desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Terrell Phillips, thank you for reporting this and helping make Ubuntu
better. As per http://www.dell.com/support/home/us/en/19/product-
support/product/xps-12-l221x/drivers an update to your computer's buggy
and outdated BIOS is available (A08). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status New.

Thank you for your understanding.

** Tags added: bios-outdated-a08

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1454404

Title:
  ACPI PCC Probe Failed

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  I am running upgrade full version of Ubuntu 15.04 from 14.10 on a Dell
  XPS-12 laptop.   A few months ago, I joined a Linux user group who
  helped me rid my laptop of a blue screen Microsoft Windows 8.1
  Operating system and install Ubuntu 14.10.  This laptop has a cinnamon
  desktop GUI.  I have been told that I must put up with the Dell HDD
  password dialog box on startups before I can start to enter my Ubuntu
  login prompt screen. The initial boot up message of "ACPI PCC Probe
  failed occurs prior to my Dell HDD password dialog box logon password
  window.  I will be happy to help you any way I can.  I know how to
  access The Terminal and can do some basic navigation.  However, I'm
  not too thrilled about my Linux user group's low level of involvement
  with Newbies.  I wish I could get the level of training I received
  many years ago sitting in a classroom learning to use the Apple
  computer.  Back in 2002, I took an introductory Red Hat Linux 6.5
  2-day course at Kennesaw State University and loved it!  Wish that
  level of live classroom computer training was in place with Ubuntu!
  Anyway, I'll help any way I can.   This laptop is for learning, and if
  further issues occur, I can always use my other Windows 7 Professional
  Dell XPS 9100 Tower to communicate with you if necessary.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
  Uname: Linux 3.19.0-16-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  Date: Tue May 12 15:55:00 2015
  DistUpgraded: 2015-05-06 10:09:12,951 DEBUG enabling apt cron job
  DistroCodename: vivid
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:0589]
  InstallationDate: Installed on 2015-01-25 (107 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Dell Inc. XPS 12 9Q23
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-16-generic root=UUID=72de4673-bf84-4fb6-811c-ca4ec1a76467 ro splash quiet nopat
  SourcePackage: xorg
  UpgradeStatus: Upgraded to vivid on 2015-05-06 (6 days ago)
  dmi.bios.date: 12/07/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A05
  dmi.board.name: 089J4R
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A05
  dmi.modalias: dmi:bvnDellInc.:bvrA05:bd12/07/2012:svnDellInc.:pnXPS129Q23:pvrA05:rvnDellInc.:rn089J4R:rvrA00:cvnDellInc.:ct8:cvrA05:
  dmi.product.name: XPS 12 9Q23
  dmi.product.version: A05
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
  xserver.bootTime: Tue May 12 15:53:23 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                 957 
   vendor                                     LGD
  xserver.version: 2:1.17.1-0ubuntu3

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