desktop-packages team mailing list archive

[teo1978 <teo8976@xxxxxxxxx>]

Public bug reported:

Something crashed (as always) after installing Ubuntu updates,
presumably due to https://bugs.launchpad.net/ubuntu/+source/nvidia-
graphics-drivers-331/+bug/1268257

A popup appeared (as usual) telling me that a problem was detected and
whether I wanted to report, to which I said Yes.

Then, this message appeared (see screenshot), which says "The problem was already reported in the bug report DISPLAYED IN THE WEB BROWSER..."
No bug report was open in the browser. I waited more than a minute and no bug report was being opened in the browser.

Only after clicking on Close, did the browser finally open the related
bug report.

So either:

1) this is by design, that is, the bug report is supposed to be opened after closing the popup. If this is the case then
 => the message should be rephrased, to read "in the bug report that WILL be displayed in the web browser", and instead of Close the button should read Continue or Ok.

or

2) the bug report is supposed to be opened at the same time the popup is displayed, but it takes long. If this is the case, then
 2.a => either the message should read "in the bug report that IS BEING LOADED in the web browser (this may take a few minutes)",
              OR much better
 2.b => a first popup should inform you that the bug report is being opened in the browser, with a loading/waiting indicator, and then, when it is loaded, the final message similar to the one currently displayed, should be displayed.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: apport 2.14.1-0ubuntu3.10
ProcVersionSignature: Ubuntu 3.13.0-49.83-generic 3.13.11-ckt17
Uname: Linux 3.13.0-49-generic x86_64
ApportLog:

ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
CrashReports:
 640:0:110:33136:2015-05-03 14:52:36.419100999 +0200:2015-05-03 14:52:37.419100999 +0200:/var/crash/nvidia-331.0.crash
 600:106:110:0:2015-05-03 14:52:39.567100861 +0200:2015-04-27 16:38:24.687981219 +0200:/var/crash/nvidia-331.0.uploaded
 640:1000:110:1018542:2015-05-01 11:41:36.971999876 +0200:2015-05-01 11:42:00.869033693 +0200:/var/crash/_usr_bin_compiz.1000.crash
 644:0:110:0:2015-05-03 14:52:38.143100920 +0200:2015-05-03 14:52:38.143100920 +0200:/var/crash/nvidia-331.0.upload
CurrentDesktop: Unity
Date: Sun May  3 14:53:47 2015
InstallationDate: Installed on 2013-10-11 (568 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: Upgraded to trusty on 2014-05-24 (343 days ago)

** Affects: apport (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

** Attachment added: "Screenshot from 2015-05-03 14:53:10.png"
   https://bugs.launchpad.net/bugs/1451186/+attachment/4390040/+files/Screenshot%20from%202015-05-03%2014%3A53%3A10.png

** Description changed:

  Something crashed (as always) after installing Ubuntu updates,
  presumably due to https://bugs.launchpad.net/ubuntu/+source/nvidia-
  graphics-drivers-331/+bug/1268257
  
  A popup appeared (as usual) telling me that a problem was detected and
  whether I wanted to report, to which I said Yes.
  
  Then, this message appeared (see screenshot), which says "The problem was already reported in the bug report DISPLAYED IN THE WEB BROWSER..."
  No bug report was open in the browser. I waited more than a minute and no bug report was being opened in the browser.
  
  Only after clicking on Close, did the browser finally open the related
  bug report.
  
  So either:
  
- 1) this is by design, that is, the bug report is supposed to be opened after closing the browser. If this is the case then
-  => the message should be rephrased, to read "in the bug report that WILL be displayed in the web browser", and instead of Close the button should read Continue or Ok.
+ 1) this is by design, that is, the bug report is supposed to be opened after closing the popup. If this is the case then
+  => the message should be rephrased, to read "in the bug report that WILL be displayed in the web browser", and instead of Close the button should read Continue or Ok.
  
  or
  
  2) the bug report is supposed to be opened at the same time the popup is displayed, but it takes long. If this is the case, then
-  2.a => either the message should read "in the bug report that IS BEING LOADED in the web browser (this may take a few minutes)",
-               OR much better
-  2.b => a first popup should inform you that the bug report is being opened in the browser, with a loading/waiting indicator, and then, when it is loaded, the final message similar to the one currently displayed, should be displayed.
+  2.a => either the message should read "in the bug report that IS BEING LOADED in the web browser (this may take a few minutes)",
+               OR much better
+  2.b => a first popup should inform you that the bug report is being opened in the browser, with a loading/waiting indicator, and then, when it is loaded, the final message similar to the one currently displayed, should be displayed.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: apport 2.14.1-0ubuntu3.10
  ProcVersionSignature: Ubuntu 3.13.0-49.83-generic 3.13.11-ckt17
  Uname: Linux 3.13.0-49-generic x86_64
  ApportLog:
-  
+ 
  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: amd64
  CrashReports:
-  640:0:110:33136:2015-05-03 14:52:36.419100999 +0200:2015-05-03 14:52:37.419100999 +0200:/var/crash/nvidia-331.0.crash
-  600:106:110:0:2015-05-03 14:52:39.567100861 +0200:2015-04-27 16:38:24.687981219 +0200:/var/crash/nvidia-331.0.uploaded
-  640:1000:110:1018542:2015-05-01 11:41:36.971999876 +0200:2015-05-01 11:42:00.869033693 +0200:/var/crash/_usr_bin_compiz.1000.crash
-  644:0:110:0:2015-05-03 14:52:38.143100920 +0200:2015-05-03 14:52:38.143100920 +0200:/var/crash/nvidia-331.0.upload
+  640:0:110:33136:2015-05-03 14:52:36.419100999 +0200:2015-05-03 14:52:37.419100999 +0200:/var/crash/nvidia-331.0.crash
+  600:106:110:0:2015-05-03 14:52:39.567100861 +0200:2015-04-27 16:38:24.687981219 +0200:/var/crash/nvidia-331.0.uploaded
+  640:1000:110:1018542:2015-05-01 11:41:36.971999876 +0200:2015-05-01 11:42:00.869033693 +0200:/var/crash/_usr_bin_compiz.1000.crash
+  644:0:110:0:2015-05-03 14:52:38.143100920 +0200:2015-05-03 14:52:38.143100920 +0200:/var/crash/nvidia-331.0.upload
  CurrentDesktop: Unity
  Date: Sun May  3 14:53:47 2015
  InstallationDate: Installed on 2013-10-11 (568 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  PackageArchitecture: all
  SourcePackage: apport
  UpgradeStatus: Upgraded to trusty on 2014-05-24 (343 days ago)

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to apport in Ubuntu.
https://bugs.launchpad.net/bugs/1451186

Title:
  "This problem was already reported..."

Status in apport package in Ubuntu:
  New

Bug description:
  Something crashed (as always) after installing Ubuntu updates,
  presumably due to https://bugs.launchpad.net/ubuntu/+source/nvidia-
  graphics-drivers-331/+bug/1268257

  A popup appeared (as usual) telling me that a problem was detected and
  whether I wanted to report, to which I said Yes.

  Then, this message appeared (see screenshot), which says "The problem was already reported in the bug report DISPLAYED IN THE WEB BROWSER..."
  No bug report was open in the browser. I waited more than a minute and no bug report was being opened in the browser.

  Only after clicking on Close, did the browser finally open the related
  bug report.

  So either:

  1) this is by design, that is, the bug report is supposed to be opened after closing the popup. If this is the case then
   => the message should be rephrased, to read "in the bug report that WILL be displayed in the web browser", and instead of Close the button should read Continue or Ok.

  or

  2) the bug report is supposed to be opened at the same time the popup is displayed, but it takes long. If this is the case, then
   2.a => either the message should read "in the bug report that IS BEING LOADED in the web browser (this may take a few minutes)",
                OR much better
   2.b => a first popup should inform you that the bug report is being opened in the browser, with a loading/waiting indicator, and then, when it is loaded, the final message similar to the one currently displayed, should be displayed.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: apport 2.14.1-0ubuntu3.10
  ProcVersionSignature: Ubuntu 3.13.0-49.83-generic 3.13.11-ckt17
  Uname: Linux 3.13.0-49-generic x86_64
  ApportLog:

  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: amd64
  CrashReports:
   640:0:110:33136:2015-05-03 14:52:36.419100999 +0200:2015-05-03 14:52:37.419100999 +0200:/var/crash/nvidia-331.0.crash
   600:106:110:0:2015-05-03 14:52:39.567100861 +0200:2015-04-27 16:38:24.687981219 +0200:/var/crash/nvidia-331.0.uploaded
   640:1000:110:1018542:2015-05-01 11:41:36.971999876 +0200:2015-05-01 11:42:00.869033693 +0200:/var/crash/_usr_bin_compiz.1000.crash
   644:0:110:0:2015-05-03 14:52:38.143100920 +0200:2015-05-03 14:52:38.143100920 +0200:/var/crash/nvidia-331.0.upload
  CurrentDesktop: Unity
  Date: Sun May  3 14:53:47 2015
  InstallationDate: Installed on 2013-10-11 (568 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  PackageArchitecture: all
  SourcePackage: apport
  UpgradeStatus: Upgraded to trusty on 2014-05-24 (343 days ago)

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