desktop-packages team mailing list archive

[Igor Daniel <igordanice@xxxxxxxxx>]

Public bug reported:

After upgrading to ubuntu 15.04 I can't hear sounds at all. The
microphone seems to be ok. It doesn't matter if I'm watch a video
through the internet or just playing a audio track from my computer.
I've tried to hear using headphones and it works normally, but the
speakers are mute. I've checked the drivers  and they're ok.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
Uname: Linux 3.19.0-15-generic x86_64
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  igor       2126 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Apr 24 22:42:29 2015
InstallationDate: Installed on 2015-02-06 (77 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=pt_BR:pt:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=pt_BR.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Áudio interno - HDA Intel PCH
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  igor       2126 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Standard, Realtek ALC269VB, Speaker, Internal] No sound at all
UpgradeStatus: Upgraded to vivid on 2015-04-24 (0 days ago)
dmi.bios.date: 05/06/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.07
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Standard
dmi.board.vendor: Standard
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 10
dmi.chassis.vendor: Standard
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.07:bd05/06/2013:svnStandard:pnStandard:pvrTobefilledbyO.E.M.:rvnStandard:rnStandard:rvrTobefilledbyO.E.M.:cvnStandard:ct10:cvrToBeFilledByO.E.M.:
dmi.product.name: Standard
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Standard

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug vivid

-- 
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https://bugs.launchpad.net/bugs/1448362

Title:
  [Standard, Realtek ALC269VB, Speaker, Internal] No sound at all after
  upgrade to ubuntu 15.04

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  After upgrading to ubuntu 15.04 I can't hear sounds at all. The
  microphone seems to be ok. It doesn't matter if I'm watch a video
  through the internet or just playing a audio track from my computer.
  I've tried to hear using headphones and it works normally, but the
  speakers are mute. I've checked the drivers  and they're ok.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  Uname: Linux 3.19.0-15-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  igor       2126 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Apr 24 22:42:29 2015
  InstallationDate: Installed on 2015-02-06 (77 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=pt_BR:pt:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=pt_BR.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Áudio interno - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  igor       2126 F.... pulseaudio
  Symptom_Jack: Speaker, Internal
  Symptom_Type: No sound at all
  Title: [Standard, Realtek ALC269VB, Speaker, Internal] No sound at all
  UpgradeStatus: Upgraded to vivid on 2015-04-24 (0 days ago)
  dmi.bios.date: 05/06/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.07
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: Standard
  dmi.board.vendor: Standard
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 10
  dmi.chassis.vendor: Standard
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.07:bd05/06/2013:svnStandard:pnStandard:pvrTobefilledbyO.E.M.:rvnStandard:rnStandard:rvrTobefilledbyO.E.M.:cvnStandard:ct10:cvrToBeFilledByO.E.M.:
  dmi.product.name: Standard
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Standard

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