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[Bug 1445105] [NEW] Simple scan is no longer working after Ubuntu Update. We h checked the scanner on another pc and found it works. We have switched the scanner off and on, Different USB Port & rebooting the computer. If i run simple-scan under sudo "sudo simp; le-scan" i get a message of "Segmentation fault (core dumped)".

 

Public bug reported:

Simple scan is no longer starting. It was usable a month or two ago but
it has never worked again. This is happening on more than one computer
(Ubuntu,Kubuntu,Ubuntu MATE etc, 14.04 & 14.10)

I tested the scanner on a different pc (Windows Works).
Tried different usb ports.
Switched printer / scanner off and on.
(Took these steps to make sure it wasnt the printer scanner is faulty. Have tested this on different scanners and printers.)
I rebooted the computer.
Ran updates on the computer.
I took a spare computer and installed a fresh copy of Ubuntu and Simple Scan still isnt working.

I run sudo simple-scan and i get a message of :
Segmentation fault (core dumped).

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: simple-scan 3.14.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.16.0-34.47-generic 3.16.7-ckt8
Uname: Linux 3.16.0-34-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.7-0ubuntu8.3
Architecture: amd64
Date: Thu Apr 16 17:11:50 2015
InstallationDate: Installed on 2015-03-01 (45 days ago)
InstallationMedia: Ubuntu MATE 14.10 "Utopic Unicorn" - amd64 (20141023)
MachineType: Hewlett-Packard HP Compaq 6715s (GR654ET#ABU)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcEnviron:
 LANGUAGE=en_GB:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-34-generic root=UUID=93de7327-dc27-4359-9c83-406257c371c8 ro quiet splash vt.handoff=7
SimpleScanLog:
 
SourcePackage: simple-scan
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68YTT Ver. F.20
dmi.board.name: 30C2
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 71.2D
dmi.chassis.asset.tag: CNU8112YM6
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68YTTVer.F.20:bd12/01/2011:svnHewlett-Packard:pnHPCompaq6715s(GR654ET#ABU):pvrF.20:rvnHewlett-Packard:rn30C2:rvrKBCVersion71.2D:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP Compaq 6715s (GR654ET#ABU)
dmi.product.version: F.20
dmi.sys.vendor: Hewlett-Packard

** Affects: simple-scan (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug utopic

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1445105

Title:
  Simple scan is no longer working after Ubuntu Update. We h checked the
  scanner on another pc and found it works. We have switched the scanner
  off and on, Different USB Port & rebooting the computer. If i run
  simple-scan under sudo "sudo simp;le-scan" i get a message of
  "Segmentation fault (core dumped)".

Status in simple-scan package in Ubuntu:
  New

Bug description:
  Simple scan is no longer starting. It was usable a month or two ago
  but it has never worked again. This is happening on more than one
  computer (Ubuntu,Kubuntu,Ubuntu MATE etc, 14.04 & 14.10)

  I tested the scanner on a different pc (Windows Works).
  Tried different usb ports.
  Switched printer / scanner off and on.
  (Took these steps to make sure it wasnt the printer scanner is faulty. Have tested this on different scanners and printers.)
  I rebooted the computer.
  Ran updates on the computer.
  I took a spare computer and installed a fresh copy of Ubuntu and Simple Scan still isnt working.

  I run sudo simple-scan and i get a message of :
  Segmentation fault (core dumped).

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: simple-scan 3.14.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.16.0-34.47-generic 3.16.7-ckt8
  Uname: Linux 3.16.0-34-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.7-0ubuntu8.3
  Architecture: amd64
  Date: Thu Apr 16 17:11:50 2015
  InstallationDate: Installed on 2015-03-01 (45 days ago)
  InstallationMedia: Ubuntu MATE 14.10 "Utopic Unicorn" - amd64 (20141023)
  MachineType: Hewlett-Packard HP Compaq 6715s (GR654ET#ABU)
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-34-generic root=UUID=93de7327-dc27-4359-9c83-406257c371c8 ro quiet splash vt.handoff=7
  SimpleScanLog:
   
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/01/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68YTT Ver. F.20
  dmi.board.name: 30C2
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 71.2D
  dmi.chassis.asset.tag: CNU8112YM6
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68YTTVer.F.20:bd12/01/2011:svnHewlett-Packard:pnHPCompaq6715s(GR654ET#ABU):pvrF.20:rvnHewlett-Packard:rn30C2:rvrKBCVersion71.2D:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP Compaq 6715s (GR654ET#ABU)
  dmi.product.version: F.20
  dmi.sys.vendor: Hewlett-Packard

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