FAB1
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP03RAQ:bd09/19/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn300E4C/300E5C/300E7C:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP300E5C-A02NG:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
dmi.product.name: 300E4C/300E5C/300E7C
dmi.product.version: 0.1
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

** Affects: simple-scan (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug third-party-packages trusty

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to simple-scan in Ubuntu.
https://bugs.launchpad.net/bugs/1441035

Title:
  simple scan won't save my document. crashes at right click

Status in simple-scan package in Ubuntu:
  New

Bug description:
  Simple scan does not save my scanned document (i scanned a number of
  pages to save as a pdf). It shows that is has already saved but it is
  nowhere to be found in my laptop. The shortcuts 'Ctrl+S' and
  'shift+ctrl+s' do not work either. Just like other things on my
  laptop, at a right click, everything that is open on my laptop just
  closes down and my desktop freezes.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: simple-scan 3.12.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.13.0-48.80-generic 3.13.11-ckt16
  Uname: Linux 3.13.0-48-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.8
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Tue Apr  7 11:42:03 2015
  DriverPackageVersions:
   libsane 1.0.23-3ubuntu3.1
   libsane-extras N/A
   hplip 3.14.3-0ubuntu3.2
   hpoj N/A
  InstallationDate: Installed on 2015-01-16 (81 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. 300E4C/300E5C/300E7C
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-48-generic.efi.signed root=UUID=cc2eaa94-0a0e-4b96-a335-1755cdbdb31e ro quiet splash vt.handoff=7
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/19/2012
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: P03RAQ
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: NP300E5C-A02NG
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: FAB1
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP03RAQ:bd09/19/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn300E4C/300E5C/300E7C:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP300E5C-A02NG:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
  dmi.product.name: 300E4C/300E5C/300E7C
  dmi.product.version: 0.1
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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