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[Bug 1457017] [NEW] package fglrx 2:14.501-0ubuntu1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: TJ Olaes <contact@xxxxxxxxx>
Date: Wed, 20 May 2015 12:10:34 -0000
Reply-to: Bug 1457017 <1457017@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx

Public bug reported:

Happened while I was updating via software updater.

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: fglrx 2:14.501-0ubuntu1
ProcVersionSignature: Ubuntu 3.16.0-37.51~14.04.1-generic 3.16.7-ckt9
Uname: Linux 3.16.0-37-generic x86_64
NonfreeKernelModules: fglrx
.tmp.unity.support.test.0:
 
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Wed May 20 08:08:31 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DuplicateSignature: package:fglrx:2:14.501-0ubuntu1:subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Tahiti PRO [Radeon HD 7950/8950 OEM / R9 280] [1002:679a] (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Device [1043:047e]
InstallationDate: Installed on 2015-02-25 (83 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: ASUS All Series
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-37-generic root=UUID=5423b7df-3038-4d4f-a0ce-8dcc2d8f3adb ro quiet splash vt.handoff=7
SourcePackage: fglrx-installer
Title: package fglrx 2:14.501-0ubuntu1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/30/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2012
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z97-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2012:bd09/30/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ97-A:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: All Series
dmi.product.version: System Version
dmi.sys.vendor: ASUS
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.fglrx-installer: fglrx-installer N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Fri May 15 09:44:22 2015
xserver.configfile: default
xserver.errors:
 open /dev/dri/card0: No such file or directory
 AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
 AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
 AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.16.0-1ubuntu1.2~trusty2
xserver.video_driver: fglrx

** Affects: fglrx-installer (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-package compiz-0.9 need-duplicate-check trusty ubuntu

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to fglrx-installer in Ubuntu.
https://bugs.launchpad.net/bugs/1457017

Title:
  package fglrx 2:14.501-0ubuntu1 failed to install/upgrade: subprocess
  new pre-installation script returned error exit status 1

Status in fglrx-installer package in Ubuntu:
  New

Bug description:
  Happened while I was updating via software updater.

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: fglrx 2:14.501-0ubuntu1
  ProcVersionSignature: Ubuntu 3.16.0-37.51~14.04.1-generic 3.16.7-ckt9
  Uname: Linux 3.16.0-37-generic x86_64
  NonfreeKernelModules: fglrx
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Wed May 20 08:08:31 2015
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  DuplicateSignature: package:fglrx:2:14.501-0ubuntu1:subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit status 1
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Tahiti PRO [Radeon HD 7950/8950 OEM / R9 280] [1002:679a] (prog-if 00 [VGA controller])
     Subsystem: ASUSTeK Computer Inc. Device [1043:047e]
  InstallationDate: Installed on 2015-02-25 (83 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: ASUS All Series
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-37-generic root=UUID=5423b7df-3038-4d4f-a0ce-8dcc2d8f3adb ro quiet splash vt.handoff=7
  SourcePackage: fglrx-installer
  Title: package fglrx 2:14.501-0ubuntu1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 2012
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: Z97-A
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2012:bd09/30/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ97-A:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: All Series
  dmi.product.version: System Version
  dmi.sys.vendor: ASUS
  version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
  version.fglrx-installer: fglrx-installer N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri N/A
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
  xserver.bootTime: Fri May 15 09:44:22 2015
  xserver.configfile: default
  xserver.errors:
   open /dev/dri/card0: No such file or directory
   AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
   AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
   AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.16.0-1ubuntu1.2~trusty2
  xserver.video_driver: fglrx

To manage notifications about this bug go to:
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Follow ups

[Bug 1457017] Re: package fglrx 2:14.501-0ubuntu1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
From: Ubuntu Foundations Team Bug Bot, 2015-05-22
[Bug 1457017] Re: package fglrx 2:14.501-0ubuntu1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
From: Anton (Jabberwocky) Kuchin, 2015-05-22
[Bug 1457017] Re: package fglrx 2:14.501-0ubuntu1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
From: Launchpad Bug Tracker, 2015-05-20
[Bug 1457017] Re: package fglrx 2:14.501-0ubuntu1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
From: Apport retracing service, 2015-05-20
[Bug 1457017] [NEW] package fglrx 2:14.501-0ubuntu1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
From: TJ Olaes, 2015-05-20

References

[Bug 1457017] [NEW] package fglrx 2:14.501-0ubuntu1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
From: TJ Olaes, 2015-05-20