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[Bug 1455987] [NEW] Cannot set APN. No data connection.

 

Public bug reported:

BQ Aquaris. I have installed OTA 3.5 but no data now and no data
previously (I mean ever). Calls, SMS and wifi work fine.

APN setting panel shows EE in the list as default. That is the host
network but is not my service provider.

Setting Custom with the details as instructed by my service provider and
then ticking Custom does not work because the tick is not remembered
when the field is closed.

Setting EE similarly does not work because the tick is not remembered.

Setting 'Same APN as for internet' in the MMS APN setting results in a
permanent tick which is persistent and cannot be removed. Ticking Custom
for SMS instead is ignored (although the tick does move until the field
is closed).

I have never seen 'H' or '3g' symbols on the BQ.

Guessing that the EE default allocated automatically when the SIM is
inserted is blocking any new settings.

I have only one SIM in use.

** Affects: network-manager (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1455987

Title:
  Cannot set APN. No data connection.

Status in network-manager package in Ubuntu:
  New

Bug description:
  BQ Aquaris. I have installed OTA 3.5 but no data now and no data
  previously (I mean ever). Calls, SMS and wifi work fine.

  APN setting panel shows EE in the list as default. That is the host
  network but is not my service provider.

  Setting Custom with the details as instructed by my service provider
  and then ticking Custom does not work because the tick is not
  remembered when the field is closed.

  Setting EE similarly does not work because the tick is not remembered.

  Setting 'Same APN as for internet' in the MMS APN setting results in a
  permanent tick which is persistent and cannot be removed. Ticking
  Custom for SMS instead is ignored (although the tick does move until
  the field is closed).

  I have never seen 'H' or '3g' symbols on the BQ.

  Guessing that the EE default allocated automatically when the SIM is
  inserted is blocking any new settings.

  I have only one SIM in use.

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