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Message #111692
[Bug 1441757] [NEW] Scanner doesn't work with Samsung SCX-34xx multi-function
Public bug reported:
Hello,
I used to use the Samsung unified driver and that was the only way to make my Samsung SCX-3405 multi-function device work.
Recently with Ubuntu 15.04 I found that SimpleScan displays 2 scanners with similar name to choose and one of them doesn't work.
I found that the device is mentioned twice in /etc/sane.d/xerox_mfp.conf and /etc/sane.d/xerox_mfp-smfp.conf.
I uninstalled the Samsung unified driver (they provide a ppa) and the
second conf file disappeared.
Currently the device is well recognized and the printer works fine (using Samsung SCX-3200 driver).
But the scanner does not work.
$ sudo sane-find-scanner -q
found USB scanner (vendor=0x04e8 [Samsung Electronics Co., Ltd.], product=0x344f [SCX-3400 Series]) at libusb:001:002
$ scanimage -L
device `xerox_mfp:libusb:001:002' is a Samsung Samsung SCX-3400 Series multi-function peripheral
$ scanimage
scanimage: no SANE devices found
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: libsane 1.0.24-4ubuntu1
ProcVersionSignature: Ubuntu 3.19.0-12.12-generic 3.19.3
Uname: Linux 3.19.0-12-generic x86_64
ApportVersion: 2.17-0ubuntu1
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Apr 8 19:09:38 2015
InstallationDate: Installed on 2013-10-10 (544 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
SourcePackage: sane-backends
UpgradeStatus: Upgraded to vivid on 2015-03-01 (38 days ago)
** Affects: sane-backends (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug vivid
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https://bugs.launchpad.net/bugs/1441757
Title:
Scanner doesn't work with Samsung SCX-34xx multi-function
Status in sane-backends package in Ubuntu:
New
Bug description:
Hello,
I used to use the Samsung unified driver and that was the only way to make my Samsung SCX-3405 multi-function device work.
Recently with Ubuntu 15.04 I found that SimpleScan displays 2 scanners with similar name to choose and one of them doesn't work.
I found that the device is mentioned twice in /etc/sane.d/xerox_mfp.conf and /etc/sane.d/xerox_mfp-smfp.conf.
I uninstalled the Samsung unified driver (they provide a ppa) and the
second conf file disappeared.
Currently the device is well recognized and the printer works fine (using Samsung SCX-3200 driver).
But the scanner does not work.
$ sudo sane-find-scanner -q
found USB scanner (vendor=0x04e8 [Samsung Electronics Co., Ltd.], product=0x344f [SCX-3400 Series]) at libusb:001:002
$ scanimage -L
device `xerox_mfp:libusb:001:002' is a Samsung Samsung SCX-3400 Series multi-function peripheral
$ scanimage
scanimage: no SANE devices found
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: libsane 1.0.24-4ubuntu1
ProcVersionSignature: Ubuntu 3.19.0-12.12-generic 3.19.3
Uname: Linux 3.19.0-12-generic x86_64
ApportVersion: 2.17-0ubuntu1
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Apr 8 19:09:38 2015
InstallationDate: Installed on 2013-10-10 (544 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
SourcePackage: sane-backends
UpgradeStatus: Upgraded to vivid on 2015-03-01 (38 days ago)
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