desktop-packages team mailing list archive

[steve <leperas@xxxxxxxxx>]

Public bug reported:

after a normal update, sound gives error of "Failed to set the selected
audio output device".  This error is in the audio/video system settings.
pulseaudio does not seem to be running, and won't start with pulseaudio
--start command.

More than happy to provide additional info if needed.  This is Ubuntu
14.04.2 LTS,  fresh install a few months ago, audio was working as
expected up until update to 3.13.0-53 kernel.  Reverting the kernel with
grub back to earlier ones did not restore the audio.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: pulseaudio 1:4.0-0ubuntu11.1
ProcVersionSignature: Ubuntu 3.13.0-53.89-generic 3.13.11-ckt19
Uname: Linux 3.13.0-53-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  leperas    1954 F.... kded4
                      leperas    2062 F.... kmix
CurrentDesktop: KDE
Date: Mon May 25 23:19:38 2015
InstallationDate: Installed on 2015-03-14 (73 days ago)
InstallationMedia: Kubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/15/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.22
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: MA40_HX
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.22:bd04/15/2013:svnAcer:pnAspireM5-481PT:pvrV2.22:rvnAcer:rnMA40_HX:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire M5-481PT
dmi.product.version: V2.22
dmi.sys.vendor: Acer

** Affects: pulseaudio (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

** Attachment added: "pulseaudio_verbose_logs.tar"
   https://bugs.launchpad.net/bugs/1458722/+attachment/4404434/+files/pulseaudio_verbose_logs.tar

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1458722

Title:
  after update, no sound

Status in pulseaudio package in Ubuntu:
  New

Bug description:
  after a normal update, sound gives error of "Failed to set the
  selected audio output device".  This error is in the audio/video
  system settings.  pulseaudio does not seem to be running, and won't
  start with pulseaudio --start command.

  More than happy to provide additional info if needed.  This is Ubuntu
  14.04.2 LTS,  fresh install a few months ago, audio was working as
  expected up until update to 3.13.0-53 kernel.  Reverting the kernel
  with grub back to earlier ones did not restore the audio.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: pulseaudio 1:4.0-0ubuntu11.1
  ProcVersionSignature: Ubuntu 3.13.0-53.89-generic 3.13.11-ckt19
  Uname: Linux 3.13.0-53-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  leperas    1954 F.... kded4
                        leperas    2062 F.... kmix
  CurrentDesktop: KDE
  Date: Mon May 25 23:19:38 2015
  InstallationDate: Installed on 2015-03-14 (73 days ago)
  InstallationMedia: Kubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  SourcePackage: pulseaudio
  Symptom: audio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/15/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.22
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: MA40_HX
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.22:bd04/15/2013:svnAcer:pnAspireM5-481PT:pvrV2.22:rvnAcer:rnMA40_HX:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire M5-481PT
  dmi.product.version: V2.22
  dmi.sys.vendor: Acer

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