← Back to team overview

desktop-packages team mailing list archive

[Bug 1448351] [NEW] Preserve job files (allow reprinting) causes UI freeze

 

Public bug reported:

I can set this via dconf and I have no issues, but when I use the GUI to
change this setting and press OK, the application freezes up and I have
to force it to close. Happens on Ubuntu 15.04 currently, and it happened
on 14.10 as well after some updates.

I'm assuming it's an issue in this application and not CUPS because I
can change it via dconf without issue.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: system-config-printer-gnome 1.5.6+20150318-0ubuntu2
Uname: Linux 4.0.0-040000-generic x86_64
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
CupsErrorLog:
 E [24/Apr/2015:12:24:19 -0400] [Client 18] Local authentication certificate not found.
 E [24/Apr/2015:19:32:49 -0400] [Client 14] Local authentication certificate not found.
 E [24/Apr/2015:19:45:05 -0400] [Client 29] Local authentication certificate not found.
CurrentDesktop: Unity
Date: Fri Apr 24 19:58:36 2015
InstallationDate: Installed on 2015-04-23 (1 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
MachineType: Acer Aspire X1430
PackageArchitecture: all
Papersize: letter
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.0.0-040000-generic root=UUID=68234429-c890-4e23-b852-c4a62ff3282d ro quiet splash vt.handoff=7
SourcePackage: system-config-printer
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/16/2011
dmi.bios.vendor: AMI
dmi.bios.version: P01-C1
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Aspire X1430
dmi.board.vendor: Acer
dmi.chassis.type: 3
dmi.chassis.vendor: Acer
dmi.modalias: dmi:bvnAMI:bvrP01-C1:bd11/16/2011:svnAcer:pnAspireX1430:pvr:rvnAcer:rnAspireX1430:rvr:cvnAcer:ct3:cvr:
dmi.product.name: Aspire X1430
dmi.sys.vendor: Acer

** Affects: system-config-printer (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug vivid

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to system-config-printer in Ubuntu.
https://bugs.launchpad.net/bugs/1448351

Title:
  Preserve job files (allow reprinting) causes UI freeze

Status in system-config-printer package in Ubuntu:
  New

Bug description:
  I can set this via dconf and I have no issues, but when I use the GUI
  to change this setting and press OK, the application freezes up and I
  have to force it to close. Happens on Ubuntu 15.04 currently, and it
  happened on 14.10 as well after some updates.

  I'm assuming it's an issue in this application and not CUPS because I
  can change it via dconf without issue.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: system-config-printer-gnome 1.5.6+20150318-0ubuntu2
  Uname: Linux 4.0.0-040000-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  CupsErrorLog:
   E [24/Apr/2015:12:24:19 -0400] [Client 18] Local authentication certificate not found.
   E [24/Apr/2015:19:32:49 -0400] [Client 14] Local authentication certificate not found.
   E [24/Apr/2015:19:45:05 -0400] [Client 29] Local authentication certificate not found.
  CurrentDesktop: Unity
  Date: Fri Apr 24 19:58:36 2015
  InstallationDate: Installed on 2015-04-23 (1 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
  MachineType: Acer Aspire X1430
  PackageArchitecture: all
  Papersize: letter
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.0.0-040000-generic root=UUID=68234429-c890-4e23-b852-c4a62ff3282d ro quiet splash vt.handoff=7
  SourcePackage: system-config-printer
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/16/2011
  dmi.bios.vendor: AMI
  dmi.bios.version: P01-C1
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: Aspire X1430
  dmi.board.vendor: Acer
  dmi.chassis.type: 3
  dmi.chassis.vendor: Acer
  dmi.modalias: dmi:bvnAMI:bvrP01-C1:bd11/16/2011:svnAcer:pnAspireX1430:pvr:rvnAcer:rnAspireX1430:rvr:cvnAcer:ct3:cvr:
  dmi.product.name: Aspire X1430
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/system-config-printer/+bug/1448351/+subscriptions


Follow ups

References