desktop-packages team mailing list archive

[Pascal De Vuyst <pascal.devuyst@xxxxxxxxx>]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running
apport-collect -p cups 1205511
https://wiki.ubuntu.com/DebuggingPrintingProblems#CUPS_error_log.

** Changed in: cups (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1205511

Title:
  The lpr and lp can not print Multilingual (Japanese) characters .

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> About Ubuntu
  $ lsb_release -a
  No LSB modules are available.
  Distributor ID:	Ubuntu
  Description:	Ubuntu 13.04
  Release:	13.04
  Codename:	raring

  
  2) The version of the package you are using, via 'apt-cache policy pkgname' or by checking in Software Center
  cups-bsd:  1.6.2-1ubuntu5
  cups-client:  1.6.2-1ubuntu5
  cups-filters: 1.0.34-0ubuntu1.1

  3) What you expected to happen
  I  expected to print Japanese characters .
  ex. $  echo '星' | lpr

  I expected to lpr and lp to be able to print multilingual characters
  .

  
  4) What happened instead
  But the printer printed '?' .

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: cups-bsd 1.6.2-1ubuntu5
  ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
  Uname: Linux 3.8.0-26-generic i686
  ApportVersion: 2.9.2-0ubuntu8.1
  Architecture: i386
  CupsErrorLog:
   W [27/Jul/2013:07:14:32 +0900] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_MG6200LAN
   W [27/Jul/2013:07:14:32 +0900] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_MG6200LAN
   W [27/Jul/2013:07:14:32 +0900] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_MG6200LAN
   W [27/Jul/2013:07:14:32 +0900] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_MG6200LAN
  Date: Sat Jul 27 07:15:41 2013
  InstallationDate: Installed on 2013-05-14 (73 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring" - Build i386 LIVE Binary 20130430-17:57
  Lpstat: device for MG6200LAN: cnijnet:/2C-9E-FC-03-2C-14
  Lsusb:
   Bus 001 Device 002: ID 80ee:0021 VirtualBox USB Tablet
   Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: innotek GmbH VirtualBox
  MarkForUpload: True
  Papersize: a4
  PpdFiles: MG6200LAN: Canon MG6200 series Ver.3.60
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=ja_JP.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-26-generic root=/dev/mapper/ubuntu--vg-root ro
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/01/2006
  dmi.bios.vendor: innotek GmbH
  dmi.bios.version: VirtualBox
  dmi.board.name: VirtualBox
  dmi.board.vendor: Oracle Corporation
  dmi.board.version: 1.2
  dmi.chassis.type: 1
  dmi.chassis.vendor: Oracle Corporation
  dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
  dmi.product.name: VirtualBox
  dmi.product.version: 1.2
  dmi.sys.vendor: innotek GmbH

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1205511/+subscriptions