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[Bug 1205511] Re: The lpr and lp can not print Multilingual (Japanese) characters .

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: Mitsutoshi NAKANO <bkbin005@xxxxxxxxxxxxxxx>
Date: Sat, 09 May 2015 07:00:39 -0000
Reply-to: Bug 1205511 <1205511@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
apport information

** Tags added: apparmor apport-collected vivid

** Description changed:

  1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> About Ubuntu
  $ lsb_release -a
  No LSB modules are available.
  Distributor ID:	Ubuntu
  Description:	Ubuntu 13.04
  Release:	13.04
  Codename:	raring
  
  
  2) The version of the package you are using, via 'apt-cache policy pkgname' or by checking in Software Center
  cups-bsd:  1.6.2-1ubuntu5
  cups-client:  1.6.2-1ubuntu5
  cups-filters: 1.0.34-0ubuntu1.1
  
  3) What you expected to happen
  I  expected to print Japanese characters .
  ex. $  echo '星' | lpr
  
  I expected to lpr and lp to be able to print multilingual characters  .
  
  
  4) What happened instead
  But the printer printed '?' .
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: cups-bsd 1.6.2-1ubuntu5
  ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
  Uname: Linux 3.8.0-26-generic i686
  ApportVersion: 2.9.2-0ubuntu8.1
  Architecture: i386
  CupsErrorLog:
   W [27/Jul/2013:07:14:32 +0900] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_MG6200LAN
   W [27/Jul/2013:07:14:32 +0900] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_MG6200LAN
   W [27/Jul/2013:07:14:32 +0900] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_MG6200LAN
   W [27/Jul/2013:07:14:32 +0900] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_MG6200LAN
  Date: Sat Jul 27 07:15:41 2013
  InstallationDate: Installed on 2013-05-14 (73 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring" - Build i386 LIVE Binary 20130430-17:57
  Lpstat: device for MG6200LAN: cnijnet:/2C-9E-FC-03-2C-14
  Lsusb:
   Bus 001 Device 002: ID 80ee:0021 VirtualBox USB Tablet
   Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: innotek GmbH VirtualBox
  MarkForUpload: True
  Papersize: a4
  PpdFiles: MG6200LAN: Canon MG6200 series Ver.3.60
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=ja_JP.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-26-generic root=/dev/mapper/ubuntu--vg-root ro
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/01/2006
  dmi.bios.vendor: innotek GmbH
  dmi.bios.version: VirtualBox
  dmi.board.name: VirtualBox
  dmi.board.vendor: Oracle Corporation
  dmi.board.version: 1.2
  dmi.chassis.type: 1
  dmi.chassis.vendor: Oracle Corporation
  dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
  dmi.product.name: VirtualBox
  dmi.product.version: 1.2
  dmi.sys.vendor: innotek GmbH
+ --- 
+ ApportVersion: 2.17.2-0ubuntu1
+ Architecture: amd64
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 15.04
+ InstallationDate: Installed on 2015-04-29 (10 days ago)
+ InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
+ Lpstat:
+  device for Canon-PIXMA-MG6220: dnssd://Canon%20MG6200%20series._printer._tcp.local/
+  device for Generic-CUPS-PDF-Printer: cups-pdf:/
+ Lsusb:
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+ MachineType: innotek GmbH VirtualBox
+ Package: cups 2.0.2-1ubuntu3
+ PackageArchitecture: amd64
+ Papersize: a4
+ PpdFiles:
+  Error: command ['fgrep', '-H', '*NickName', 'Generic-CUPS-PDF-Printer.ppd', '/etc/cups/ppd/Canon-PIXMA-MG6220.ppd'] failed with exit code 2: /etc/cups/ppd/Generic-CUPS-PDF-Printer: Generic CUPS-PDF Printer
+  grep: /etc/cups/ppd/Canon-PIXMA-MG6220.ppd: Permission denied
+ ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-3.19.0-16-generic root=UUID=87bf2e08-71a5-4d97-98b5-a3150b93acfa ro quiet splash
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-16-generic root=UUID=87bf2e08-71a5-4d97-98b5-a3150b93acfa ro quiet splash
+ ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
+ Tags:  vivid apparmor apparmor apparmor apparmor apparmor apparmor
+ UdevLog: Error: [Errno 2] そのようなファイルやディレクトリはありません: '/var/log/udev'
+ Uname: Linux 3.19.0-16-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 12/01/2006
+ dmi.bios.vendor: innotek GmbH
+ dmi.bios.version: VirtualBox
+ dmi.board.name: VirtualBox
+ dmi.board.vendor: Oracle Corporation
+ dmi.board.version: 1.2
+ dmi.chassis.type: 1
+ dmi.chassis.vendor: Oracle Corporation
+ dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
+ dmi.product.name: VirtualBox
+ dmi.product.version: 1.2
+ dmi.sys.vendor: innotek GmbH

** Attachment added: "CupsErrorLog.txt"
   https://bugs.launchpad.net/bugs/1205511/+attachment/4394153/+files/CupsErrorLog.txt

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https://bugs.launchpad.net/bugs/1205511

Title:
  The lpr and lp can not print Multilingual (Japanese) characters .

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> About Ubuntu
  $ lsb_release -a
  No LSB modules are available.
  Distributor ID:	Ubuntu
  Description:	Ubuntu 13.04
  Release:	13.04
  Codename:	raring

  
  2) The version of the package you are using, via 'apt-cache policy pkgname' or by checking in Software Center
  cups-bsd:  1.6.2-1ubuntu5
  cups-client:  1.6.2-1ubuntu5
  cups-filters: 1.0.34-0ubuntu1.1

  3) What you expected to happen
  I  expected to print Japanese characters .
  ex. $  echo '星' | lpr

  I expected to lpr and lp to be able to print multilingual characters
  .

  
  4) What happened instead
  But the printer printed '?' .

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: cups-bsd 1.6.2-1ubuntu5
  ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
  Uname: Linux 3.8.0-26-generic i686
  ApportVersion: 2.9.2-0ubuntu8.1
  Architecture: i386
  CupsErrorLog:
   W [27/Jul/2013:07:14:32 +0900] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_MG6200LAN
   W [27/Jul/2013:07:14:32 +0900] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_MG6200LAN
   W [27/Jul/2013:07:14:32 +0900] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_MG6200LAN
   W [27/Jul/2013:07:14:32 +0900] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_MG6200LAN
  Date: Sat Jul 27 07:15:41 2013
  InstallationDate: Installed on 2013-05-14 (73 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring" - Build i386 LIVE Binary 20130430-17:57
  Lpstat: device for MG6200LAN: cnijnet:/2C-9E-FC-03-2C-14
  Lsusb:
   Bus 001 Device 002: ID 80ee:0021 VirtualBox USB Tablet
   Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: innotek GmbH VirtualBox
  MarkForUpload: True
  Papersize: a4
  PpdFiles: MG6200LAN: Canon MG6200 series Ver.3.60
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=ja_JP.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-26-generic root=/dev/mapper/ubuntu--vg-root ro
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/01/2006
  dmi.bios.vendor: innotek GmbH
  dmi.bios.version: VirtualBox
  dmi.board.name: VirtualBox
  dmi.board.vendor: Oracle Corporation
  dmi.board.version: 1.2
  dmi.chassis.type: 1
  dmi.chassis.vendor: Oracle Corporation
  dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
  dmi.product.name: VirtualBox
  dmi.product.version: 1.2
  dmi.sys.vendor: innotek GmbH
  --- 
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 15.04
  InstallationDate: Installed on 2015-04-29 (10 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  Lpstat:
   device for Canon-PIXMA-MG6220: dnssd://Canon%20MG6200%20series._printer._tcp.local/
   device for Generic-CUPS-PDF-Printer: cups-pdf:/
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: innotek GmbH VirtualBox
  Package: cups 2.0.2-1ubuntu3
  PackageArchitecture: amd64
  Papersize: a4
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', 'Generic-CUPS-PDF-Printer.ppd', '/etc/cups/ppd/Canon-PIXMA-MG6220.ppd'] failed with exit code 2: /etc/cups/ppd/Generic-CUPS-PDF-Printer: Generic CUPS-PDF Printer
   grep: /etc/cups/ppd/Canon-PIXMA-MG6220.ppd: Permission denied
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-3.19.0-16-generic root=UUID=87bf2e08-71a5-4d97-98b5-a3150b93acfa ro quiet splash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-16-generic root=UUID=87bf2e08-71a5-4d97-98b5-a3150b93acfa ro quiet splash
  ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
  Tags:  vivid apparmor apparmor apparmor apparmor apparmor apparmor
  UdevLog: Error: [Errno 2] そのようなファイルやディレクトリはありません: '/var/log/udev'
  Uname: Linux 3.19.0-16-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/01/2006
  dmi.bios.vendor: innotek GmbH
  dmi.bios.version: VirtualBox
  dmi.board.name: VirtualBox
  dmi.board.vendor: Oracle Corporation
  dmi.board.version: 1.2
  dmi.chassis.type: 1
  dmi.chassis.vendor: Oracle Corporation
  dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
  dmi.product.name: VirtualBox
  dmi.product.version: 1.2
  dmi.sys.vendor: innotek GmbH

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