desktop-packages team mailing list archive

[Terrell Phillips <techie.tphillips@xxxxxxxxx>]

Public bug reported:

I am running upgrade full version of Ubuntu 15.04 from 14.10 on a Dell
XPS-12 laptop.   A few months ago, I joined a Linux user group who
helped me rid my laptop of a blue screen Microsoft Windows 8.1 Operating
system and install Ubuntu 14.10.  This laptop has a cinnamon desktop
GUI.  I have been told that I must put up with the Dell HDD password
dialog box on startups before I can start to enter my Ubuntu login
prompt screen. The initial boot up message of "ACPI PCC Probe failed
occurs prior to my Dell HDD password dialog box logon password window.
I will be happy to help you any way I can.  I know how to access The
Terminal and can do some basic navigation.  However, I'm not too
thrilled about my Linux user group's low level of involvement with
Newbies.  I wish I could get the level of training I received many years
ago sitting in a classroom learning to use the Apple computer.  Back in
2002, I took an introductory Red Hat Linux 6.5 2-day course at Kennesaw
State University and loved it!  Wish that level of live classroom
computer training was in place with Ubuntu!  Anyway, I'll help any way I
can.   This laptop is for learning, and if further issues occur, I can
always use my other Windows 7 Professional Dell XPS 9100 Tower to
communicate with you if necessary.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
Uname: Linux 3.19.0-16-generic x86_64
.tmp.unity.support.test.0:
 
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Tue May 12 15:55:00 2015
DistUpgraded: 2015-05-06 10:09:12,951 DEBUG enabling apt cron job
DistroCodename: vivid
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:0589]
InstallationDate: Installed on 2015-01-25 (107 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Dell Inc. XPS 12 9Q23
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-16-generic root=UUID=72de4673-bf84-4fb6-811c-ca4ec1a76467 ro splash quiet nopat
SourcePackage: xorg
UpgradeStatus: Upgraded to vivid on 2015-05-06 (6 days ago)
dmi.bios.date: 12/07/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 089J4R
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A05
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd12/07/2012:svnDellInc.:pnXPS129Q23:pvrA05:rvnDellInc.:rn089J4R:rvrA00:cvnDellInc.:ct8:cvrA05:
dmi.product.name: XPS 12 9Q23
dmi.product.version: A05
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
xserver.bootTime: Tue May 12 15:53:23 2015
xserver.configfile: default
xserver.errors:
 
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id                                 957 
 vendor                                     LGD
xserver.version: 2:1.17.1-0ubuntu3

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug ubuntu vivid

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1454404

Title:
  ACPI PCC Probe Failed

Status in xorg package in Ubuntu:
  New

Bug description:
  I am running upgrade full version of Ubuntu 15.04 from 14.10 on a Dell
  XPS-12 laptop.   A few months ago, I joined a Linux user group who
  helped me rid my laptop of a blue screen Microsoft Windows 8.1
  Operating system and install Ubuntu 14.10.  This laptop has a cinnamon
  desktop GUI.  I have been told that I must put up with the Dell HDD
  password dialog box on startups before I can start to enter my Ubuntu
  login prompt screen. The initial boot up message of "ACPI PCC Probe
  failed occurs prior to my Dell HDD password dialog box logon password
  window.  I will be happy to help you any way I can.  I know how to
  access The Terminal and can do some basic navigation.  However, I'm
  not too thrilled about my Linux user group's low level of involvement
  with Newbies.  I wish I could get the level of training I received
  many years ago sitting in a classroom learning to use the Apple
  computer.  Back in 2002, I took an introductory Red Hat Linux 6.5
  2-day course at Kennesaw State University and loved it!  Wish that
  level of live classroom computer training was in place with Ubuntu!
  Anyway, I'll help any way I can.   This laptop is for learning, and if
  further issues occur, I can always use my other Windows 7 Professional
  Dell XPS 9100 Tower to communicate with you if necessary.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
  Uname: Linux 3.19.0-16-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  Date: Tue May 12 15:55:00 2015
  DistUpgraded: 2015-05-06 10:09:12,951 DEBUG enabling apt cron job
  DistroCodename: vivid
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:0589]
  InstallationDate: Installed on 2015-01-25 (107 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Dell Inc. XPS 12 9Q23
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-16-generic root=UUID=72de4673-bf84-4fb6-811c-ca4ec1a76467 ro splash quiet nopat
  SourcePackage: xorg
  UpgradeStatus: Upgraded to vivid on 2015-05-06 (6 days ago)
  dmi.bios.date: 12/07/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A05
  dmi.board.name: 089J4R
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A05
  dmi.modalias: dmi:bvnDellInc.:bvrA05:bd12/07/2012:svnDellInc.:pnXPS129Q23:pvrA05:rvnDellInc.:rn089J4R:rvrA00:cvnDellInc.:ct8:cvrA05:
  dmi.product.name: XPS 12 9Q23
  dmi.product.version: A05
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
  xserver.bootTime: Tue May 12 15:53:23 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                 957 
   vendor                                     LGD
  xserver.version: 2:1.17.1-0ubuntu3

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