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Re: [Bug 1456678] Re: Display refresh issue

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: Chris Capobianco <ccapo.astro@xxxxxxxxx>
Date: Mon, 01 Jun 2015 17:14:55 -0000
Reply-to: Bug 1456678 <1456678@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Hello Christopher,

I updated the BIOS to the latest version, however the problem still
persists though it is much less pronounced and occurs less frequently.

Here is the output from the commands:

sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

G751JM.206
09/15/2014

If you have any other suggestions, please let me know.

Thank You,

Chris Capobianco


On Sat, May 23, 2015 at 10:06 AM, Christopher M. Penalver <
christopher.m.penalver@xxxxxxxxx> wrote:

> Chris Capobianco, thank you for reporting this and helping make Ubuntu
> better. As per
> http://www.asus.com/Notebooks_Ultrabooks/ASUS_ROG_G751JM/HelpDesk_Download/
> an update to your computer's buggy and outdated BIOS is available (206).
> If you update to this following
> https://help.ubuntu.com/community/BIOSUpdate does it change anything?
>
> If it doesn't, could you please both specify what happened, and provide
> the output of the following terminal command:
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>
> For more on BIOS updates and linux, please see
> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
> .
>
> Please note your current BIOS is already in the Bug Description, so
> posting this on the old BIOS would not be helpful. As well, you don't
> have to create a new bug report.
>
> Once the BIOS is updated, and the information above is provided, then
> please mark this report Status New.
>
> Thank you for your understanding.
>
> ** Tags added: bios-outdated-206
>
> ** Changed in: xorg (Ubuntu)
>    Importance: Undecided => Low
>
> ** Changed in: xorg (Ubuntu)
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1456678
>
> Title:
>   Display refresh issue
>
> Status in xorg package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Laptop and external display do not always refresh properly, typically
>   leaving previous content when switching desktops or when changing
>   window focus. Other times not all the content is rendered until the
>   cursor is swiped through this region or a window is selected,
>   revealing the actual content.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 14.04
>   Package: xorg 1:7.7+1ubuntu8.1
>   ProcVersionSignature: Ubuntu 3.16.0-37.51~14.04.1-generic 3.16.7-ckt9
>   Uname: Linux 3.16.0-37-generic x86_64
>   NonfreeKernelModules: sep3_15 pax nvidia wl
>   .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory:
> '/proc/driver/nvidia/gpus/0'
>   .proc.driver.nvidia.registry: Binary: ""
>   .proc.driver.nvidia.version:
>    NVRM version: NVIDIA UNIX x86_64 Kernel Module  331.113  Mon Dec  1
> 21:08:13 PST 2014
>    GCC version:  gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1)
>   .tmp.unity.support.test.0:
>
>   ApportVersion: 2.14.1-0ubuntu3.10
>   Architecture: amd64
>   CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: None
>   Date: Tue May 19 10:26:07 2015
>   DistUpgraded: Fresh install
>   DistroCodename: trusty
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: No
>   GraphicsCard:
>    Intel Corporation 4th Gen Core Processor Integrated Graphics Controller
> [8086:0416] (rev 06) (prog-if 00 [VGA controller])
>      Subsystem: ASUSTeK Computer Inc. Device [1043:171d]
>      Subsystem: ASUSTeK Computer Inc. Device [1043:171d]
>   InstallationDate: Installed on 2015-04-22 (27 days ago)
>   InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64
> (20150218.1)
>   MachineType: ASUSTeK COMPUTER INC. G751JM
>   ProcEnviron:
>    LANGUAGE=en_CA:en
>    PATH=(custom, no user)
>    LANG=en_CA.UTF-8
>    SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-37-generic.efi.signed
> root=UUID=2eed1689-3bf9-4e83-98a0-f8cc8f7d146f ro plymouth:debug splash
> quiet drm.debug=0xe vt.handoff=7
>   SourcePackage: xorg
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 07/11/2014
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: G751JM.205
>   dmi.board.asset.tag: ATN12345678901234567
>   dmi.board.name: G751JM
>   dmi.board.vendor: ASUSTeK COMPUTER INC.
>   dmi.board.version: 1.0
>   dmi.chassis.asset.tag: No Asset Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: ASUSTeK COMPUTER INC.
>   dmi.chassis.version: 1.0
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrG751JM.205:bd07/11/2014:svnASUSTeKCOMPUTERINC.:pnG751JM:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG751JM:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
>   dmi.product.name: G751JM
>   dmi.product.version: 1.0
>   dmi.sys.vendor: ASUSTeK COMPUTER INC.
>   version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
>   version.ia32-libs: ia32-libs N/A
>   version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
>   version.libgl1-mesa-dri: libgl1-mesa-dri N/A
>   version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>   version.libgl1-mesa-glx: libgl1-mesa-glx N/A
>   version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
>   version.xserver-xorg-core: xserver-xorg-core N/A
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
>   xserver.bootTime: Fri May 15 12:34:52 2015
>   xserver.configfile: /etc/X11/xorg.conf
>   xserver.errors:
>    NVIDIA(0): Failed to initiate mode change.
>    NVIDIA(0): Failed to complete mode change
>   xserver.logfile: /var/log/Xorg.0.log
>   xserver.outputs:
>    product id                                1132
>    vendor                                     LGD
>   xserver.version: 2:1.16.0-1ubuntu1.2~trusty2
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1456678/+subscriptions
>

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1456678

Title:
  Display refresh issue

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  Laptop and external display do not always refresh properly, typically
  leaving previous content when switching desktops or when changing
  window focus. Other times not all the content is rendered until the
  cursor is swiped through this region or a window is selected,
  revealing the actual content.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.16.0-37.51~14.04.1-generic 3.16.7-ckt9
  Uname: Linux 3.16.0-37-generic x86_64
  NonfreeKernelModules: sep3_15 pax nvidia wl
  .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  331.113  Mon Dec  1 21:08:13 PST 2014
   GCC version:  gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1)
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  Date: Tue May 19 10:26:07 2015
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: No
  GraphicsCard:
   Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
     Subsystem: ASUSTeK Computer Inc. Device [1043:171d]
     Subsystem: ASUSTeK Computer Inc. Device [1043:171d]
  InstallationDate: Installed on 2015-04-22 (27 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: ASUSTeK COMPUTER INC. G751JM
  ProcEnviron:
   LANGUAGE=en_CA:en
   PATH=(custom, no user)
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-37-generic.efi.signed root=UUID=2eed1689-3bf9-4e83-98a0-f8cc8f7d146f ro plymouth:debug splash quiet drm.debug=0xe vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/11/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: G751JM.205
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: G751JM
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG751JM.205:bd07/11/2014:svnASUSTeKCOMPUTERINC.:pnG751JM:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG751JM:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: G751JM
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri N/A
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
  xserver.bootTime: Fri May 15 12:34:52 2015
  xserver.configfile: /etc/X11/xorg.conf
  xserver.errors:
   NVIDIA(0): Failed to initiate mode change.
   NVIDIA(0): Failed to complete mode change
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                1132 
   vendor                                     LGD
  xserver.version: 2:1.16.0-1ubuntu1.2~trusty2

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1456678/+subscriptions
References

[Bug 1456678] [NEW] Display refresh issue
From: Chris Capobianco, 2015-05-19
[Bug 1456678] Re: Display refresh issue
From: Christopher M. Penalver, 2015-05-23