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[Bug 1444586] [NEW] Connection to IMAP timed out, Thunderbird 31.6.0, Ubuntu 14.04.2

 

Public bug reported:

Steps to reproduce:

Ran Ubuntu Software Updater on 14.04.2 on April 15 for both a Thinkpad
X200 and a Thinkpad X230T.  Started Thunderbird.  Expected IMAP accounts
to update.


Actual results:

On two different laptops with the same configuration, IMAP connections
refused and timed out.

e.g. "Could not connect to mail server myname@xxxxxxxxx.  The connection
was refused".

e.g. "Connection to server myname@xxxxxxxxxxxxxx IMAP timed out"  (This
is on a cPanel mail account).

All of the e-mail from April 14 offline is visible.  There is no
incoming e-mail for April 15 (although it shows up fine on my Nexus 5
phone).


Expected results:

Thunderbird should receive today's IMAP messages.

I have also reported this bug at
https://bugzilla.mozilla.org/show_bug.cgi?id=1154793 .

lsb_release -rd
Description:	Ubuntu 14.04.2 LTS
Release:	14.04

$ apt-cache policy thunderbird
thunderbird:
  Installed: 1:31.6.0+build1-0ubuntu0.14.04.1
  Candidate: 1:31.6.0+build1-0ubuntu0.14.04.1
  Version table:
 *** 1:31.6.0+build1-0ubuntu0.14.04.1 0
        500 http://ca.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
        500 http://security.ubuntu.com/ubuntu/ trusty-security/main amd64 Packages
        100 /var/lib/dpkg/status
     1:24.4.0+build1-0ubuntu1 0
        500 http://ca.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages

** Affects: thunderbird (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: imap thunderbird

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1444586

Title:
  Connection to IMAP timed out, Thunderbird 31.6.0, Ubuntu 14.04.2

Status in thunderbird package in Ubuntu:
  New

Bug description:
  Steps to reproduce:

  Ran Ubuntu Software Updater on 14.04.2 on April 15 for both a Thinkpad
  X200 and a Thinkpad X230T.  Started Thunderbird.  Expected IMAP
  accounts to update.

  
  Actual results:

  On two different laptops with the same configuration, IMAP connections
  refused and timed out.

  e.g. "Could not connect to mail server myname@xxxxxxxxx.  The
  connection was refused".

  e.g. "Connection to server myname@xxxxxxxxxxxxxx IMAP timed out"
  (This is on a cPanel mail account).

  All of the e-mail from April 14 offline is visible.  There is no
  incoming e-mail for April 15 (although it shows up fine on my Nexus 5
  phone).

  
  Expected results:

  Thunderbird should receive today's IMAP messages.

  I have also reported this bug at
  https://bugzilla.mozilla.org/show_bug.cgi?id=1154793 .

  lsb_release -rd
  Description:	Ubuntu 14.04.2 LTS
  Release:	14.04

  $ apt-cache policy thunderbird
  thunderbird:
    Installed: 1:31.6.0+build1-0ubuntu0.14.04.1
    Candidate: 1:31.6.0+build1-0ubuntu0.14.04.1
    Version table:
   *** 1:31.6.0+build1-0ubuntu0.14.04.1 0
          500 http://ca.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
          500 http://security.ubuntu.com/ubuntu/ trusty-security/main amd64 Packages
          100 /var/lib/dpkg/status
       1:24.4.0+build1-0ubuntu1 0
          500 http://ca.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages

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References