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Message #113322
[Bug 1445105] [NEW] Simple scan is no longer working after Ubuntu Update. We h checked the scanner on another pc and found it works. We have switched the scanner off and on, Different USB Port & rebooting the computer. If i run simple-scan under sudo "sudo simp; le-scan" i get a message of "Segmentation fault (core dumped)".
Public bug reported:
Simple scan is no longer starting. It was usable a month or two ago but
it has never worked again. This is happening on more than one computer
(Ubuntu,Kubuntu,Ubuntu MATE etc, 14.04 & 14.10)
I tested the scanner on a different pc (Windows Works).
Tried different usb ports.
Switched printer / scanner off and on.
(Took these steps to make sure it wasnt the printer scanner is faulty. Have tested this on different scanners and printers.)
I rebooted the computer.
Ran updates on the computer.
I took a spare computer and installed a fresh copy of Ubuntu and Simple Scan still isnt working.
I run sudo simple-scan and i get a message of :
Segmentation fault (core dumped).
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: simple-scan 3.14.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.16.0-34.47-generic 3.16.7-ckt8
Uname: Linux 3.16.0-34-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.7-0ubuntu8.3
Architecture: amd64
Date: Thu Apr 16 17:11:50 2015
InstallationDate: Installed on 2015-03-01 (45 days ago)
InstallationMedia: Ubuntu MATE 14.10 "Utopic Unicorn" - amd64 (20141023)
MachineType: Hewlett-Packard HP Compaq 6715s (GR654ET#ABU)
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-34-generic root=UUID=93de7327-dc27-4359-9c83-406257c371c8 ro quiet splash vt.handoff=7
SimpleScanLog:
SourcePackage: simple-scan
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68YTT Ver. F.20
dmi.board.name: 30C2
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 71.2D
dmi.chassis.asset.tag: CNU8112YM6
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68YTTVer.F.20:bd12/01/2011:svnHewlett-Packard:pnHPCompaq6715s(GR654ET#ABU):pvrF.20:rvnHewlett-Packard:rn30C2:rvrKBCVersion71.2D:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP Compaq 6715s (GR654ET#ABU)
dmi.product.version: F.20
dmi.sys.vendor: Hewlett-Packard
** Affects: simple-scan (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug utopic
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to simple-scan in Ubuntu.
https://bugs.launchpad.net/bugs/1445105
Title:
Simple scan is no longer working after Ubuntu Update. We h checked the
scanner on another pc and found it works. We have switched the scanner
off and on, Different USB Port & rebooting the computer. If i run
simple-scan under sudo "sudo simp;le-scan" i get a message of
"Segmentation fault (core dumped)".
Status in simple-scan package in Ubuntu:
New
Bug description:
Simple scan is no longer starting. It was usable a month or two ago
but it has never worked again. This is happening on more than one
computer (Ubuntu,Kubuntu,Ubuntu MATE etc, 14.04 & 14.10)
I tested the scanner on a different pc (Windows Works).
Tried different usb ports.
Switched printer / scanner off and on.
(Took these steps to make sure it wasnt the printer scanner is faulty. Have tested this on different scanners and printers.)
I rebooted the computer.
Ran updates on the computer.
I took a spare computer and installed a fresh copy of Ubuntu and Simple Scan still isnt working.
I run sudo simple-scan and i get a message of :
Segmentation fault (core dumped).
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: simple-scan 3.14.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.16.0-34.47-generic 3.16.7-ckt8
Uname: Linux 3.16.0-34-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.7-0ubuntu8.3
Architecture: amd64
Date: Thu Apr 16 17:11:50 2015
InstallationDate: Installed on 2015-03-01 (45 days ago)
InstallationMedia: Ubuntu MATE 14.10 "Utopic Unicorn" - amd64 (20141023)
MachineType: Hewlett-Packard HP Compaq 6715s (GR654ET#ABU)
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-34-generic root=UUID=93de7327-dc27-4359-9c83-406257c371c8 ro quiet splash vt.handoff=7
SimpleScanLog:
SourcePackage: simple-scan
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68YTT Ver. F.20
dmi.board.name: 30C2
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 71.2D
dmi.chassis.asset.tag: CNU8112YM6
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68YTTVer.F.20:bd12/01/2011:svnHewlett-Packard:pnHPCompaq6715s(GR654ET#ABU):pvrF.20:rvnHewlett-Packard:rn30C2:rvrKBCVersion71.2D:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP Compaq 6715s (GR654ET#ABU)
dmi.product.version: F.20
dmi.sys.vendor: Hewlett-Packard
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