← Back to team overview

desktop-packages team mailing list archive

[Bug 1245237] Re: cups can't seem to print pdf output to a custom file name only "output.pdf"

 

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running
apport-collect -p cups 1245237

** Changed in: cups (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1245237

Title:
  cups can't seem to print pdf output to a custom file name only
  "output.pdf"

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  that's exactly it.. i click print to file, type a
  "customfilename.pdf", go to the desired directory folder location, and
  click ok.. but it doesn't output.. only when i click print to file and
  leave "output.pdf" does it print/output the file to a pdf.. why?
  what's wrong here? definite bug.. has only been happening since update
  to 12.10..

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: cups 1.6.1-0ubuntu11.4
  ProcVersionSignature: Ubuntu 3.5.0-42.65-generic 3.5.7.21
  Uname: Linux 3.5.0-42-generic i686
  NonfreeKernelModules: nvidia
  ApportVersion: 2.6.1-0ubuntu13
  Architecture: i386
  Date: Sun Oct 27 13:37:51 2013
  KernLog:
   
  Lpstat:
   device for deskjet_3500: hp:/usb/deskjet_3500?serial=CN35O3F2K376
   device for HL-2140-series: usb://Brother/HL-2140%20series
   device for MFC240C: usb://Brother/MFC-240C
  MachineType: HP-Pavilion KC880AAR-ABA m9150f
  MarkForUpload: True
  Papersize: letter
  PpdFiles:
   deskjet_3500: HP Deskjet 3520 Series, hpcups 3.12.6
   HL-2140-series: Brother HL-2140 Foomatic/hpijs-pcl5e (recommended)
   MFC240C: Brother MFC-240C CUPS v1.1
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-42-generic root=UUID=7b8ff73b-6fae-4e4d-9a18-7108615253f0 ro vga=771 quiet splash
  SourcePackage: cups
  UpgradeStatus: Upgraded to quantal on 2013-10-13 (14 days ago)
  dmi.bios.date: 03/28/2008
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 5.22
  dmi.board.name: Benicia
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: 1.01
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.22:bd03/28/2008:svnHP-Pavilion:pnKC880AAR-ABAm9150f:pvr:rvnASUSTeKComputerINC.:rnBenicia:rvr1.01:cvnHewlett-Packard:ct3:cvrChassisVersion:
  dmi.product.name: KC880AAR-ABA m9150f
  dmi.sys.vendor: HP-Pavilion

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1245237/+subscriptions