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[Bug 1452541] [NEW] Fullscreen window for streaming video (YouTube, HBO Go, etc.) freezing

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: MPinheiro <marielle.pinheiro@xxxxxxxxx>
Date: Thu, 07 May 2015 03:32:16 -0000
Reply-to: Bug 1452541 <1452541@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Public bug reported:

This only started happening in 15.04, and it only seems to happen when I
use the video player's native fullscreen option (I sometimes use Flash
Game Maximizer if I'm hooked up to a dual monitor setup, and this
problem doesn't happen then).

Basically, I'm unable to make videos fullscreen because once I do, the
video slows, then stutters, then completely freezes (but the audio
continues unimpaired). I have to hit ESC many times to exit out because
everything else-- mouse, keyboard, etc. -- is unresponsive for about
half a minute.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: firefox 37.0.2+build1-0ubuntu0.15.04.1
ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
Uname: Linux 3.19.0-16-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  mariellep   1888 F.... pulseaudio
 /dev/snd/pcmC1D0p:   mariellep   1888 F...m pulseaudio
 /dev/snd/controlC1:  mariellep   1888 F.... pulseaudio
BuildID: 20150417180400
Channel: Unavailable
CurrentDesktop: GNOME
Date: Wed May  6 20:24:05 2015
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2014-04-30 (372 days ago)
InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
IpRoute:
 default via 172.17.96.1 dev wlan0  proto static  metric 1024 
 107.0.114.185 via 172.17.96.1 dev wlan0  proto dhcp  metric 10 
 169.254.0.0/16 dev wlan0  scope link  metric 1000 
 172.17.96.0/20 dev wlan0  proto kernel  scope link  src 172.17.102.109
Locales: extensions.sqlite corrupt or missing
MostRecentCrashID: bp-903c223f-5f88-44f6-b346-a50b32150428
Plugins:
 Widevine Media Optimizer - /usr/lib/pipelight/libpipelight-widevine.so
 Silverlight Plug-In - /usr/lib/pipelight/libpipelight-silverlight5.1.so
 Gnome Shell Integration - /usr/lib/mozilla/plugins/libgnome-shell-browser-plugin.so (gnome-shell)
 iTunes Application Detector - /usr/lib/mozilla/plugins/librhythmbox-itms-detection-plugin.so (rhythmbox-mozilla)
 Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
PrefSources:
 prefs.js
 /usr/share/mozilla/extensions/{ec8030f7-c20a-464f-9b0e-13a3a9e97384}/ubufox@xxxxxxxxxx/defaults/preferences/001ubuntu-gnome-mods.js
Profiles: Profile0 (Default) - LastVersion=37.0.2/20150417180400 (In use)
RelatedPackageVersions:
 gnome-shell       3.14.4-0ubuntu1
 rhythmbox-mozilla 3.1-1ubuntu3
RunningIncompatibleAddons: False
SourcePackage: firefox
SubmittedCrashIDs:
 bp-903c223f-5f88-44f6-b346-a50b32150428
 bp-e6646dc6-555e-45c4-a11b-728b62140917
 bp-bbf9a546-0e42-428c-9cc0-165d42140909
 bp-796833a5-3fe5-4ce2-8cec-21ba32140906
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: Upgraded to vivid on 2015-04-24 (12 days ago)
dmi.bios.date: 07/05/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 1.10
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: MP
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvr1.10:bd07/05/2013:svnTOSHIBA:pnSatelliteL50-A:pvrPSKLJU-01T01V:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: Satellite L50-A
dmi.product.version: PSKLJU-01T01V
dmi.sys.vendor: TOSHIBA

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug vivid

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1452541

Title:
  Fullscreen window for streaming video (YouTube, HBO Go, etc.) freezing

Status in firefox package in Ubuntu:
  New

Bug description:
  This only started happening in 15.04, and it only seems to happen when
  I use the video player's native fullscreen option (I sometimes use
  Flash Game Maximizer if I'm hooked up to a dual monitor setup, and
  this problem doesn't happen then).

  Basically, I'm unable to make videos fullscreen because once I do, the
  video slows, then stutters, then completely freezes (but the audio
  continues unimpaired). I have to hit ESC many times to exit out
  because everything else-- mouse, keyboard, etc. -- is unresponsive for
  about half a minute.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: firefox 37.0.2+build1-0ubuntu0.15.04.1
  ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
  Uname: Linux 3.19.0-16-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  mariellep   1888 F.... pulseaudio
   /dev/snd/pcmC1D0p:   mariellep   1888 F...m pulseaudio
   /dev/snd/controlC1:  mariellep   1888 F.... pulseaudio
  BuildID: 20150417180400
  Channel: Unavailable
  CurrentDesktop: GNOME
  Date: Wed May  6 20:24:05 2015
  Extensions: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
  InstallationDate: Installed on 2014-04-30 (372 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  IpRoute:
   default via 172.17.96.1 dev wlan0  proto static  metric 1024 
   107.0.114.185 via 172.17.96.1 dev wlan0  proto dhcp  metric 10 
   169.254.0.0/16 dev wlan0  scope link  metric 1000 
   172.17.96.0/20 dev wlan0  proto kernel  scope link  src 172.17.102.109
  Locales: extensions.sqlite corrupt or missing
  MostRecentCrashID: bp-903c223f-5f88-44f6-b346-a50b32150428
  Plugins:
   Widevine Media Optimizer - /usr/lib/pipelight/libpipelight-widevine.so
   Silverlight Plug-In - /usr/lib/pipelight/libpipelight-silverlight5.1.so
   Gnome Shell Integration - /usr/lib/mozilla/plugins/libgnome-shell-browser-plugin.so (gnome-shell)
   iTunes Application Detector - /usr/lib/mozilla/plugins/librhythmbox-itms-detection-plugin.so (rhythmbox-mozilla)
   Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
  PrefSources:
   prefs.js
   /usr/share/mozilla/extensions/{ec8030f7-c20a-464f-9b0e-13a3a9e97384}/ubufox@xxxxxxxxxx/defaults/preferences/001ubuntu-gnome-mods.js
  Profiles: Profile0 (Default) - LastVersion=37.0.2/20150417180400 (In use)
  RelatedPackageVersions:
   gnome-shell       3.14.4-0ubuntu1
   rhythmbox-mozilla 3.1-1ubuntu3
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  SubmittedCrashIDs:
   bp-903c223f-5f88-44f6-b346-a50b32150428
   bp-e6646dc6-555e-45c4-a11b-728b62140917
   bp-bbf9a546-0e42-428c-9cc0-165d42140909
   bp-796833a5-3fe5-4ce2-8cec-21ba32140906
  Themes: extensions.sqlite corrupt or missing
  UpgradeStatus: Upgraded to vivid on 2015-04-24 (12 days ago)
  dmi.bios.date: 07/05/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 1.10
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: MP
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvr1.10:bd07/05/2013:svnTOSHIBA:pnSatelliteL50-A:pvrPSKLJU-01T01V:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite L50-A
  dmi.product.version: PSKLJU-01T01V
  dmi.sys.vendor: TOSHIBA

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Follow ups

[Bug 1452541] [NEW] Fullscreen window for streaming video (YouTube, HBO Go, etc.) freezing
From: MPinheiro, 2015-05-07
References

[Bug 1452541] [NEW] Fullscreen window for streaming video (YouTube, HBO Go, etc.) freezing
From: MPinheiro, 2015-05-07