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[Bug 1446866] [NEW] touchpad does nto work in live session

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: Brendan Perrine <walterorlin@xxxxxxxxx>
Date: Tue, 21 Apr 2015 21:21:54 -0000
Reply-to: Bug 1446866 <1446866@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Public bug reported:

to reproduce run the lubuntu-desktop 420.1 desktop amd64 image on my
moms laptop off of a usb.

The hardware tracker profile is
https://gist.github.com/2ef8fe0a4a8a1769e501

I have the touchpad not being able to move the cursor at all or click images. When I got a usb mouse I was able to move the cursor but still could not move the touchpad at all. 
00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD/ATI] RS690 Host Bridge
	Subsystem: Gateway, Inc. Device 0184
	Flags: bus master, 66MHz, medium devsel, latency 64

00:01.0 PCI bridge: Advanced Micro Devices, Inc. [AMD/ATI] RS690 PCI to PCI Bridge (Internal gfx) (prog-if 00 [Normal decode])
	Flags: bus master, 66MHz, medium devsel, latency 64
	Bus: primary=00, secondary=01, subordinate=01, sec-latency=64
	I/O behind bridge: 00009000-00009fff
	Memory behind bridge: f0000000-f01fffff
	Prefetchable memory behind bridge: 00000000d0000000-00000000dfffffff
	Capabilities: <access denied>

00:06.0 PCI bridge: Advanced Micro Devices, Inc. [AMD/ATI] RS690 PCI to PCI Bridge (PCI Express Port 2) (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0
	Bus: primary=00, secondary=02, subordinate=04, sec-latency=0
	Memory behind bridge: f0200000-f02fffff
	Capabilities: <access denied>
	Kernel driver in use: pcieport

00:07.0 PCI bridge: Advanced Micro Devices, Inc. [AMD/ATI] RS690 PCI to PCI Bridge (PCI Express Port 3) (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0
	Bus: primary=00, secondary=05, subordinate=07, sec-latency=0
	I/O behind bridge: 0000a000-0000afff
	Memory behind bridge: c0000000-c00fffff
	Prefetchable memory behind bridge: 00000000cfd00000-00000000cfdfffff
	Capabilities: <access denied>
	Kernel driver in use: pcieport

00:12.0 SATA controller: Advanced Micro Devices, Inc. [AMD/ATI] SB600 Non-Raid-5 SATA (prog-if 01 [AHCI 1.0])
	Subsystem: Gateway, Inc. Device 0184
	Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 22
	I/O ports at 8440 [size=8]
	I/O ports at 8434 [size=4]
	I/O ports at 8438 [size=8]
	I/O ports at 8430 [size=4]
	I/O ports at 8400 [size=16]
	Memory at f0507000 (32-bit, non-prefetchable) [size=1K]
	Capabilities: <access denied>
	Kernel driver in use: ahci

00:13.0 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB600 USB (OHCI0) (prog-if 10 [OHCI])
	Subsystem: Gateway, Inc. Device 0184
	Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 16
	Memory at f0504000 (32-bit, non-prefetchable) [size=4K]
	Kernel driver in use: ohci-pci

00:13.1 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB600 USB (OHCI1) (prog-if 10 [OHCI])
	Subsystem: Gateway, Inc. Device 0184
	Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 17
	Memory at f0505000 (32-bit, non-prefetchable) [size=4K]
	Kernel driver in use: ohci-pci

00:13.4 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB600 USB (OHCI4) (prog-if 10 [OHCI])
	Subsystem: Gateway, Inc. Device 0184
	Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 18
	Memory at f0506000 (32-bit, non-prefetchable) [size=4K]
	Kernel driver in use: ohci-pci

00:13.5 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB600 USB Controller (EHCI) (prog-if 20 [EHCI])
	Subsystem: Gateway, Inc. Device 0184
	Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 19
	Memory at f0507400 (32-bit, non-prefetchable) [size=256]
	Capabilities: <access denied>
	Kernel driver in use: ehci-pci

00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 SMBus Controller (rev 14)
	Subsystem: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 SMBus Controller
	Flags: 66MHz, medium devsel
	I/O ports at 8410 [size=16]
	Capabilities: <access denied>
	Kernel driver in use: piix4_smbus

00:14.1 IDE interface: Advanced Micro Devices, Inc. [AMD/ATI] SB600 IDE (prog-if 8a [Master SecP PriP])
	Subsystem: Advanced Micro Devices, Inc. [AMD/ATI] SB600 IDE
	Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 16
	I/O ports at 01f0 [size=8]
	I/O ports at 03f4
	I/O ports at 0170 [size=8]
	I/O ports at 0374
	I/O ports at 8420 [size=16]
	Kernel driver in use: pata_atiixp

00:14.2 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 Azalia (Intel HDA)
	Subsystem: Gateway, Inc. Device 0184
	Flags: bus master, slow devsel, latency 64, IRQ 16
	Memory at f0500000 (64-bit, non-prefetchable) [size=16K]
	Capabilities: <access denied>
	Kernel driver in use: snd_hda_intel

00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD/ATI] SB600 PCI to LPC Bridge
	Subsystem: Advanced Micro Devices, Inc. [AMD/ATI] SB600 PCI to LPC Bridge
	Flags: bus master, 66MHz, medium devsel, latency 0

00:14.4 PCI bridge: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 PCI to PCI Bridge (prog-if 01 [Subtractive decode])
	Flags: bus master, 66MHz, medium devsel, latency 64
	Bus: primary=00, secondary=08, subordinate=0a, sec-latency=64

00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration
	Flags: fast devsel
	Capabilities: <access denied>

00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron] Address Map
	Flags: fast devsel

00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron] DRAM Controller
	Flags: fast devsel

00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron] Miscellaneous Control
	Flags: fast devsel
	Capabilities: <access denied>
	Kernel driver in use: k8temp

01:05.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] RS690M [Radeon Xpress 1200/1250/1270] (prog-if 00 [VGA controller])
	Subsystem: Gateway, Inc. Device 0184
	Flags: bus master, fast devsel, latency 64, IRQ 27
	Memory at d0000000 (64-bit, prefetchable) [size=256M]
	Memory at f0100000 (64-bit, non-prefetchable) [size=64K]
	I/O ports at 9400 [size=256]
	Memory at f0000000 (32-bit, non-prefetchable) [size=1M]
	Expansion ROM at <unassigned> [disabled]
	Capabilities: <access denied>
	Kernel driver in use: radeon

02:00.0 Network controller: Broadcom Corporation BCM4312 802.11b/g LP-PHY (rev 01)
	Subsystem: Foxconn International, Inc. T77H030.00 Wireless Mini PCIe Card
	Flags: bus master, fast devsel, latency 0, IRQ 18
	Memory at f0200000 (64-bit, non-prefetchable) [size=16K]
	Capabilities: <access denied>
	Kernel driver in use: wl

05:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 02)
	Subsystem: Gateway, Inc. Device 0184
	Flags: bus master, fast devsel, latency 0, IRQ 26
	I/O ports at a400 [size=256]
	Memory at cfdef000 (64-bit, prefetchable) [size=4K]
	Memory at cfdf0000 (64-bit, prefetchable) [size=64K]
	[virtual] Expansion ROM at c0000000 [disabled] [size=128K]
	Capabilities: <access denied>
	Kernel driver in use: r8169


i expected the touchpad to be detected instead no touchpad seemse to be
detected at all in hardinfo and synaptics says no touchpad module is
loaded. I could navigate with the cursor once I put in a usb mouse.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: xserver-xorg-input-synaptics 1.8.1-1ubuntu1
ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
Uname: Linux 3.19.0-15-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
CasperVersion: 1.359
CurrentDesktop: LXDE
Date: Tue Apr 21 21:07:14 2015
LiveMediaBuild: Lubuntu 15.04 "Vivid Vervet" - Release amd64 (20150420.1)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: xserver-xorg-input-synaptics
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: xserver-xorg-input-synaptics (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug vivid

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu.
https://bugs.launchpad.net/bugs/1446866

Title:
  touchpad does nto work in live session

Status in xserver-xorg-input-synaptics package in Ubuntu:
  New

Bug description:
  to reproduce run the lubuntu-desktop 420.1 desktop amd64 image on my
  moms laptop off of a usb.

  The hardware tracker profile is
  https://gist.github.com/2ef8fe0a4a8a1769e501

  I have the touchpad not being able to move the cursor at all or click images. When I got a usb mouse I was able to move the cursor but still could not move the touchpad at all. 
  00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD/ATI] RS690 Host Bridge
  	Subsystem: Gateway, Inc. Device 0184
  	Flags: bus master, 66MHz, medium devsel, latency 64

  00:01.0 PCI bridge: Advanced Micro Devices, Inc. [AMD/ATI] RS690 PCI to PCI Bridge (Internal gfx) (prog-if 00 [Normal decode])
  	Flags: bus master, 66MHz, medium devsel, latency 64
  	Bus: primary=00, secondary=01, subordinate=01, sec-latency=64
  	I/O behind bridge: 00009000-00009fff
  	Memory behind bridge: f0000000-f01fffff
  	Prefetchable memory behind bridge: 00000000d0000000-00000000dfffffff
  	Capabilities: <access denied>

  00:06.0 PCI bridge: Advanced Micro Devices, Inc. [AMD/ATI] RS690 PCI to PCI Bridge (PCI Express Port 2) (prog-if 00 [Normal decode])
  	Flags: bus master, fast devsel, latency 0
  	Bus: primary=00, secondary=02, subordinate=04, sec-latency=0
  	Memory behind bridge: f0200000-f02fffff
  	Capabilities: <access denied>
  	Kernel driver in use: pcieport

  00:07.0 PCI bridge: Advanced Micro Devices, Inc. [AMD/ATI] RS690 PCI to PCI Bridge (PCI Express Port 3) (prog-if 00 [Normal decode])
  	Flags: bus master, fast devsel, latency 0
  	Bus: primary=00, secondary=05, subordinate=07, sec-latency=0
  	I/O behind bridge: 0000a000-0000afff
  	Memory behind bridge: c0000000-c00fffff
  	Prefetchable memory behind bridge: 00000000cfd00000-00000000cfdfffff
  	Capabilities: <access denied>
  	Kernel driver in use: pcieport

  00:12.0 SATA controller: Advanced Micro Devices, Inc. [AMD/ATI] SB600 Non-Raid-5 SATA (prog-if 01 [AHCI 1.0])
  	Subsystem: Gateway, Inc. Device 0184
  	Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 22
  	I/O ports at 8440 [size=8]
  	I/O ports at 8434 [size=4]
  	I/O ports at 8438 [size=8]
  	I/O ports at 8430 [size=4]
  	I/O ports at 8400 [size=16]
  	Memory at f0507000 (32-bit, non-prefetchable) [size=1K]
  	Capabilities: <access denied>
  	Kernel driver in use: ahci

  00:13.0 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB600 USB (OHCI0) (prog-if 10 [OHCI])
  	Subsystem: Gateway, Inc. Device 0184
  	Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 16
  	Memory at f0504000 (32-bit, non-prefetchable) [size=4K]
  	Kernel driver in use: ohci-pci

  00:13.1 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB600 USB (OHCI1) (prog-if 10 [OHCI])
  	Subsystem: Gateway, Inc. Device 0184
  	Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 17
  	Memory at f0505000 (32-bit, non-prefetchable) [size=4K]
  	Kernel driver in use: ohci-pci

  00:13.4 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB600 USB (OHCI4) (prog-if 10 [OHCI])
  	Subsystem: Gateway, Inc. Device 0184
  	Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 18
  	Memory at f0506000 (32-bit, non-prefetchable) [size=4K]
  	Kernel driver in use: ohci-pci

  00:13.5 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB600 USB Controller (EHCI) (prog-if 20 [EHCI])
  	Subsystem: Gateway, Inc. Device 0184
  	Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 19
  	Memory at f0507400 (32-bit, non-prefetchable) [size=256]
  	Capabilities: <access denied>
  	Kernel driver in use: ehci-pci

  00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 SMBus Controller (rev 14)
  	Subsystem: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 SMBus Controller
  	Flags: 66MHz, medium devsel
  	I/O ports at 8410 [size=16]
  	Capabilities: <access denied>
  	Kernel driver in use: piix4_smbus

  00:14.1 IDE interface: Advanced Micro Devices, Inc. [AMD/ATI] SB600 IDE (prog-if 8a [Master SecP PriP])
  	Subsystem: Advanced Micro Devices, Inc. [AMD/ATI] SB600 IDE
  	Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 16
  	I/O ports at 01f0 [size=8]
  	I/O ports at 03f4
  	I/O ports at 0170 [size=8]
  	I/O ports at 0374
  	I/O ports at 8420 [size=16]
  	Kernel driver in use: pata_atiixp

  00:14.2 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 Azalia (Intel HDA)
  	Subsystem: Gateway, Inc. Device 0184
  	Flags: bus master, slow devsel, latency 64, IRQ 16
  	Memory at f0500000 (64-bit, non-prefetchable) [size=16K]
  	Capabilities: <access denied>
  	Kernel driver in use: snd_hda_intel

  00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD/ATI] SB600 PCI to LPC Bridge
  	Subsystem: Advanced Micro Devices, Inc. [AMD/ATI] SB600 PCI to LPC Bridge
  	Flags: bus master, 66MHz, medium devsel, latency 0

  00:14.4 PCI bridge: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 PCI to PCI Bridge (prog-if 01 [Subtractive decode])
  	Flags: bus master, 66MHz, medium devsel, latency 64
  	Bus: primary=00, secondary=08, subordinate=0a, sec-latency=64

  00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration
  	Flags: fast devsel
  	Capabilities: <access denied>

  00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron] Address Map
  	Flags: fast devsel

  00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron] DRAM Controller
  	Flags: fast devsel

  00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron] Miscellaneous Control
  	Flags: fast devsel
  	Capabilities: <access denied>
  	Kernel driver in use: k8temp

  01:05.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] RS690M [Radeon Xpress 1200/1250/1270] (prog-if 00 [VGA controller])
  	Subsystem: Gateway, Inc. Device 0184
  	Flags: bus master, fast devsel, latency 64, IRQ 27
  	Memory at d0000000 (64-bit, prefetchable) [size=256M]
  	Memory at f0100000 (64-bit, non-prefetchable) [size=64K]
  	I/O ports at 9400 [size=256]
  	Memory at f0000000 (32-bit, non-prefetchable) [size=1M]
  	Expansion ROM at <unassigned> [disabled]
  	Capabilities: <access denied>
  	Kernel driver in use: radeon

  02:00.0 Network controller: Broadcom Corporation BCM4312 802.11b/g LP-PHY (rev 01)
  	Subsystem: Foxconn International, Inc. T77H030.00 Wireless Mini PCIe Card
  	Flags: bus master, fast devsel, latency 0, IRQ 18
  	Memory at f0200000 (64-bit, non-prefetchable) [size=16K]
  	Capabilities: <access denied>
  	Kernel driver in use: wl

  05:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 02)
  	Subsystem: Gateway, Inc. Device 0184
  	Flags: bus master, fast devsel, latency 0, IRQ 26
  	I/O ports at a400 [size=256]
  	Memory at cfdef000 (64-bit, prefetchable) [size=4K]
  	Memory at cfdf0000 (64-bit, prefetchable) [size=64K]
  	[virtual] Expansion ROM at c0000000 [disabled] [size=128K]
  	Capabilities: <access denied>
  	Kernel driver in use: r8169


  i expected the touchpad to be detected instead no touchpad seemse to
  be detected at all in hardinfo and synaptics says no touchpad module
  is loaded. I could navigate with the cursor once I put in a usb mouse.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: xserver-xorg-input-synaptics 1.8.1-1ubuntu1
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  Uname: Linux 3.19.0-15-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  CasperVersion: 1.359
  CurrentDesktop: LXDE
  Date: Tue Apr 21 21:07:14 2015
  LiveMediaBuild: Lubuntu 15.04 "Vivid Vervet" - Release amd64 (20150420.1)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: xserver-xorg-input-synaptics
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
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Follow ups

[Bug 1446866] Re: touchpad does not work in live session
From: Brendan Perrine, 2015-05-26
[Bug 1446866] Re: touchpad does nto work in live session
From: Brendan Perrine, 2015-04-22
[Bug 1446866] Re: touchpad does nto work in live session
From: Brendan Perrine, 2015-04-22
[Bug 1446866] Re: touchpad does nto work in live session
From: Ubuntu QA Website, 2015-04-21
[Bug 1446866] [NEW] touchpad does nto work in live session
From: Brendan Perrine, 2015-04-21
References

[Bug 1446866] [NEW] touchpad does nto work in live session
From: Brendan Perrine, 2015-04-21