desktop-packages team mailing list archive

[Leo Milano <leomilano@xxxxxxxxx>]

Public bug reported:

After upgrading to Vivid, my HP LaserJet M1212nf MFP would not work
anymore, and trying to install the binary driver, as prompted by the
HPLIP utility would fail. After fiddling for a good hour, I realized
that the utility was failing to load the python modules for hplip:

####
$ gksu hp-plugin

[ ... ]

Uncompressing HPLIP 3.15.2 Plugin Self Extracting Archive...............................
Error importing HPLIP modules.  Is HPLIP installed?
####

I changed to /usr/bin, and noticed that python was a symlink to
python2.7; I temporarily made it be a symlink to python3.4, and I
managed to install the proprietary plugin for my printer. However, other
software would crash, so I reverted to have the symlink pointing to the
old python2.7 location.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: hplip 3.15.2-0ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-15.15-lowlatency 3.19.3
Uname: Linux 3.19.0-15-lowlatency x86_64
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
CurrentDesktop: Unity
Date: Sun Apr 26 16:13:19 2015
Lpstat:
 device for HP_COLOR_LaserJet: hp:/net/HP_LaserJet_200_color_M251nw?zc=NPI6A3827
 device for HP_LaserJet_Professional_M1212nf_MFP: hp:/usb/HP_LaserJet_Professional_M1212nf_MFP?serial=000000000QJ4316YPR1a
MachineType: Gigabyte Technology Co., Ltd. Z87-D3HP
Papersize: letter
PpdFiles:
 HP_COLOR_LaserJet: HP LaserJet 200 color M251 Postscript (recommended)
 HP_LaserJet_Professional_M1212nf_MFP: HP LaserJet Professional m1212nf MFP, hpcups 3.15.2, requires proprietary plugin
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-lowlatency root=UUID=edc6b677-0e99-4da6-83b8-12f019053f9f ro quiet splash vt.handoff=7
SourcePackage: hplip
UpgradeStatus: Upgraded to vivid on 2014-04-12 (378 days ago)
dmi.bios.date: 08/12/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F7
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z87-D3HP-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF7:bd08/12/2014:svnGigabyteTechnologyCo.,Ltd.:pnZ87-D3HP:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ87-D3HP-CF:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: Z87-D3HP
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

** Affects: hplip (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug third-party-packages vivid

-- 
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Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/1448794

Title:
  hp-plugin needs /usr/bin/python to point to python3*

Status in hplip package in Ubuntu:
  New

Bug description:
  After upgrading to Vivid, my HP LaserJet M1212nf MFP would not work
  anymore, and trying to install the binary driver, as prompted by the
  HPLIP utility would fail. After fiddling for a good hour, I realized
  that the utility was failing to load the python modules for hplip:

  ####
  $ gksu hp-plugin

  [ ... ]

  Uncompressing HPLIP 3.15.2 Plugin Self Extracting Archive...............................
  Error importing HPLIP modules.  Is HPLIP installed?
  ####

  I changed to /usr/bin, and noticed that python was a symlink to
  python2.7; I temporarily made it be a symlink to python3.4, and I
  managed to install the proprietary plugin for my printer. However,
  other software would crash, so I reverted to have the symlink pointing
  to the old python2.7 location.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: hplip 3.15.2-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-15.15-lowlatency 3.19.3
  Uname: Linux 3.19.0-15-lowlatency x86_64
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sun Apr 26 16:13:19 2015
  Lpstat:
   device for HP_COLOR_LaserJet: hp:/net/HP_LaserJet_200_color_M251nw?zc=NPI6A3827
   device for HP_LaserJet_Professional_M1212nf_MFP: hp:/usb/HP_LaserJet_Professional_M1212nf_MFP?serial=000000000QJ4316YPR1a
  MachineType: Gigabyte Technology Co., Ltd. Z87-D3HP
  Papersize: letter
  PpdFiles:
   HP_COLOR_LaserJet: HP LaserJet 200 color M251 Postscript (recommended)
   HP_LaserJet_Professional_M1212nf_MFP: HP LaserJet Professional m1212nf MFP, hpcups 3.15.2, requires proprietary plugin
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-lowlatency root=UUID=edc6b677-0e99-4da6-83b8-12f019053f9f ro quiet splash vt.handoff=7
  SourcePackage: hplip
  UpgradeStatus: Upgraded to vivid on 2014-04-12 (378 days ago)
  dmi.bios.date: 08/12/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F7
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: Z87-D3HP-CF
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF7:bd08/12/2014:svnGigabyteTechnologyCo.,Ltd.:pnZ87-D3HP:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ87-D3HP-CF:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: Z87-D3HP
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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