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[Bug 1446832] [NEW] Firefox keeps crashing or hangs

 

Public bug reported:

Firefox needs updating to latest version.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: firefox 37.0.1+build1-0ubuntu0.14.04.1
ProcVersionSignature: Ubuntu 3.13.0-51.84-generic 3.13.11-ckt18
Uname: Linux 3.13.0-51-generic i686
AddonCompatCheckDisabled: False
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  trevor     1743 F.... pulseaudio
BuildID: 20150403142340
Channel: Unavailable
CurrentDesktop: Unity
Date: Tue Apr 21 20:35:51 2015
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2014-07-30 (264 days ago)
InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release i386 (20140204)
IpRoute:
 default via 192.168.0.1 dev eth0  proto static 
 192.168.0.0/24 dev eth0  proto kernel  scope link  src 192.168.0.6  metric 1
IwConfig:
 lo        no wireless extensions.
 
 eth0      no wireless extensions.
Locales: extensions.sqlite corrupt or missing
MostRecentCrashID: bp-581c2605-7f4d-40c8-9365-94d3c2150421
PrefSources: prefs.js
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=37.0.1/20150403142340
RelatedPackageVersions:
 totem-mozilla     3.10.1-1ubuntu4
 icedtea-7-plugin  1.5-1ubuntu1
 rhythmbox-mozilla 3.0.2-0ubuntu2
RfKill:
 
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: Upgraded to trusty on 2014-08-11 (252 days ago)
WifiSyslog:
 
dmi.bios.date: 10/01/2002
dmi.bios.vendor: Award Software, Inc.
dmi.bios.version: TARGA ACPI BIOS Revision 1007 005 (ASUS A7V8X)
dmi.board.name: A7V8X
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: REV 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 7
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAwardSoftware,Inc.:bvrTARGAACPIBIOSRevision1007005(ASUSA7V8X):bd10/01/2002:svnSystemManufacturer:pnSystemName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnA7V8X:rvrREV1.xx:cvnChassisManufacture:ct7:cvrChassisVersion:
dmi.product.name: System Name
dmi.product.version: System Version
dmi.sys.vendor: System Manufacturer

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 trusty

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https://bugs.launchpad.net/bugs/1446832

Title:
  Firefox keeps crashing or hangs

Status in firefox package in Ubuntu:
  New

Bug description:
  Firefox needs updating to latest version.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: firefox 37.0.1+build1-0ubuntu0.14.04.1
  ProcVersionSignature: Ubuntu 3.13.0-51.84-generic 3.13.11-ckt18
  Uname: Linux 3.13.0-51-generic i686
  AddonCompatCheckDisabled: False
  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  trevor     1743 F.... pulseaudio
  BuildID: 20150403142340
  Channel: Unavailable
  CurrentDesktop: Unity
  Date: Tue Apr 21 20:35:51 2015
  Extensions: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  IfupdownConfig:
   auto lo
   iface lo inet loopback
  IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
  InstallationDate: Installed on 2014-07-30 (264 days ago)
  InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release i386 (20140204)
  IpRoute:
   default via 192.168.0.1 dev eth0  proto static 
   192.168.0.0/24 dev eth0  proto kernel  scope link  src 192.168.0.6  metric 1
  IwConfig:
   lo        no wireless extensions.
   
   eth0      no wireless extensions.
  Locales: extensions.sqlite corrupt or missing
  MostRecentCrashID: bp-581c2605-7f4d-40c8-9365-94d3c2150421
  PrefSources: prefs.js
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=37.0.1/20150403142340
  RelatedPackageVersions:
   totem-mozilla     3.10.1-1ubuntu4
   icedtea-7-plugin  1.5-1ubuntu1
   rhythmbox-mozilla 3.0.2-0ubuntu2
  RfKill:
   
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  Themes: extensions.sqlite corrupt or missing
  UpgradeStatus: Upgraded to trusty on 2014-08-11 (252 days ago)
  WifiSyslog:
   
  dmi.bios.date: 10/01/2002
  dmi.bios.vendor: Award Software, Inc.
  dmi.bios.version: TARGA ACPI BIOS Revision 1007 005 (ASUS A7V8X)
  dmi.board.name: A7V8X
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: REV 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 7
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAwardSoftware,Inc.:bvrTARGAACPIBIOSRevision1007005(ASUSA7V8X):bd10/01/2002:svnSystemManufacturer:pnSystemName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnA7V8X:rvrREV1.xx:cvnChassisManufacture:ct7:cvrChassisVersion:
  dmi.product.name: System Name
  dmi.product.version: System Version
  dmi.sys.vendor: System Manufacturer

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